Remote Customer Service Representative
hace 3 semanas
**About RoverPass**:RoverPass is a leading online booking platform for RV parks and campgrounds across the United States. We simplify the reservation process for both campers and campground owners, providing a seamless and efficient experience for all users. Our mission is to enhance outdoor adventures by leveraging innovative technology and exceptional customer service.**Overview**:**Key Responsibilities**:- Provide timely and effective customer support, ensuring a high level of satisfaction with our SaaS products.- Manage customer accounts, addressing inquiries, resolving issues, and providing information about our platform.- Accurately record customer interactions and ensure data integrity within our CRM system.- Interact with customers to understand their needs and preferences, driving customer engagement and product satisfaction.- Execute customer success initiatives to ensure users gain maximum value from our SaaS solutions.- Adhere to and exceed service level agreements (SLAs) by promptly addressing issues and following up on open cases.- Implement standard operating procedures (SOPs) to ensure consistency in service delivery and continuously improve customer satisfaction.**Requirements**:- Proven experience in a call center or customer service role, preferably in a SaaS environment.- Strong communication skills with excellent command of English.- Strong organizational skills and attention to detail, with a focus on accurate data entry and record-keeping.- Ability to work independently, manage multiple tasks simultaneously, and thrive under pressure.- Proficiency with CRM software and other customer support tools.- Flexibility to work varying shifts, including nights, weekends, and holidays.**Benefits**:- 100% remote work environment.- Competitive USD salary.- Opportunities for professional growth and career advancement.- Generous PTO policy with 28 available days per year.- Sick days and comprehensive maternity/paternity leave policies.
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Customer Service Representative/sales
hace 1 semana
Cancún, México Wundle Mobile A tiempo completoJob Title: (Part-Time, Remote) Customer Service RepresentativeLocation: Cancun, Mexico (remote position, with in-person training and occasional in-person meetings)Prior experience working in customer service or sales for a telecom company, such as América Móvil (Telcel, Telmex), AT&T Mexico, Grupo Televisa, Movistar (Telefónica), Megacable, Axtel, Izzi,...
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Customer Service Representative/sales
hace 1 semana
Cancún, México Wundle Mobile A tiempo completoJob Title: (Part-Time, Remote) Customer Service RepresentativeLocation: Cancun (remote position, with in-person training and occasional in-person meetings)Prior experience working in customer service or sales for a telecom company, such as América Móvil (Telcel, Telmex), AT&T Mexico, Grupo Televisa, Movistar (Telefónica), Megacable, Axtel, Izzi,...
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Sales & Customer Service Representative
hace 4 semanas
Cancún, México New Frontier Immigration Law A tiempo completoAbout UsJoin the New Frontier Immigration Lawteam and help change the lives of 1 million undocumented immigrants in the USA. Our fast-growing, mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems.Learn more about New Frontier Immigration here.Learn more about our...
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Bilingual Customer Service Agent
hace 2 días
Cancún, México Reserv By Tambourine A tiempo completoReserv by Tambourine is a state of the art Hotel and Air package booking engine. Our travel partners include some of the most prestigious hotels in Mexico and the Caribbean as well as all major air carriers. Customer Service Agents for our call center will provide support across a number of communication channels. Support will include: modifications and...
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Bilingual Customer Service Agent
hace 7 días
Cancún, México ReservHOTEL A tiempo completoReservHotel is a state of the art Hotel and Air package booking engine. Our travel partners include some of the most prestigious hotels in Mexico and the Caribbean as well as all major air carriers.Customer Service Agents for our call center will provide support across a number of communication channels. Support will include: modifications and handling of...
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Customer Service Representative Evening
hace 2 semanas
Cancún, México Christian Louboutin A tiempo completoThis is a FIXED TERM Contract. Dates: ASAP - November 21st. Este es un Contrato a PLAZO FIJO. Fechas: lo antes posible - 21 de noviembre. Under the leadership and guidance of Management, the Client Advisor is responsible for providing outstanding customer service, building and maintaining a loyal client base, providing clients with product knowledge,...
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Customer Service Analyst
hace 1 semana
Cancún, QRoo., México Talent Coach A tiempo completoJoin an Important Company in the Tourism Sector in Cancun We are looking for passionate and committed Customer Service Analysts to join our team in one of the most vibrant cities in the world: Cancun! What are we looking for? - Conversational English essential - Education: Completed High School - Availability of schedule (Monday to Friday 9am - 6pm) What...
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Customer Service
hace 2 días
Cancún, México Empleando Mexico A tiempo completo**Empleando Mexico busca Customer Service en Cancún, Quintana Roo**: ¡Únete a nuestro gran equipo de trabajo! Importante Contact Center está en búsqueda de tu talento, para el empleo en **Cancún** de **Ejecutivo en Atención al Cliente Bilingüe**. Funciones: - Atención y seguimiento a solicitudes de clientes - Reservación, confirmación y cambios...
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Remote Travel Support Associate
hace 2 semanas
Cancún, México Destinytravel A tiempo completoRemote Travel Support Associate As a Remote Travel Support Associate, you will support clients throughout their travel journey by assisting with questions, updates, and logistics. Your role is to ensure travelers feel informed, supported, and confident throughout their experience. At Destiny&Co., we focus on reliable support and personalized service to help...
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Customer Service
hace 17 horas
Cancún, México SOLHUM A tiempo completoEn Cancún, estamos contratando Customer Service con gran capacidad de adaptación, empatía y orientación al servicio, que quieran crecer profesionalmente y formar parte de un equipo dinámico. Queremos personas que disfruten ayudar, se reten a sí mismas día a día y valoren la estabilidad laboral dentro de una empresa en constante...
