Sutherland Global | Sr. Manager
hace 3 semanas
The Senior Talent Attraction Manager is a strategic leadership role responsible for overseeing and optimizing the talent attraction process for Sutherland Global in Jamaica and Mexico . This position will lead the development and execution of innovative recruitment strategies to address the challenges of a competitive labor market and ensure the company attracts and retains top-tier talent. The Senior Talent Attraction Manager will play a crucial role in fostering a positive candidate experience, strengthening employer branding, and driving diversity and inclusion initiatives within the recruitment process.
Job Description:Key Responsibilities :
Strategic Leadership :
- Develop and implement comprehensive talent attraction strategies aligned with the company's overall business objectives and growth plans.
- Proactively identify and address talent attraction challenges specific to the Jamaican labor market.
- Provide guidance and expertise on talent attraction best practices to HR colleagues and hiring managers.
- Stay abreast of industry trends, emerging technologies, and innovative recruitment methodologies.
Team Management & Cross-Cultural Collaboration :
- Lead, mentor, and inspire a high-performing talent attraction team.
- Foster a collaborative and inclusive team environment that promotes knowledge sharing and best practice adoption.
- Effectively navigate cross-cultural communication and collaboration with the Director in Colombia, ensuring alignment and seamless execution of talent attraction strategies.
Recruitment Operations :
- Collaborate with the Talent Acquisition – Recruiting Team on the entire recruitment cycle, from requisition approval to onboarding, ensuring a positive candidate experience.
- Manage and optimize the use of applicant tracking systems (ATS) and other recruitment technologies to streamline processes and enhance efficiency.
- Develop and maintain strong relationships with external partners, including recruitment agencies, job boards, schools, universities, and industry networks.
Employer Branding & Marketing :
- Champion and enhance Sutherland Global's employer brand in Jamaica to attract top talent.
- Oversee the creation and execution of recruitment marketing campaigns across various channels (e.g., social media, job boards, university partnerships).
- Manage the company's online presence and ensure consistent messaging that reflects the company's values and culture.
Data Analytics & Reporting :
- Utilize data-driven approaches to measure the effectiveness of talent attraction campaigns and identify areas for improvement.
- Track key recruitment metrics (e.g., time-to-fill, cost-per-hire, candidate satisfaction) and provide regular reports to senior management.
- Analyze data to identify trends, anticipate future talent needs, and proactively address potential talent shortages.
Diversity & Inclusion :
- Develop and implement strategies to promote diversity and inclusion throughout the recruitment process.
- Ensure compliance with all applicable equal employment opportunity legislation.
Qualifications:
- Bachelor's degree in Human Resources, Marketing, Business Administration, or a related field.
- A minimum of 15 years of progressive experience in talent attraction or recruitment, with at least 5 years in a leadership role.
- Proven experience in developing and executing successful talent attraction strategies in a competitive labor market.
- Strong understanding of the Jamaican labor market dynamics and talent landscape.
- Excellent communication, interpersonal, and cross-cultural collaboration skills.
- Experience working with applicant tracking systems (ATS) and other HR technologies.
- Data-driven mindset with the ability to analyze data and make informed decisions.
- Passion for fostering a positive candidate experience and building a strong employer brand.
Preferred Qualifications:
- Experience working in the BPO industry.
- Experience managing remote teams.
- Familiarity with Jamaican labor laws and regulations.
Key Performance Indicators (KPIs):
- Time-to-fill open positions
- Quality of hire
- Candidate satisfaction
- Cost-per-hire
- Employee referral program participation rate
- Retention rates of new hires
Compensation and Benefits:
- Competitive salary and benefits package commensurate with experience and qualifications.
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