Command Center

**About This Job**:The Command Center Coordinator will provide operational support for inbound sales, outbound sales, customer service, and omni-channel functions. This includes the real time monitoring of queues, creating department shift bids to ensure we always have the proper coverage, intraday performance reporting and analysis. This role plays a key...

Av. Felix Cuevas 366 Piso 2 Tlacoquemecatl, CIUDAD DE MÉXICO, MX, 03200- INFORMATION TECHNOLOGY- 7552- GO_MX_2S**About AXA**As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and...

The Infrastructure Manager is an intermediate level role responsible for driving LAN / WAN and help desk administration strategies, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to coordinate, manage and advise a team of professionals on technical and...

**About This Job**:The Call Center Analyst will provide operational support for inbound sales, outbound sales, customer service, and omni-channel functions. This includes the real time monitoring of queues, creating department shift bids to ensure we always have the proper coverage, intraday performance reporting and analysis. This role plays a key part in...

**Workforce Analyst Responsibilities** - Efficiency in forecasting and planning, focused on the continuous improvement of KPIs. - Planning that guarantees a better adherence. - Standardization and automation of processes and reports. **Workforce Analyst Job Duties**: - Maintains and improves call center operations by monitoring agent productivity and queue...

EVO Payments, Inc. is a leading payment technology and services provider. EVO offers a number of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across the globe with offices and multiple brands across the Americas, Europe, and China. As a fully...

**About This Job**:The Workforce Management Associate will provide operational support for inbound sales, outbound sales, customer service, and omni-channel functions. This includes the real time monitoring of queues, creating department shift bids to ensure we always have the proper coverage, intraday performance reporting and analysis. This role plays a...

Project Manager Head – Command Center (C2)Buscamos un Project Manager Head para liderar la implementación y consolidación del Centro de Comando (C2) de la compañía, con foco en ejecución, seguimiento y entrega de valor.Este rol será clave para asegurar la alineación estratégica del portafolio de proyectos, habilitar la toma de decisiones ejecutivas...

We are seeking a candidate with industry insight, client-facing capabilities, and business development drive to lead the market rollout of our proprietary ICC (Command & Control Platform) across Latin America, with a focus on Spanish-speaking countries. Based in Mexico (LATAM Regional Hub), this role connects product capability with market success by...

We are seeking a candidate with industry insight, client-facing capabilities, and business development drive to lead the market rollout of our proprietary ICC (Command & Control Platform) across Latin America, with a focus on Spanish-speaking countries. Based in Mexico (LATAM Regional Hub), this role connects product capability with market success by...