Service Now
hace 2 semanas
Automates and optimizes technology service operations. Automate service operations to improve productivity and ofter employees a superior work experience
ACTIVITIES
* Develop, enchance, operate and maintain an accurate Configuration Management Database
* Provide technical services within the ServiceNow ITOM Suite
* Build custom probes and patterns to enhance ServiceNow Discovery
* Build integrations with monitoring solutions to facilitate event management processes
* Manage a multi-source CMDB utilizing identification and reconciliation rules to increase the accuracy and reliability of the data
* Drive opportunities for increased efficiencies on the ServiceNow Platform considering automation in all aspects
REQUIRED KNOWLEDGE
* Understanding web service connections and packet delivery protocols including HTTP, TCP, JDBC. ODBC.SNMP, SOAP, and REST.
* Ability to write complex SQL Statements andcode in JavaScript and Python
* Undestanding of concepts and Characteristics of routing and switching ( routers, switchers, firewalls, NAT, load balancing)
* Ability to script, parse and interpret files/scripts using XML, JSON, RegEx and delimiters.
COMPETENCIES , SKILLS ANDEXPERIENCE
* 4-5 Years of hands-on IT Experience in a technical/helpdesk role
* 4-5 years of hands - on experience with at least one infrastructure technology ( for Example UNIX or Windows)
* Solid Knowledge in Microsoft Excel ( Power Query highly desirable)
* Advance Level of English
* Technical English is required
* Highly motivated, driven and willing to work independently while receiving instruction through supervision in a highly regulated environment
* Proactive
* Teamwork
#NuvitService
-
Infrastructure Code
hace 1 mes
Mexico Nuvit Service A tiempo completoInfrastructure Code/Automation Engineer Test Automation Engineer to create and test automation cases for infrastructure and service monitoring Responsibilities: - Perform automation testing of web based and mobile applications. - Design, develop and execute automation scripts - Responsible for creating automated tests for web/mobile applications. - Review...
-
Infrastructure Code
hace 2 semanas
Mexico Nuvit Service A tiempo completoInfrastructure Code/Automation Engineer Test Automation Engineer to create and test automation cases for infrastructure and service monitoring Responsibilities: - Perform automation testing of web based and mobile applications. - Design, develop and execute automation scripts - Responsible for creating automated tests for web/mobile applications. - Review...
-
Voice Comm
hace 1 mes
Mexico Nuvit Service A tiempo completoVOICE- COMM We are looking for a technical support enginner to provide enterprise-level assitance to our customers. You will diagnose andresolve software and hardware issues and help our customers install applications and programs ACTIVITIES * Support IT Platforms, Integration and Digital Services by applying best practices and solutions. * Provide...
-
Voice Comm
hace 2 semanas
Mexico Nuvit Service A tiempo completoVOICE- COMM We are looking for a technical support enginner to provide enterprise-level assitance to our customers. You will diagnose andresolve software and hardware issues and help our customers install applications and programs ACTIVITIES * Support IT Platforms, Integration and Digital Services by applying best practices and solutions. * Provide...
-
Voice Comm
hace 4 semanas
Mexico City Nuvit Service A tiempo completoVOICE- COMMWe are looking for a technical support enginner to provide enterprise-level assitance to our customers. You will diagnose andresolve software and hardware issues and help our customers install applications and programsACTIVITIES* Support IT Platforms, Integration and Digital Services by applying best practices and solutions.* Provide robust...
-
Infrastructure Code
hace 1 mes
Mexico Nuvit Service A tiempo completoInfrastructure Code/Automation Engineer Senior Senior Test Automation Engineer to help analyze, define, create, and test the automation cases of infrastructure and service monitoring Responsibilities: - Identify requirements for automation (data, security, technical challenges, etc.) - Perform automation testing of web based and mobile applications. -...
-
Infrastructure Code
hace 2 semanas
Mexico Nuvit Service A tiempo completoInfrastructure Code/Automation Engineer Senior Senior Test Automation Engineer to help analyze, define, create, and test the automation cases of infrastructure and service monitoring Responsibilities: - Identify requirements for automation (data, security, technical challenges, etc.) - Perform automation testing of web based and mobile applications. -...
