Supply Chain Logistics Specialist
hace 2 semanas
**Summary**:The Supply Chain Logistics specialist oversees all aspects of logistics and customer service operations on a global scale. This role entails to processing international and US orders including Early Access and Compassionate use programs, coordinating the transportation, distribution and delivery therapies as well as ensuring exceptional customer service standards are maintained throughout the process. The specialist collaborates with internal teams, external partners and service providers to streamline logistics processes and enhance the overall customer experience.**About the Role**:**Major accountabilities**:- 1. Logistics coordination & supply chain management:- Coordinate the transportation arrangements from NC site to final destinations- Communicate and collaborate with logistics service providers (specialty couriers) and create job requests on their portals online- Prepare shipping documents for export shipments- Tracking shipments to ensure on time deliveries2. Customer Service:- Serve as the primary point of contact for customer inquires and concerns related to logistics- Support resolution of customer complaints promptly and effectively, striving to exceed customer expectations3. Order management:- Executes order processing, including order entry, allocation and fulfillment per procedures- Ensure accuracy and timeliness in order fulfillment to meet customer delivery expectations4. Compliance & regulations:- Work closely with Customs Trade Compliance/legal to address any compliance issues or concerns5. Cross-functional collaboration- Collaborate with internal teams, including commercial, finance, quality, manufacturing, supply chain and warehouse to align logistics activities with business objectives**Minimum Requirements**:- Bachelor’s degree in logistics, supply chain management, business administration or a relatedfield and 1-3 years’ experience in managing systems in manufacturing and/or supply chain or 6years’ experience in lieu of Bachelors.- Proven experience in global logistics and supply chain management- Understanding of international trade regulations and customs procedures- Excellent communication and interpersonal skills with the ability to interact effectively with diversestakeholders- Proficiency in logistics software and ERP systems for order management and inventory control- Detail-oriented with a focus on accuracy and quality in all aspects of work- Strong organizational and time management skills, with the ability to prioritize tasks effectively- Ability to adapt to flexible working hours including Saturdays and some company holidays**Languages**:- English.DivisionOperationsBusiness UnitInnovative MedicinesLocationMexicoSiteINSURGENTESCompany / Legal EntityMX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.Functional AreaTechnical OperationsJob TypeFull timeEmployment TypeRegularShift WorkNo**Accessibility and accommodation**:Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
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Senior Supply Chain Logistics Specialist
hace 2 semanas
Insurgentes, México Novartis A tiempo completo**Summary**:The Senior Specialist Supply Chain Logistics, is responsible for coordinating the order processing for drug shipments. This role is the point of contact to schedule manufacturing, warehouse and Quality for logistic timelines of drug shipment.**About the Role**:**Major accountabilities**:- Provides cross functional coordination in the scheduling...
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Senior Supply Chain and Logistics Specialist
hace 4 días
Insurgentes, México Novartis A tiempo completo**Summary**: The Senior Supply Chain and Logistics Specialist is responsible for coordinating and managing end-to-end order fulfillment for CGT (Cell and Gene Therapy) shipments, ensuring timely execution of manufacturing, quality release, and distribution. This role serves as the primary point of contact for scheduling production starts, final product...
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Supply Chain and Logistics Analyst
hace 1 día
Insurgentes, México Novartis A tiempo completo**Summary**:The Supply Chain and Logistics Analyst plays a critical role in managing end-to-end logistics process and ensuring a seamless customer experience. With a focus on efficiency, compliance and customer satisfaction, this role contributes to the overall success and competitiveness of the organization in the global marketplace.**About the Role**:**Key...
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Supply Chain and Logistics Analyst
hace 3 días
Insurgentes, México Novartis A tiempo completo**Summary**: The Supply Chain and Logistics Analyst plays a critical role in managing end-to-end logistics process and ensuring a seamless customer experience. With a focus on efficiency, compliance and customer satisfaction, this role contributes to the overall success and competitiveness of the organization in the global marketplace. **About the...
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Supply Chain Management Expert
hace 3 semanas
Insurgentes, México Novartis A tiempo completo**Summary**:Responsible as a specialist for warehouse logistics whilst meeting Pharmaceutical Regulatory and Corporate Guidelines.**About the Role**:**Major accountabilities**:- Order Creation & Courier Coordination: Create and manage orders with couriers, ensuring timely pick-up and delivery scheduling.- Real-time Monitoring & Risk Management: Continuously...
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Logistics Planning Specialist
hace 4 horas
Insurgentes, Guanajuato, México Novartis A tiempo completoJob Description SummaryPlan, prepare, and execute time-critical shipments for Radioligand Therapy (RLT) products, ensuring compliance. Coordinate courier bookings, documentation, GPS assignment, and data quality to achieve safe, on-time delivery from our manufacturing sites to destinations worldwide.Job DescriptionKey responsibilities: Plan, prepare, and...
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Logistics Analyst
hace 3 semanas
Insurgentes, México Novartis A tiempo completo**Summary**:Responsible for real-time monitoring, master database updates, risk identification, and contact logistics coordination with couriers and supply chain teams to ensure timely and efficient delivery of critical Radioligand Therapy (RLT) doses to patients.**About the Role**:**Key responsibilities**:- Real-time Monitoring: Monitor various systems,...
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Planning & Logistics Manager
hace 4 semanas
Insurgentes, México Novartis A tiempo completo**Summary**:Step into a role where your strategic planning and logistics expertise directly impact patient care. As Planning & Logistics Manager, you’ll be at the heart of ensuring timely and compliant delivery of RLT products across the region..This includes balancing risk and cost based on available production capacity, lead times, and regulatory...
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Supply and Inventory Manager
hace 4 semanas
Insurgentes, México Sandoz A tiempo completoAs a newly listed, independent organization, we have an exciting, once-in-a-career opportunity to set our own path forward.**Customer Service Level**- Tactical planner. Establishes optimal demand and supply planning for the tactical horizon from 3 to 24 months.- Ensure high service levels in the country and balance inventories without compromising quality,...
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HRbp (Human Resources Business Partner) (M/F)
hace 1 semana
Insurgentes, México GEODIS A tiempo completo**General information**:**Legal entity**:GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European...