Lead Business Analyst

We are looking for an experienced **Lead Business Analyst**with a solid background in the insurance sector to drive key digital transformation initiatives.In this role, you will work closely with internal and external teams to modernize and enhance customer-facing insurance portals. You will play a pivotal role in aligning business objectives with technical solutions, providing strategic support to leadership, and ensuring the successful execution of the product roadmap.**Responsibilities**- Serve as a Product Owner proxy, collaborating with offshore development teams to clarify scope, priorities, and user requirements- Work directly with senior stakeholders, including Directors and above, to capture, refine, and prioritize business objectives and features- Define and refine business requirements, translating them into detailed technical specifications for digital insurance portals and related systems- Partner with cross-functional teams to manage the backlog, plan sprints, and groom requirements- Identify and address delivery challenges, escalating risks when necessary and coordinating with business and technology leads to resolve blockers- Shape and guide the product vision and high-level requirements, ensuring alignment with business goals and delivery plans, while supporting the creation of documentation such as user stories, acceptance criteria, and business rules- Ensure traceability between business needs and delivered features, validating that outcomes align with expectations- Facilitate collaboration across multiple teams and vendors, ensuring consistency and clarity in deliverables**Requirements**:- A Bachelor’s or Master’s degree in Computer Science, Business, or a related field- A minimum of 5 years of experience as a Business Analyst or Lead Analyst in digital transformation or customer portal initiatives- At least 1 year of experience in a leadership or team management role- Direct and recent experience in the insurance industry, such as Property & Casualty, Life, Health, or Specialty lines- Strong familiarity with Agile methodologies, including a deep understanding of Product Owner responsibilities and best practices in the Software Development Lifecycle- Proven experience working with offshore development teams, ensuring alignment across time zones and delivery teams- Exceptional communication skills with a demonstrated ability to engage and influence senior stakeholders, including Directors and executives- Strong facilitation skills, with the ability to lead workshops, strategic planning sessions, and cross-functional alignment meetings- Fluency in English, both written and spoken, at a C1 level or higher**We offer**- Career plan and real growth opportunities- Unlimited access to LinkedIn learning solutions- International Mobility Plan within 25 countries- Constant training, mentoring, online corporate courses, eLearning and more- English classes with a certified teacher- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)- Flexible work schedule and dress code- Collaborate in a multicultural environment and share best practices from around the globe- Hired directly by EPAM & 100% under payroll- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)- 13 % employee savings fund, capped to the law limit- Grocery coupons- 30 days December bonus- Employee Stock Purchase Plan- 12 vacations days plus 4 floating days- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)- Monthly non-taxable amount for the electricity and internet billsEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.