Bilingual Virtual Medical Receptionist for An
hace 3 semanas
We are seeking a Virtual Medical Receptionist to join our eyecare practice. Previous experience in the eyecare industry is required, and fluency in English and Spanish is essential. As the front-line representative, you will play a crucial role in maintaining and enhancing the patient experience and satisfaction. Your primary objective will be to ensure patient comfort and provide them with accurate information. As a Virtual Medical Receptionist, you will be responsible for various receptionist and clerical duties within our optical practice.**Job duties and responsibilities**:- Professionally handle all incoming calls, schedule appointments, and appropriately redirect or take messages.- Provide prompt and comprehensive responses to customer inquiries and address any complaints effectively.- Gather necessary information from patients and medical insurance providers.- Verify medical insurance benefits and efficiently submit insurance claims.- Place orders for supplies as required.- Maintain accurate and updated records and files.- Provide general administrative support to the practice.**Job requirements and qualifications**:- Experience working in the eyecare industry- Fluency in both English and Spanish- Preferred experience and knowledge in medical insurance verification and claim submission- Proficiency in common online systems like G Suite and MS Office (especially Excel and Word)- High School diploma- Additional qualifications will be a plus**Soft Skills**:- Demonstrated critical thinking and problem-solving abilities- Strong team player- Excellent time-management skills- Exceptional interpersonal and communication skills- Customer-centric approach- Ability to multitask effectively- Reliable and punctual**Other Requirements**:- Reliable high-speed fibre internet connection (Between 50 - 100 Mbps minimum)- Personal laptop or desktop computer- Adequate backup power supply for potential outages- Good quality headset with a built-in microphone- Working hours aligned with the practice's operational hours
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Desde casa, México Unbottleneck® A tiempo completoWe are looking for a Bilingual Virtual Medical Receptionist to support our client’s eyecare practice. While experience in the eyecare industry is not required, fluency in both English and Spanish is essential. As the first point of contact for patients, you will play a key role in delivering an exceptional patient experience by ensuring clear...
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Desde casa, México Unbottleneck® A tiempo completoWe are looking for a Bilingual Virtual Medical Receptionist to support our client’s eyecare practice. While experience in the eyecare industry is not required, fluency in both English and Spanish is essential. As the first point of contact for patients, you will play a key role in delivering an exceptional patient experience by ensuring clear...
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Bilingual Phone Receptionist
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Desde casa, México Duzer Group LLC A tiempo completoJob descriptionAbout Us: Duzer Group is a premier Marketing Agency that services primarily vein clinics. The service we provide to the vein clinics is called a Health Advisor. A fully remote New Patient Scheduler. We are dedicated to providing top-notch care and treatment for vein-related conditions. We are seeking a highly motivated and experienced...
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Desde casa, México Access Insurance LLC A tiempo completo**Resumes must be submitted in English; otherwise, they will be disregarded****Position Overview**:We are seeking a dynamic and professional **Bilingual Virtual Receptionist** to join our team. This role is crucial in enhancing our customer experience by greeting visitors via video at our headquarters while efficiently managing various administrative tasks...
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