Technical Support Engineer

hace 4 semanas

Naucalpan, México Virtualent A tiempo completo

Description**Technical Support Engineer - PEGA Development**:**Virtualent**:Are you a tech-savvy problem solver looking for a new opportunity? Look no further, Virtualent is seeking a talented Technical Support Engineer with expertise in PEGA development to join our team**About Us**:As a leading staffing company, Virtualent is dedicated to connecting top talent with innovative companies. We pride ourselves on fostering a collaborative and inclusive work environment where our employees can thrive and grow.- Working closely with Agile teams to troubleshoot and resolve technical issues- Monitoring database performance and SQL tuning- Supporting Teradata BTEQ batch jobs- Managing File Listeners or Error Queues for API communication failureIf you have a passion for technology and a knack for problem-solving, we want to hear from you**Key Requirements**:- 5 years of experience in PEGA development- Proficiency in Apache Tomcat app/web server- Experience providing On-call Support- Strong understanding of REST services and Oracle/SQL- Ability to work effectively in Agile teams- Knowledge of monitoring database performance and SQL tuning- Familiarity with Teradata BTEQ batch jobs- Experience managing File Listeners or Error Queues for API communication failure- Excellent communication skills in English**Benefits**:Working at Virtualent comes with a range of benefits, including competitive salary, and opportunities for career growth and development. We also offer a supportive work environment.**How to Apply**:If you're ready to take the next step in your career as a Technical Support Engineer with Virtualent, please submit your resume. We can't wait to hear from you**Requirements**:- Preferred 5 years of Pega development, Apache tomcat app/web server and support experience Ability to provide On-call Support for customer issues.- Perform triage on issues and identify root cause, provide solution Responsible for Daily health Checks and keep the development Agile teams updated on planned activities.

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