-
Software Engineer for Automation Projects
hace 1 mes
Mexico Nuvit Service A tiempo completoSr Software Engineer for automation projects. Responsibilities • Prepare detailed specifications from which automation scripts will be written. • Design, code, debug, test, document and maintain complex automation scripts. • Formulate and define system scope and objectives. • Research and resolve production problems. • Perform moderate to high...
-
Mexico Nuvit Service A tiempo completoIngeniero sénior de automatización de pruebas Para ayudar a analizar, definir, crear y probar los casos de automatización de infraestructura y monitoreo de servicios Responsabilidades Identificar los requisitos para la automatización (datos, seguridad, desafíos técnicos, etc.) Realizar pruebas de automatización de aplicaciones móviles y basadas en...
-
Ingeniero Senior de Automatizacion de Pruebas IT
hace 3 semanas
Mexico Nuvit Service A tiempo completoIngeniero sénior de automatización de pruebas Para ayudar a analizar, definir, crear y probar los casos de automatización de infraestructura y monitoreo de servicios Responsabilidades Identificar los requisitos para la automatización (datos, seguridad, desafíos técnicos, etc.) Realizar pruebas de automatización de aplicaciones móviles y basadas en...
-
Software Engineer for Automation Projects
hace 2 semanas
Mexico Nuvit Service A tiempo completoSr Software Engineer for automation projects. Responsibilities • Prepare detailed specifications from which automation scripts will be written. • Design, code, debug, test, document and maintain complex automation scripts. • Formulate and define system scope and objectives. • Research and resolve production problems. • Perform moderate to high...
-
Application Support Engineering
hace 1 mes
Mexico Nuvit Service A tiempo completoThe Application Support Engineering team is responsible for application deployment, production and lower environment support, incident resolutions, stability, and maintenance efforts. In addition to the production environment for SC Originations and Servicing that this team supports, there are an estimated 30+ lower environments that this team continually...
-
Application Support Engineering
hace 2 semanas
Mexico Nuvit Service A tiempo completoThe Application Support Engineering team is responsible for application deployment, production and lower environment support, incident resolutions, stability, and maintenance efforts. In addition to the production environment for SC Originations and Servicing that this team supports, there are an estimated 30+ lower environments that this team continually...
-
IT Service Desk Agent
hace 1 mes
Mexico City Connectingology A tiempo completoAs a Service Desk Agent, you will be responsible for providing expert solutions to technology problems reported.The Service Desk Agent is responsible for providing superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems. Also responsible for maintaining a knowledge-based system of common...
-
IT Service Desk Agent
hace 3 semanas
Mexico City Connectingology A tiempo completoAs a Service Desk Agent, you will be responsible for providing expert solutions to technology problems reported.The Service Desk Agent is responsible for providing superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems. Also responsible for maintaining a knowledge-based system of common...
-
Customer Service Specialist I
hace 3 semanas
Mexico City Thermo Fisher Scientific A tiempo completoResponsabilidades primarias Iniciar proceso de alta de los productos y clientes requeridos en la herramienta Eagle (MDM) Preparar, procesar y realizar un seguimiento de las cotizaciones solicitadas por el área comercial y/o solicitudes directas de los clientes Procesar en nuestro ERP (JDE) las ordenes de compra de los clientes y notificar la...
-
Customer Service Specialist I
hace 4 semanas
Mexico City Thermo Fisher Scientific A tiempo completoResponsabilidades primarias Iniciar proceso de alta de los productos y clientes requeridos en la herramienta Eagle (MDM) Preparar, procesar y realizar un seguimiento de las cotizaciones solicitadas por el área comercial y/o solicitudes directas de los clientes Procesar en nuestro ERP (JDE) las ordenes de compra de los clientes y notificar la...
-
Service Director
hace 3 días
Mexico City Cognizant A tiempo completoWe’re hiring!At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growng environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
Service Director
hace 5 días
Mexico City, Ciudad De Mexico, Mexico Cognizant A tiempo completoWe’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growng environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
Service Director
hace 4 días
Mexico City, Ciudad de Mexico Cognizant A tiempo completoWe’re hiring At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growng environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...