Guest Service Manager

Summary The Room Service Assistant Manager is responsible for overseeing the day-to-day operations of the in-room dining service, ensuring a high level of guest satisfaction, operational efficiency, and adherence to hotel service standards. Reporting to the All Day Dining Manager, this role plays a key part in delivering exceptional room service experiences...

**:Provide professional telephone assistance, manage service requests through work orders, coordinate operational staff using internal systems, and ensure timely follow-up on guest complaints and needs, guaranteeing a quality and satisfying experience.**ESSENTIAL FUNCTIONS**:- Answer calls courteously, clearly, and with a warm tone.- Follow up on guest...

A luxury hotel chain seeking a Palmerio Restaurant Manager for its Cabo San Lucas location. The chosen candidate will oversee restaurant operations, create memorable guest experiences, manage quality in food and beverage service, and lead a team. Ideal applicants should have a college degree in hotel/restaurant management and 2-3 years of related experience....

A luxury hotel chain is looking for a Palmerio Restaurant Manager in Cabo San Lucas, Mexico. The role involves overseeing operations, ensuring high-quality food and beverage service, and managing and training staff in a vibrant environment. Candidates should possess a degree in hotel/restaurant management and relevant management experience. Bilingual...

A luxury hotel chain is looking for a Palmerio Restaurant Manager in Cabo San Lucas. The role involves overseeing the lobby bar operations, training staff, and collaborating with the culinary team to enhance service quality. The ideal candidate will have a college degree in hotel/restaurant management and relevant experience. Proficiency in English and...

Summary **Position Objective**: To assist in the daily operation, coordination, and administration of the spa and wellness center, ensuring exceptional service standards, operational efficiency, and guest satisfaction while supporting the Spa Manager in achieving revenue targets and maintaining staff performance. **Key Responsibilities**: - Oversee the...

A luxury resort on the Baja Peninsula is seeking a Palmerio Restaurant Manager to lead its team at the stunning Cabo San Lucas location. The role involves managing beverage service, providing excellent guest relations, and ensuring operational standards are met. Candidates should have a degree in hotel or restaurant management and proven experience in a...

Nombre del puesto: Guest Service Expert / Experto en Servicio a Huéspedes Área:Objetivos del Puesto Brindar un servicio de excelencia a los huéspedes de Renta Vacacional, con respuestas eficientes y asertivas a sus consultas y requerimientos de viaje, logrando:Concretar las reservaciones iniciadas por consultas, leads y huéspedes potenciales, asegurando...

Summary **Position Objective**: To oversee the daily operations of the hotel’s specialty restaurant, ensuring the highest standards of guest satisfaction, food and service quality, and operational efficiency. The Specialty Restaurant Manager is responsible for managing the team, optimizing financial performance, and maintaining brand and service...

**JOB SUMMARY** Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? If so, this might be the place for you! You will have the opportunity to welcome our Owners and guests home, while experiencing our...