People Operations Analyst
hace 2 semanas
**_About Gainsight: _**:**_About This Role: _**:We’re looking for a full time People Operations Analyst to join our People Operations team collaborating closely with the Senior Manager, Center of Excellence. This is a remote role based in Mexico City, Mexico, and employment will be managed through Remote, our Employer of Record.**_What You'll Do: _**:- Build and maintain reports and dashboards to support business, board of directors, and leadership needs.- Proactively identify reporting gaps and partner across HR and the business to deliver relevant insights.Create self-service tools and guidance so teams can access routine data without manual requests.- Manage and support compliance reporting such as EEOC filings, SOC audits, and end-of-year government filings.- Ensure the accuracy and completeness of data submitted to regulatory bodies.- Conduct regular audits of HRIS data and reporting outputs to ensure accuracy and consistency.- Partner with the HRIS team to monitor system updates and changes that impact data or reports.- Respond to teammate data requests and troubleshoot reporting-related tickets with care and urgency.- Collaborate with the Workday team to support testing and resolution of system issues related to reporting.- Look for opportunities to automate or streamline reporting processes to increase efficiency.- Build relationships across the Teammate Success team and beyond to understand data needs and anticipate requests.- Be a trusted partner who helps HR and business leaders make data-informed decisions.- This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. _**_What We're Looking For: _**:- 2-5 years of related experience and a Bachelors degree (or equivalent experience)- Experience in HR data reporting and dashboarding, ideally using Workday, Tableau, Sigma, Knoetic, or similar tools.- Familiarity with compliance and audit reporting requirements (e.g., EEOC, SOC).- Strong attention to detail and a commitment to data integrity.- Analytical mindset with the ability to translate data into insights.- Customer service orientation with experience responding to internal requests or tickets.- Collaborative, proactive, and always looking for ways to improve processes and systems.**_Why You’ll Love It Here _**:Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do.Gainsters love working here for several reasons. Here are a few:**Our Core Values**:We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more here.**Our Growth Opportunities**:From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive.**Our Parody Videos**:No explanation needed. Just watch them here**_Additional Information: _
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