Customer Success Specialist
hace 3 semanas
**Job Title**: Customer Success Specialist**Location**: Ciudad de México (Híbrido, 2 días a la semana en oficina)**About the Role**:**Responsibilities**:- Build and maintain strong relationships with customers.- Onboard new clients and guide them through product setup and best practices.- Proactively identify customer challenges and work to resolve them.- Collaborate with cross-functional teams (sales, product, etc.) to ensure client satisfaction.- Monitor customer health metrics and provide recommendations for improvement.- Manage client inquiries and provide timely resolutions.**Qualifications**:- At least 2 years of experience in **Customer Success** or similar roles.- Bilingual (Spanish and English, B2 or C1 level).- Strong communication, problem-solving, and organizational skills.- Experience using CRM software and customer support tools.- Ability to work effectively both independently and within a team.**What We Offer**:- Competitive salary and benefits package.- Flexible and dynamic work environment (Hybrid).- Opportunities for career growth and development.Tipo de puesto: Tiempo completoTipo de jornada:- Turno de 8 horasLugar de trabajo: Empleo presencial
-
Ai Specialist, Customer Success
hace 4 días
Ciudad de México Zendesk A tiempo completoThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success, is to ensure Zendesk customers realize business value and outcomes from their investment in...
-
Customer Success Specialist
hace 20 horas
Ciudad de México, Ciudad de México Customer Intelligence Inc. A tiempo completoSOBRE NOSOTROSCustomer Intelligence Inc.es una empresa de consultoría profesional y servicios de marketing que ofrece soluciones innovadoras para ayudar a nuestros clientes a alcanzar crecimiento sostenido. Aunque CI está especializada en el sector financiero, también colaboramos con clientes de diversos segmentos, incluyendo marcas de pago, sistemas de...
-
Customer Success Specialist
hace 1 semana
Ciudad de México, Ciudad de México Customer Intelligence Inc. A tiempo completoABOUT USCustomer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout Latin...
-
Customer Success Specialist
hace 6 días
Ciudad de México Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
-
Customer Success Specialist
hace 6 días
Ciudad de México Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
-
Customer Success Specialist
hace 16 horas
Ciudad de México CIAL Dun & Bradstreet A tiempo completo**Why work with us?** We are a fast-growing company that is revolutionizing the world of data in Latin America! CIAL Dun & Bradstreet is the leading provider of business decisioning solutions and commercial data across Latin America and the Caribbean. Our solutions are designed to transform how businesses manage risk and make critical decisions about the...
-
Customer Success Specialist
hace 2 semanas
Ciudad de México SimplePractice A tiempo completo**About Us**At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they're up and running, and enables new...
-
Customer Success
hace 5 días
Ciudad de México SimplePractice A tiempo completo**About Us** At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they're up and running, and enables new...
-
Customer Success
hace 2 días
Ciudad de México SimplePractice A tiempo completo**About Us**At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they're up and running, and enables new...
-
Senior Customer Success Specialist, Dedicated
hace 3 semanas
Ciudad de México Wood Mackenzie A tiempo completoCompany DescriptionWood Mackenzie is the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have been providing the quality data, analytics, and insights our customers rely on to inspire their decision-making.Our dedicated oil, gas and LNG, power and renewables, chemicals, metals, and mining sector...