Customer Support Associate Ii

hace 2 semanas


Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

**Position**: Customer Support Associate II**Arrow Electronics is looking to hire a Customer Support Associate II to join our team in Guadalajara, MX.**What You'll Be Doing**- Provide expert internal and external customer service, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.- Order entry & maintenance, managing inbound customer order forms, filing, set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing.- Support sales team with direct customer contact, which includes coordinating reports, providing first point of escalation after initial set of expedites, etc.- Work closely with Asset team to process orders for customers and resolve issues for the customer in a timely manner.**What You'll Need**- Typically requires a 2-year degree and 2-4 years of experience or High school graduate with equivalent related experience.- 2-3 years of customer service experience.- Intermediate knowledge of Microsoft Excel.- Ability to communicate fluently in English.- Experience with Oracle or other ERP systems.**What’s In It For You**:At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.- 30 days of Christmas bonus- 40% vacation premium- 12 vacation days plus 2 Floating days, sick days and holidays- Vision and Dental Assistance- Life Insurance- Healthcare Insurance- 10% Food/Pantry Vouchers- Restaurant Vouchers- 13% Savings Fund- Tuition reimbursement- Growth Opportunities, and moreLI-CS1LI-HybridArrowMX**Annual Hiring Range/Hourly Rate**:$18,508.33 - $23,437.16 MXN Monthly**Location**: MX-JAL-Tlaquepaque, Mexico (HPE Guad office)**Time Type**: Full time**Job Category**: Business Support



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