Service Analyst 1- Back Office Sucursales
hace 3 semanas
The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support.**Responsibilities**:- Assist with the administration of compliance procedures and control systems for the business review department, including monitoring, researching and responding to compliance related inquiries across all product lines- Ensure accuracy of research and compliance advice provided to members of sales force team- Develop information regarding required changes in reports and procedures- Assist with the preparation of written and verbal reports for senior management on compliance program status, issues, trends and concerns- Support sales force and management by implementing recommendations concerning changes, improvements and enhancements- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.**Qualifications**:- Previous relevant experience preferred- Series 6 and 26 License.- Fundamental understanding of industry regulations in the US and Canada, extensive understanding of systems, products and culture- Effective verbal and written communication- Influencing and relationship management skills- Proven ability to creatively solve problems**Education**:- Bachelor’s/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.- **Job Family Group**:Customer Service- **Job Family**:Service- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting
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Analista de Servicio Back Office Sucursales C09
hace 1 semana
Metepec, México Citi A tiempo completoThe Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support. **Responsibilities**: -...
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Analista Back Office Sucursales
hace 3 semanas
Metepec, México Citi A tiempo completoEl Líder del equipo de Apoyo de Operaciones tiene a cargo brindar servicios de apoyo a sucursales, incluyendo lo siguiente: llenado de formatos para la contratación y mantenimiento de la banca electrónica empresarial, dar asesoría de los procesos normativos para ejecutivos de sucursal, y de los procesos pyme, interacción con plataformas de...
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Analista Back Office Sucursales
hace 2 semanas
Metepec, México Citi A tiempo completoEl Líder del equipo de Apoyo de Operaciones tiene a cargo brindar servicios de apoyo a sucursales, incluyendo lo siguiente: llenado de formatos para la contratación y mantenimiento de la banca electrónica empresarial, dar asesoría de los procesos normativos para ejecutivos de sucursal, y de los procesos pyme, interacción con plataformas de...
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Analista Back Office Sucursales C08
hace 1 semana
Metepec, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
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Service Analyst 1
hace 2 semanas
Metepec, México Citi A tiempo completoEl Analista de Servicios 1 es un puesto de nível inicial responsable de ejecutar actividades diarias de servicio al cliente mientras garantiza el cumplimiento de las políticas y directrices de Citi, en coordinación con la función de Servicio al Cliente. El objetivo general es resolver consultas y problemas de clientes, y proporcionar apoyo constante al...
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Banamex: Supervisor Back Office Cobranza
hace 4 semanas
Metepec, México Citi A tiempo completoThe Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...
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Auxiliar de Piso Office Depot
hace 1 semana
Metepec, México OFFICE DEPOT SUCURSAL METEPEC A tiempo completo***OFFICE DEPOT SUCURSAL METEPEC PLAZA LAS AMERICAS ** **CERCA DE GALERIAS METEPEC** SOLICITA: **AUXILIAR GENERAL DE TIENDA**(AUXILIARES DE PISO DE VENTAS, CAJEROS, AUXILIARES DEL CENTRO DE COPIADO, VENTAS) **REALIZANDO Y**_**ROLANDO**_**LAS ACTIVIDADES DE**: - Acomodo, Surtido, Etiquetado y relleno. - Atención al Cliente en Piso de Ventas y Centro de...
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Analista de Back Office Cobranza
hace 1 semana
Metepec, México Citi A tiempo completoThe Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...
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Auxiliar Multifuncional Office Depot Metepec
hace 2 semanas
Metepec, México Office Depot Sucursal Metepec A tiempo completo**OFFICE DEPOT SUCURSAL METEPEC PLAZA LAS AMERICAS ****CERCA DE GALERIAS METEPEC**SOLICITA:**AUXILIAR GENERAL DE TIENDA**(AUXILIARES DE PISO DE VENTAS, CAJEROS, AUXILIARES DEL CENTRO DE COPIADO, VENTAS)**REALIZANDO Y**_**ROLANDO**_**LAS ACTIVIDADES DE**:- Acomodo, Surtido, Etiquetado y relleno.- Atención al Cliente en Piso de Ventas y Centro de Copiado-...
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Back Office Personas Físicas
hace 2 semanas
Metepec, México Citi A tiempo completoEl representante de servicios 4 es un puesto de nível inicial responsable de apoyar con las consultas de servicio al cliente y ofrecer soluciones basadas en las necesidades del cliente en coordinación con la función de Servicio al Cliente. El objetivo general es analizar el mejor curso de acción para resolver problemas del cliente. **Responsabilidades**:...
