Technical Analyst 3-support
hace 2 días
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with mínimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.
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Technical Analyst 3-support
hace 2 semanas
Zapopan, México Oracle A tiempo completo**Customer Support - Senior Technical Support Analyst - Fusion Cloud** **Detailed Description and Job Requirements - External** As a Senior Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance...
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Technical Analyst 3-support
hace 1 semana
Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
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Technical Analyst 3-support
hace 7 días
Zapopan, México Oracle A tiempo completoCloud Central team is looking for passionate, innovative, and talented team players who put customer success above everything in their job. We provide best-of-class end-user support to Oracle Cloud Portal (Gen1) & Cloud Console (Gen2) customers. The team oversees supporting business processes and functionality for multiple SaaS services and other cloud...
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Technical Analyst 3-support
hace 4 semanas
Zapopan, México Oracle A tiempo completoCloud Central team is looking for passionate, innovative, and talented team players who put customer success above everything in their job. We provide best-of-class end-user support to Oracle Cloud Portal (Gen1) & Cloud Console (Gen2) customers. The team oversees supporting business processes and functionality for multiple SaaS services and other cloud...
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Technical Analyst 2-support
hace 3 semanas
Zapopan, México Oracle A tiempo completo**Qualification/Requirements**Minimum 3 years of relevant experience working as IT Service Desk analyst level 2+- Willingness to work weekends (flex scheduling)- Ability to diagnose and resolve general technical issues (on Win, macOS, Linux)- Proven experience and knowledge from medium to high level in tech support on at least FOUR of the following areas...
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Technical Analyst 2-support
hace 2 semanas
Zapopan, México Oracle A tiempo completo**Qualification/Requirements**Minimum 3 years of relevant experience working as IT Service Desk analyst level 2+- Willingness to work weekends (flex scheduling)- Ability to diagnose and resolve general technical issues (on Win, macOS, Linux)- Proven experience and knowledge from medium to high level in tech support on at least FOUR of the following areas...
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Senior Technical Support Analyst
hace 7 días
Zapopan, México Oracle A tiempo completoOracle is seeking an experienced Senior Technical Support Analyst to provide support on logistics products for Oracle's E-Business Suite including Oracle Inventory Management, Oracle Warehouse Management, Oracle Mobile Applications Oracle Product Hub, Oracle Bills of Materials and Oracle Engineering. As a Senior Technical Support Analyst, you will be the...
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Customer Support
hace 3 semanas
Zapopan, México Oracle A tiempo completo**Customer Support - Senior Technical Support Analyst - SCM Fusion Cloud****Detailed Description and Job Requirements**As a Senior Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use...
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Senior Technical Support Analyst
hace 2 semanas
Zapopan, México Oracle A tiempo completo**mdclp**As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting...
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Technical Analyst Support
hace 1 semana
Zapopan, México Oracle A tiempo completoExperience in the accounting lifecycle with knowledge of common enterprise structures setup, transaction processing, financial reporting, interfaces, period close processes and activities, knowledge of Oracle Hyperion Essbase Cube, Smart View and Financial Reporting Workspace are highly desired. Support or Consulting experience with Oracle Financials or...