Customer Success Manager Remote
hace 2 semanas
About the Role: The Customer Success Manager, Mid-Market will be responsible for complete ownership and execution on multilocation accounts post sale. This will include the initial implementation, product education, adoption, marketing, troubleshooting, resolution, retention and renewal efforts through strategic touchpoints throughout their contract lifecycle. This role will be highly cross functional, partnering with those within the sales and engineering orgs, to ensure the customers are highly engaged and excited to continue and expand product adoption across the suite of tools we provide. What you’ll do: Own and manage a book of defined Mid-Market customers Responsible for pitching and up‑selling / cross‑selling to expand accounts Successful implementation and set up of multi‑location accounts Responsible for renewal, expansion and growth of named customer accounts Ongoing product education, marketing, and advisement to current customers Strategic product adoption and expansion efforts through touchpoints, marketing and education Requirements: 2+ years of Customer Success / Account Management experience 1+ years knowledge and understanding of SaaS products Proven track record of up‑selling, growth, and expansion within a defined customer base Experience: Customer Success Management: 2 years (required) SaaS products: 1 year (required) Language: English (required) #J-18808-Ljbffr
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Remote Enterprise Customer Success Manager
hace 4 semanas
WorkFromHome, México Canonical Group Ltd A tiempo completoA leading open-source software provider is looking for an Enterprise Customer Success Manager to enhance customer relationships, onboard new clients, and identify growth opportunities. The role requires at least 5 years in IT-related projects, excellent customer-facing skills, and proficiency in cloud technologies. This position is fully remote and offers...
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Remote Enterprise Customer Success Manager
hace 4 semanas
WorkFromHome, México Limelight Health A tiempo completoA leading customer experience platform in Mexico is seeking an Enterprise Customer Success Manager to build strong relationships and ensure product adoption. This role involves guiding customers on using the Gladly platform, resolving issues, and implementing customer feedback. The ideal candidate will have B2B client-facing experience and strong...
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Customer Success Manager
hace 2 semanas
WorkFromHome, México TITAN A tiempo completoCustomer Success Manager – TITAN Join TITAN , a no-code, fast‑paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager , you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships...
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Remote Customer Success Manager
hace 2 días
WorkFromHome, México EFEX A tiempo completoUna fintech en crecimiento busca un Customer Success Manager responsable de asegurar la activación y retención de clientes. El candidato ideal tendrá más de 2 años de experiencia en Customer Success, habilidades en HubSpot y una comunicación efectiva en español e inglés. Este rol ofrece un salario competitivo y la oportunidad de crecer a CSM Senior,...
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Remote Scaled Customer Success Manager
hace 2 semanas
WorkFromHome, México Hirelatam A tiempo completoA leading recruitment agency is seeking a Remote Scaled Customer Success Manager for Mexico City. This full-time position involves managing customer interactions, mentoring team members, and improving customer success outcomes using technology. The ideal candidate has over 2 years of experience in customer-facing roles. Key values include reliability,...
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Customer Success Manager
hace 2 días
WorkFromHome, México Jobgether A tiempo completoThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this role, you will drive the adoption of our advanced audio AI platform across Western Europe, working closely with customers to ensure they gain maximum value from our products. Your contributions will directly impact...
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Remote Scaled Customer Success Manager — Mexico City
hace 4 semanas
WorkFromHome, México HireLATAM A tiempo completoA premier recruitment agency is seeking a Remote Scaled Customer Success Manager. This role will support 75-150+ clients while establishing the Customer Success function in Mexico City. The ideal candidate has over 2 years of experience in Customer Success and strong communication skills. The position offers a hybrid work setup with a competitive salary of...
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Remote Graduate Customer Success Manager
hace 4 semanas
WorkFromHome, México Canonical A tiempo completoA pioneering tech firm is seeking a Customer Success Manager to enhance the user experience for its diverse customers. The role involves supporting customers, enriching documentation, driving campaigns, and onboarding new users to various technological solutions. Ideal candidates will have a strong customer-facing experience, demonstrated empathy, and a...
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Senior Customer Success Manager
hace 4 días
WorkFromHome, México Viterbit A tiempo completoUna empresa de tecnología busca un Customer Success Manager que sea el punto de contacto principal para los clientes. Las tareas incluyen construir relaciones de confianza, capacitar a clientes, analizar KPIs y detectar oportunidades de upselling. Necesitas más de 5 años en Customer Success o consultoría, ser analítico, comunicarte eficazmente y tener...
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Customer Success Manager
hace 2 semanas
WorkFromHome, México Construction Clerk A tiempo completoCustomer Success Manager (Fully Remote) Location: Fully Remote Experience Required: 3-5 years in a Customer Success or related role Are you passionate about driving customer success and building strong relationships? Do you have a knack for streamlining processes, engaging clients, and delivering measurable results? If so, SafetyClerk is looking for you!...
