Banamex - Analista Kyc - Fideicomisos (Patrimonial y Privada)

hace 1 semana


Ciudad de México Citi A tiempo completo

The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.**Responsibilities**:- Update help content used by Knowledge Hub end users to service client inquires, as needed- Execute work assigned, including annual review certification and change requests- Serve as liaison to business for work assignments by asking fact finding questions, following up on open items and helping with content approval- Conduct needs assessment and update content or develop content related solutions according to business requirements- Research and seek out solutions to inquiries on help content and all other open items related to business including policy gaps and changes- Monitor work progression ensuring completion of assignments by requested due date- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.**Qualifications**:- 0-2 years relevant experience- Proficient in Microsoft Office- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements- Self-motivated and detail oriented- Proven organization and time management skills- Demonstrated problem-solving and decision-making skills- Consistently demonstrates clear and concise written and verbal communication skills**Education**:- Bachelor’s degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.- ** REQUERIMIENTOS**- Preferentemente conocimiento en plataforma **CITIKYC, ondemand, S16, Citinvest y S130**:- Experiência en revisión de clientes KYC - Fideicomisos (aperturas, revisiones periódicas o mantenimientos) - 1 año mínimo (preferentemente fideicomisos)- Manejo de Excel básico-intermedio- ** FUNCIONES PRINCIPALES**- Ejecución de actividades y controles correspondientes a la conformación, revisión, evaluación, registros de clientes asignados al área, bajo el proceso definido de KYC.- Conocimiento en las políticas de AML y Legal relacionadas con art 115 referente a KYC en sus actividades diarias.- Ejecutar procesos referentes a documentación, calidad de datos (remediación de clientes en sistema) y KYC.- Capture ágil de informacion- Generación de Reportes en Excel.**Job Family Group**:Operations - Core- **Job Family**:Operations Support- **Time Type**:Full time-- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._



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