Customer Business Support Associate Lac
hace 6 días
**We help the world run better**At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.COMPANY DESCRIPTIONPurpose and Objectives:To be a market leading cloud company, SAP has acknowledged the need to transform its business operating model. Customers are expecting an integrated engagement across all solutions and all stages of the customer value chain. Therefore, the Customer Business support team member will work with the Services Sales teams and internal commercial stakeholders to ensure a harmonized and integrated approach to all customer touch points across the quote to contract process - for the benefit of our customers.Scope:SAP is looking for a resource to join the Customer Business Support (CBS) team, as Business Support Associate to support and advice SAP Services Sales across LAC region. The CBS team member will have responsibilities to process and/or develop consulting opportunities in existing SAP Services deals using SAP tools and processes.Contribute to revenue growth and profitability by processing profitable services sales deals in existing customers and achieve business targets.Responsible for end-to-end deal process execution related to customer services opportunities.Key Tasks:- Works with a cross functional team processing relevant functions from portfolio and supporting sales, presales, delivery operations, Legal, regional controlling, GFSS, and sales operations.- Key touchpoint with internal finance groups: Controllers, Project Controllers, Sales Operations, Commercial Business Partners, Education to ensure compliance, data clarity, contract and revenue safeguarding.- Works with the Services Account Executive (SAE) within the customer account, support the overall relationship between the customer, the partners and SAP to ensure all opportunities are maximized and sales bids are successful.- Seek continuous improvement to simplify process- Process customer service requests for selling services small deals and completing the required paperwork**Bring out your best****We win with inclusion**SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.**EOE AA M/F/Vet/Disability**:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Requisition ID: | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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