Customer Success Manager

hace 2 semanas


Monterrey, México Axented A tiempo completo

You are passionate about data. As Customer Success Manager, you will be responsible for the Customer Success area, leading the efforts to provide the best customer service, improving the conversion times from prospects to customers on our platform. You will work with the Growth and Product teams to improve and increase the placement of mortgage loans. We need people with a culture of experimentation and a fail-fast mindset.**Requirements**:- 2+ years of experience leading Customer Success or Commercial teams.- Experienced on HubSpot.- Experience with Google Analytics or similar.- Implementation of dashboards with BI tools.- Communicate ideas.- Motivate the team to achieve company goals.- Obtain business conclusions with data from dashboards.- Work in multidisciplinary teams / Team player.- Proactive.- Growth mindset.- Receive feedback effectively.- Work based on goals.- Nice to have: experience in the Finance industry; experience as a software Back-End Developer.**Responsibilities**:- Be accountable for credit placement goals.- Own the information reflected in the CRM.- Generate reports for Growth and Operations areas.- Interpret the data to identify problems, and suggest solutions to improve flow optimization.- Work closely with the Marketing and Tech teams to build business conversion measurement dashboards and suggest cross-company improvements.**Benefits**Private Health Insurance (Seguro de Gastos Médicos), Training & Development, Christmas Bonus (Aguinaldo)



  • Monterrey, México DIREX A tiempo completo

    **Vacante para la empresa DIREX en Monterrey, Nuevo León**: mpresa en Monterrey NL Solicita: Customer Success Manager Detalles Generales: Sueldo 65,000 mensuales Control total de Area de Customer Success Incrementar el valor de la cartera de clientes Renovar Cuentas Supervisar la salud de las cuentas Comunicación entre los...

  • Customer Success Manager

    hace 2 semanas


    Monterrey, México Sutherland A tiempo completo

    We are seeking a motivated and passionate person to join us as a **Customer Success Manager**. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!**Responsibilities**:- Develop strong customer relationships and...

  • Customer Success Manager

    hace 2 semanas


    Monterrey, México Axented A tiempo completo

    You are passionate about data. As Customer Success Manager, you will be responsible for the Customer Success area, leading the efforts to provide the best customer service, improving the conversion times from prospects to customers on our platform. You will work with the Growth and Product teams to improve and increase the placement of mortgage loans. We...


  • Monterrey, México Cargado, Inc. A tiempo completo

    A leading logistics technology firm in Monterrey, NL is seeking a Customer Success Manager to manage its current customer base. The ideal candidate will have over 5 years of experience in a consultative, customer-facing role and demonstrate success in driving customer satisfaction. Responsibilities include leading onboarding sessions, fostering strong...


  • Monterrey, México Cargado, Inc. A tiempo completo

    A leading logistics technology firm in Monterrey, NL is seeking a Customer Success Manager to manage its current customer base. The ideal candidate will have over 5 years of experience in a consultative, customer-facing role and demonstrate success in driving customer satisfaction. Responsibilities include leading onboarding sessions, fostering strong...


  • Monterrey, México Canonical A tiempo completo

    An innovative tech firm is seeking a dynamic Enterprise Customer Success Manager to enhance customer experiences and drive product adoption.In this role, you will onboard new clients, manage complex projects, and collaborate with cross-functional teams to ensure customer satisfaction.With a focus on cloud technologies and open-source solutions, you will play...

  • Customer Success Manager

    hace 55 segundos


    Monterrey, Nuevo León, México Outbound Contact A tiempo completo

    Customer Success Manager (Fluent Engish or Advanced Proficiency)Leading and coordinating customer onboarding process for new Outbound Contact customers.Preparing and executing customer training using Outbound Contact best practices.Monitoring the Outbound Contact support queues.Setting up and managing client campaigns for managed clients.Ensuring great...


  • Monterrey, México Sutherland A tiempo completo

    We are seeking a motivated and passionate person to join us as a Jr **Customer Success Manager.** We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! **Jr Customer Success Manager in this role get to**: -...


  • Monterrey, México Sutherland A tiempo completo

    We are seeking a motivated and passionate person to join us as a Jr **Customer Success Manager.** We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!**Jr Customer Success Manager in this role get to**:- Develop...

  • Customer Success

    hace 2 semanas


    Monterrey, México Bond A tiempo completo

    **Bond** es una empresa que conecta oportunidades con talento joven, estamos buscando a un **Customer Success **para una de nuestras empresas aliadas, **Nufi.****RESPONSABILIDADES**- OnBoarding de los clientes y orientarlos a través del funcionamiento de nuestra plataforma para que los clientes puedan sacar el mayor valor de nuestra solución.- Analizar el...