Time Service Delivery Expert
hace 3 semanas
**Summary**:To coordinate with global services centers the implementation and execution of the end-to-end Time Services policies, programs and regulatory requirements into the dai-ly operations of People & Organization (HR) Services as well as to provide support on Time & Attendance tool.**About the Role**:LI-Hybrid**Key Responsibilities**:- Work Schedule Analysis. Production support - SAP/ADP moving to WD/ADP. Validation of hours for every pay period. Management of Retro adjustment request. Accrual Management in depth knowledge and experience. Short Term projects to support policies and FLSA changes. Clock Management. Time Schema check - proactively checking schema.Service Delivery & Operational Excellence- Provides day-to-day Time Services Delivery operations with compiling and entering time & attendance data, and reconcile errors to maintain accurate and complete time & attendance records, all in timely and accurate manner- Performs country specific Data consistency check- Respects and follows the payroll calendar to prepare the necessary payroll inputs. Supports NFCM and HR controls. Resolves time & attendance related queries and issues within the standard established time frames raised by various stakeholders, incl. associates- Escalates requests and issues that cannot be resolved directly to the appropriate escalation point of contact (i.e. IT / Time Services Unit Lead)- Core T&A Technology Activities & BAU Tasks. Highlights exceptions and deviations. Extracts regular and ad hoc reports needed for payroll and other divisions upon request. Identifies and gathers system enhancements and change requests to report and coordinates with IT and/or global support team- Provides regular training to new and established stakeholders on the use of the Time and Attendance system. Ensures all Times Services Delivery performance metrics and KPIs are met. Contributes to and supports projects in scope for P&O Services. Perform other tasks as assigned by Line Manager**Essential Requirements**:- Bachelor’s degree in HR/Business Administration or related field- Fluent in Portuguese and English, spoken and written- Minimum 2 years’ experience in Time, Payroll or HR Services (or similar service providing)- organizations). 1+ years’ experience with SAP, WorkDay, Success Factors or other Workforce Systems- Experience with ticketing management systems.Proficiency in use of Microsoft Office; advanced Excel skills.- Novartis_ _is_ _committed_ _to_ _building_ _an_ _outstanding,_ _inclusive_ _work_ _environment_ _and_ _diverse_ _teams' _representative of the patients _and communities we serve._DivisionPeople & OrganizationBusiness UnitCTSLocationMexicoSiteINSURGENTESCompany / Legal EntityMX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.Functional AreaHuman ResourcesJob TypeFull timeEmployment TypeRegularShift WorkNo**Accessibility and accommodation**:Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
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Time Services Expert
hace 6 días
Insurgentes, México Novartis A tiempo completo**Summary**: To coordinate with global services centers the implementation and execution of the end-to-end Time Services policies, programs and regulatory requirements into the dai-ly operations of People & Organization (HR) Services as well as to provide support on Time & Attendance tool. **About the Role**: LI-Hybrid **Key Responsibilities**: - Work...
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Time & Attendance Expert Na
hace 4 semanas
Insurgentes, México Sandoz A tiempo completoAs a newly listed, independent organization, we have an exciting, once-in-a-career opportunity to set our own path forward.**Major accountabilities**:- Support the team in the operational conversion of P&O strategic objectives.- Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services,...
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P2p Service Delivery
hace 2 semanas
Insurgentes, México Novartis A tiempo completo**Summary**:Dirigir la función de FRA en un país en varias divisiones O dirigir una línea de servicios/proceso/área/tecnología de FRA y asegurar la entrega del servicio de principio a fin en todas las divisiones de Novartis**About the Role**:Location: Hybrid. CDMX- Your key responsibilities:- Service Delivery:- Proactive management of Regional (multiple...
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Procure to Pay Service Delivery Lead
hace 3 semanas
Insurgentes, México Novartis A tiempo completo**Summary**:Dirigir la función de FRA en un país en varias divisiones O dirigir una línea de servicios/proceso/área/tecnología de FRA y asegurar la entrega del servicio de principio a fin en todas las divisiones de Novartis**About the Role**:Location: Hybrid. CDMX- Your key responsibilities:Service Delivery:- Proactive management of Regional (multiple...
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Time Services Expert
hace 1 semana
Insurgentes, México Novartis A tiempo completo**Summary**: This role reports directly into the Time Service Delivery Manager Location: México, CDMX LI-Hybrid **About the Role**: **Key Responsibilities**: - Provides day-to-day Time Services Delivery operations with compiling and entering time & attendance data and reconcile errors to maintain accurate and complete time & attendance records, all in...
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Sr. Spec. Ddit Ies Solution Delivery
hace 1 día
Insurgentes, México Novartis A tiempo completo**Summary**: **About the Role**: **Major accountabilities**: - Deliver products according to strategy and with reusability. - Ensure on time within budget compliant secure and quality delivery of portfolio for responsible service area. - Ensure services solutions platforms products are fit for purpose and achieve the desired business value and...
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Real Time Analyst, Psc Workforce Management
hace 2 semanas
Insurgentes, México Novartis A tiempo completo**Summary**:The Novartis Patient Support Center (PSC) is the central operational function within our organization. We handle all patient, caregiver, and customer transactions related to supporting patient access, including intake, case management, benefits verification, prior authorization and appeals support, specialty pharmacy triage, and adherence...
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Real Time Analyst, Psc Workforce Management
hace 2 semanas
Insurgentes, México Novartis A tiempo completo**Summary**: The Novartis Patient Support Center (PSC) is the central operational function within our organization. We handle all patient, caregiver, and customer transactions related to supporting patient access, including intake, case management, benefits verification, prior authorization and appeals support, specialty pharmacy triage, and adherence...
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Supply Chain Management Expert
hace 3 semanas
Insurgentes, México Novartis A tiempo completo**Summary**:Responsible as a specialist for warehouse logistics whilst meeting Pharmaceutical Regulatory and Corporate Guidelines.**About the Role**:**Major accountabilities**:- Order Creation & Courier Coordination: Create and manage orders with couriers, ensuring timely pick-up and delivery scheduling.- Real-time Monitoring & Risk Management: Continuously...
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H2r & Benefits Expert Latam - Temp
hace 2 semanas
Insurgentes, México Sandoz A tiempo completoAs an independent organization that has just gone public, we have an exciting and once-in-a-lifetime opportunity to chart our own path forward.**Major accountabilities**:- Support the team in the operational conversion of P&O strategic objectives.- Provide support and specific advice in the implementation of processes and standards for all P&O Services...
