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Strategic Operations Program Support Director

hace 1 mes

nuevo león, México Blue Yonder A tiempo completo

Primary Responsibilities:

  • Develop, plan, and execute measurements, reporting, and key initiative tracking across the global organization.

  • Identify and support systemic improvements to program execution through new tools, processes, policies, procedures, standardization of project lifecycle, and best practices capture/sharing to support the organization’s strategic goals.

  • Identify potential program risks and issues early and proactively work with relevant stakeholders to mitigate them.

  • Work closely with senior management on product strategy, organization initiatives, program reviews, and quality management.

  • Perform end-to-end program management starting from inception to customer site deployment of software products.

  • Work across geographical teams to ensure timeline, quality, and budget are kept in line with program expectations.

Required Experiences:

  • Proven experience in managing complexities to drive operational efficiency, simplification, and streamlined communications and reporting.

  • Experience in interacting with VPs and higher for planning, budgeting, and strategic discussions.

  • Experience in playing a CATALYST role in change management.

  • Thorough understanding of project/program management techniques and methods.

  • Thorough understanding of continuous improvement principles and techniques.

  • Demonstrated experience managing cross-functional teams to deliver comprehensive offerings or programs to market.

  • Collaborative, but confident leader who can ensure support from a diverse set of internal contributors to the overall mission of building a robust, external developer community.

  • Strong interpersonal, team building, and sustaining relationship skills.

  • Excellent verbal and written communication skills, particularly presentation experience to senior levels of management.

  • Strong analytical and problem-solving skills.

  • Ability to organize and prioritize work, work independently and within ambiguity, produce deliverables, establish realistic goals and deadlines, and manage changing priorities.

  • 12+ years of program/product management experience.

  • Bachelor’s degree in business or related field of study.

Preferred Experiences:

  • Understanding of Blue Yonder’s or competitive supply chain solutions.

  • Excellent knowledge in using various MS tools, Confluence.

  • Experience with machine learning and AI, automation.

  • Master’s degree in business or related field of study.

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