Order Management Analyst

hace 3 semanas

Ciudad Juárez, México Grupo TECMA A tiempo completo

Descripción y detalle de las actividadesOrder Management Analyst are often a client’s primary point of contact with a company. The duties and responsibilities of a Order Management Analyst include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.An Order Management Analyst will act as a liaison, provide information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Experiência y requisitos**Requisitos**:- Carrera terminada- Experiência en posicion similar 3 años- Ingles avanzado, (Leído, escrito, hablado)- Calculo de cifras, montos, intereses, comisiones porcentajes etc.- Atención a quejas de cliente- Trabajo en equipo.**Requirements**:- Bachelor's degree- Experience in similar position 3 years- English level: Advanced (Read, written, spoken)- Calculation of figures, amounts, interests, percentage commissions, etc.- Attention to customer complaints.- Teamwork.Beneficios- Beneficios de acuerdo a la LFT- seguro de vida- fondo de ahorro- seguro de gastos médicos- servicios médicos en planta**Número de vacantes** 2**Área** Atención a Clientes/Call Center/Telemarketing**Contrato** Permanente**Modalidad** Presencial**Turno** Diurno**Jornada** Tiempo Completo**Horario**- Lunes a viernes- Tiempo completo**Estudios** Carrera con título profesional**Inglés**Hablado: Avanzado, Escrito: Avanzado**Disponibilidad p. viajar** No

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