Key Account Manager
hace 2 horas
Position Summary: The Key Account Manager is responsible for directly interfacing with clients to provide updates, schedule deliveries, solve problems, and attend performance meetings on-site at the customer. The Key Account Manager is also responsible for the daily execution of import/export container movements, coordinating terminal appointments, and managing the physical yard, while this role bridges the gap between drivers and yard operations and the customer, ensuring on-time delivery, meeting all expectations, and KPI’s of the customer while minimizing demurrage/detention fees, and maximizing profitability. Key Responsibilities: 1. Customer Facing & Account Management Primary Contact: Serve as the main point of contact for assigned clients regarding container status, last-minute changes, and issue resolution. Customer Meetings: Attend regular client meetings (in-person) to review Key Performance Indicators (KPIs), such as on-time pickup/delivery, detention, and hot container turn times. Proactive Communication: Inform customers of delays, port congestion, or chassis shortages before they impact the supply chain. Relationship Building: Strengthen client relationships through professional, empathetic, and responsive service. Account Growth: Work with the customer and identify new opportunities to further grow the account. 2. Drayage Dispatching & Operational Leadership Dispatcher Team Leadership: Supervise the daily workflow of the dispatcher team, providing guidance, conducting training, and ensuring accurate, efficient dispatching. Carrier Management: Schedule and dispatch carriers to port terminals, rail ramps, and customer locations. Performance Monitoring: Monitor driver real-time locations to ensure on-time, efficient pickups and deliveries. 3. Yard Management & Terminal Operations Container Tracking: Monitor container availability (LFD - Last Free Day) via terminal portals to avoid demurrage. Equipment Control: Manage the inventory of empty containers, chassis, and loaded containers in the yard. Terminal Liaison: Coordinate with marine terminals and railroads to ensure efficient turn times for drivers. Requirements & Qualifications: Experience: 3–5+ years of experience in drayage dispatching, trucking logistics, or container management (required). Bilingual – Must be proficient in reading, writing, and speaking both English and Spanish. 3PL Experience: Proven experience in a 3PL or Asset-based brokerage environment. Leadership Skills: Demonstrated ability to lead, mentor, and motivate a team. Technical Skills: Proficiency in TMS software, YMS software, Microsoft Outlook, and Microsoft Excel. Communication: Exceptional verbal and written communication skills for client-facing meetings. Problem-Solving: Ability to think critically, make decisions under pressure, and resolve customer complaints. Education: High School Diploma required; Bachelor’s degree in Supply Chain/Logistics preferred. Core Competencies Client Intimacy: A desire to understand and meet the unique needs of the customer. Proactive Attitude: Ability to anticipate problems and act in a fast-paced environment Accountability: High ownership of results, including KPI
-
Key Account Manager
hace 2 horas
distrito federal, México Revlon A tiempo completoKey Account Manager - Retail Ready to take your career to the next level? At Revlon, we’re looking for a Key Account Manager to join our Retail team in Mexico City. If you love working in fast-paced, multicultural environments, thrive on challenges, and want to GLOW UP your professional journey, this is your moment. ✨ This position oversees commercial...
-
Senior Key Account Growth Manager
hace 3 días
distrito federal, México PayJoy A tiempo completoA financial services provider in Mexico City is seeking a Senior Key Account Manager to nurture key partner relationships and drive profitable growth. The successful candidate will have over 5 years of experience in account management, leadership capabilities, and the ability to thrive in a fast-paced environment. Responsibilities include developing account...
-
Key Account Manager – Ciberseguridad
hace 2 horas
distrito federal, México Maguen Group קבוצת מגן A tiempo completoOfrecemos: Sueldo competitivo + comisiones Prestaciones de Ley Seguro de vida 100 % presencial Lunes - Viernes | 9:00 - 6:00 pm Requisitos Experiencia mínima de 2 años como Key Account Manager o puestos similares. Experiencia demostrable en ciberseguridad, IT o tecnología. Conocimiento en: firewalls, SOC, SIEM, endpoint, cloud, etc. Habilidades sólidas...
-
Key Account Manager JR Cellphone industry
hace 3 días
distrito federal, México HONOR A tiempo completoKey Responsibilities Support the commercial relationship with key retail accounts (Elektra, Coppel, Liverpool). Assist in the execution of sales strategies, promotions, and product launches. Coordinate purchase orders, forecasts, pricing updates, and promotional agreements. Monitor sell-in and sell-out performance, inventory levels, and replenishment needs....
-
Key Account Executive
hace 4 semanas
distrito federal, México Talento Conectabee A tiempo completoJoin to apply for the Key Account Executive role at Talento Conectabee 2 days ago Be among the first 25 applicants Join to apply for the Key Account Executive role at Talento Conectabee Perfil: Key Account Executive (Ejecutivo de Cuentas Clave) Perfil: Key Account Executive (Ejecutivo de Cuentas Clave)Resumen Del PuestoEl Key Account Executive es responsable...
-
Senior Key Account Strategist
hace 1 semana
distrito federal, México PayJoy, Inc A tiempo completoA financial technology company in Mexico City is seeking a Senior Key Account Manager to nurture and grow key partner relationships. This role requires over 5 years of experience in account management and a solid understanding of finance and technology. The successful candidate will lead a team, optimize account profitability through data analysis, and...
-
Junior Key Account Manager
hace 3 días
distrito federal, México HONOR A tiempo completoA leading consumer electronics company is seeking a Key Account Manager JR in Mexico City. The role involves supporting key retail accounts, executing sales strategies, and coordinating purchase orders. Candidates must have a Bachelor's degree in a relevant field, 1–3 years of experience in the cellphone or consumer electronics industry, and a strong...
-
Key Account Manager
hace 2 horas
distrito federal, México Anker Innovations LTD A tiempo completoompany Overview: Anker Innovations is a global leader in charging technology and a developer of consumer electronics and smart devices. We are committed to bringing innovative products to our customers and ensuring the highest standards of quality and service. As we expand our presence in Latam, we are seeking a dynamic and experienced Channel Specialist to...
-
Key Account Manager
hace 2 horas
distrito federal, México Vans A tiempo completoJoin Vans Vans® is the original action sports footwear company, rooted in authenticity and creativity. Founded in 1966, we have thrived on a legacy of impacting our greater community through four pillars: action sports, music, art and street culture. We are constantly inspired by the creative voyagers within our company and community. For them, creativity...
-
Senior Account Manager – Gas Services
hace 2 semanas
distrito federal, México GE Vernova A tiempo completoA global energy company in Mexico City is seeking an experienced Account Manager to drive relationships with key accounts in their Gas Services business. The ideal candidate will have over 10 years in sales within the power generation industry, possess strong bilingual communication skills, and lead the execution of commercial strategies. This role is...
