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**Key Qualifications**:- 5-7 years of experience in analyzing deployment architectures, troubleshooting, and debugging issues in Oracle Fusion Applications developed using the ADF framework.- Have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA.- Exceptional communication skills, both written and verbal, in English.**Supporting Skills**:In addition to the preferred qualifications, the following skills will be advantageous:- Hands-on experience with any of the following Oracle products: Oracle WebLogic, Oracle SOA Suite, Enterprise Scheduler Service, Oracle BI Publisher, Oracle UCM, Oracle (Hyperion) Essbase, or Financial Reporting, Oracle VBCS.- Oracle Cloud Infrastructure Foundations certification or similar certifications are desired.**Responsibilities**:As a Principal Support Engineer, your primary responsibilities will include:- Resolving complex technical problems with meticulous attention to detail, ensuring efficient issue diagnosis and problem resolution for Oracle customers.- Serving as an effective communicator and negotiator in problem resolution and management.- Demonstrating the ability to collaborate and work effectively with diverse and globally distributed teams spanning multiple time zones.- Cultivating a strong desire to learn and staying updated on Oracle Fusion Applications, web technologies, and industry trends.Career Level - IC4
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Zapopan, México Oracle A tiempo completoOracle IT-Support personnel have a deep understanding of the company products and extensive experience in troubleshooting, helping customers solve technical issues usually by remote diagnosis on the phone or via chat support in a timely manner.An Oracle IT-Support Analyst must have real technical expertise in order to be able to help the customer, work...
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Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to cover a position in operations, as technical analyst, support at Oracle Customer Connected Service Delivery (CCSD) organization and services. This posting is to cover a position in operations, as technical analyst - support at Oracle Customer Connected Service Delivery (CCSD): - It's mandatory to...
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Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
