Customer Success Manager
hace 2 semanas
You are passionate about data. As Customer Success Manager, you will be responsible for the Customer Success area, leading the efforts to provide the best customer service, improving the conversion times from prospects to customers on our platform. You will work with the Growth and Product teams to improve and increase the placement of mortgage loans. We need people with a culture of experimentation and a fail-fast mindset.**Requirements**:- 2+ years of experience leading Customer Success or Commercial teams.- Experienced on HubSpot.- Experience with Google Analytics or similar.- Implementation of dashboards with BI tools.- Communicate ideas.- Motivate the team to achieve company goals.- Obtain business conclusions with data from dashboards.- Work in multidisciplinary teams / Team player.- Proactive.- Growth mindset.- Receive feedback effectively.- Work based on goals.- Nice to have: experience in the Finance industry; experience as a software Back-End Developer.**Responsibilities**:- Be accountable for credit placement goals.- Own the information reflected in the CRM.- Generate reports for Growth and Operations areas.- Interpret the data to identify problems, and suggest solutions to improve flow optimization.- Work closely with the Marketing and Tech teams to build business conversion measurement dashboards and suggest cross-company improvements.**Benefits**Private Health Insurance (Seguro de Gastos Médicos), Training & Development, Christmas Bonus (Aguinaldo)
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Customer Success Manager
hace 1 día
Monterrey, México DIREX A tiempo completo**Vacante para la empresa DIREX en Monterrey, Nuevo León**: mpresa en Monterrey NL Solicita: Customer Success Manager Detalles Generales: Sueldo 65,000 mensuales Control total de Area de Customer Success Incrementar el valor de la cartera de clientes Renovar Cuentas Supervisar la salud de las cuentas Comunicación entre los...
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Customer Success Manager
hace 2 semanas
Monterrey, México Sutherland A tiempo completoWe are seeking a motivated and passionate person to join us as a **Customer Success Manager**. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!**Responsibilities**:- Develop strong customer relationships and...
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Customer Success Manager
hace 2 semanas
Monterrey, México Axented A tiempo completoYou are passionate about data. As Customer Success Manager, you will be responsible for the Customer Success area, leading the efforts to provide the best customer service, improving the conversion times from prospects to customers on our platform. You will work with the Growth and Product teams to improve and increase the placement of mortgage loans. We...
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Monterrey Freight Customer Success Manager
hace 1 semana
Monterrey, México Cargado, Inc. A tiempo completoA leading logistics technology firm in Monterrey, NL is seeking a Customer Success Manager to manage its current customer base. The ideal candidate will have over 5 years of experience in a consultative, customer-facing role and demonstrate success in driving customer satisfaction. Responsibilities include leading onboarding sessions, fostering strong...
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Monterrey Freight Customer Success Manager
hace 1 semana
Monterrey, México Cargado, Inc. A tiempo completoA leading logistics technology firm in Monterrey, NL is seeking a Customer Success Manager to manage its current customer base. The ideal candidate will have over 5 years of experience in a consultative, customer-facing role and demonstrate success in driving customer satisfaction. Responsibilities include leading onboarding sessions, fostering strong...
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Remote Enterprise Customer Success Manager
hace 2 semanas
Monterrey, México Canonical A tiempo completoAn innovative tech firm is seeking a dynamic Enterprise Customer Success Manager to enhance customer experiences and drive product adoption.In this role, you will onboard new clients, manage complex projects, and collaborate with cross-functional teams to ensure customer satisfaction.With a focus on cloud technologies and open-source solutions, you will play...
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Customer Success Manager
hace 55 segundos
Monterrey, Nuevo León, México Outbound Contact A tiempo completoCustomer Success Manager (Fluent Engish or Advanced Proficiency)Leading and coordinating customer onboarding process for new Outbound Contact customers.Preparing and executing customer training using Outbound Contact best practices.Monitoring the Outbound Contact support queues.Setting up and managing client campaigns for managed clients.Ensuring great...
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Jr Customer Success Manager
hace 3 días
Monterrey, México Sutherland A tiempo completoWe are seeking a motivated and passionate person to join us as a Jr **Customer Success Manager.** We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! **Jr Customer Success Manager in this role get to**: -...
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Jr Customer Success Manager
hace 1 día
Monterrey, México Sutherland A tiempo completoWe are seeking a motivated and passionate person to join us as a Jr **Customer Success Manager.** We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!**Jr Customer Success Manager in this role get to**:- Develop...
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Customer Success
hace 2 semanas
Monterrey, México Bond A tiempo completo**Bond** es una empresa que conecta oportunidades con talento joven, estamos buscando a un **Customer Success **para una de nuestras empresas aliadas, **Nufi.****RESPONSABILIDADES**- OnBoarding de los clientes y orientarlos a través del funcionamiento de nuestra plataforma para que los clientes puedan sacar el mayor valor de nuestra solución.- Analizar el...