Scheduling Coordinator

hace 1 semana

Guadalajara, México Dream Big Children's Center A tiempo completo

At Dream Big, we seek to create schedules that work well for both our employees and our clients. We are looking for a scheduler ready to uphold this core value of excellence and assume responsibility for all on-going client and therapist scheduling. The Scheduler is responsible for leading initiatives to improve scheduling and time recording functions throughout the department. The scheduler works closely with cross-functional teams to establish and enforce policies and procedures within the organization, maintain and review scheduling needs for the operation, and drive initiatives to improve scheduling and time recording functions.Duties and responsibilities- Maintain and manage the time recording process and attendance policies- Analyze, forecast, and report workforce needs based on operational demands to minimize labor costs and maximize labor force- Lead initiatives that improve the scheduling and time recording functions across multiple platforms- Partner with Dreamer Support to ensure all organizational policies, procedures, and practices are maintained per labor laws- Manage the Scheduling team- Develop and maintain a strong relationship with management team and therapists- Ensure availability requirements are established to meet operational demands- Ensure employee records are appropriately maintained within our primary scheduling system- Partner with the Payroll team to confirm time records are accurately processed- Manage and reconcile CA Paid Sick Leave balances, track time and attendance, and help support the tracking of training completion/certifications- Help to foster a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction**Qualifications**:- At least two years of experience in scheduling- At least two years of experience with customer service- Bachelor’s degree preferred- Proficiency with timekeeping systems strongly recommended- Self-starter; proactive in identifying opportunities for improvement- Exceptional organizational and planning skills with close attention to detail- Strong interpersonal, oral, communication, and written skills- Must be able to interact with other team members in a practical, supportive, and respectful mannerPay: $15,000.00 - $25,000.00 per month**Experience**:- Scheduling: 2 years (preferred)

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