Wifi Support Engineer

hace 1 semana


Desde casa, México Staff4Me A tiempo completo

Staff4Me is currently looking for a skilled and dedicated Wifi Support Engineer to join our team. As a Wifi Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for wifi-related issues. You will collaborate with clients and cross-functional teams to deliver reliable and high-performance wifi solutions.**Responsibilities**:- Provide technical support and troubleshoot wifi network issues for clients.- Ensure the stable and optimal performance of wifi networks.- Configure and manage wifi access points, controllers, and related network equipment.- Perform site surveys to assess wifi coverage and identify potential issues.- Analyze and resolve network connectivity and performance issues.- Collaborate with network engineers and other stakeholders to integrate wifi networks with existing infrastructure.- Stay up-to-date with the latest wifi technologies and solutions.- Maintain documentation of network configurations, changes, and incidents.- Provide training and technical guidance to clients and other team members.- Conduct regular performance monitoring and reporting of wifi networks.**Requirements**:- 3-5 years of experience as a Wifi Support Engineer or similar role.- Experience with Ruckus is a must- Previously worked with Guestek- Strong knowledge of wifi technologies, protocols, and standards.- Experience in configuring and managing wifi access points, controllers, and related equipment.- Solid understanding of network security principles and best practices.- Proficient in conducting site surveys and performing network troubleshooting.- Strong analytical and problem-solving skills.- Excellent communication and interpersonal skills.- Ability to work well in a team and collaborate effectively with stakeholders.- Relevant certifications such as CWNP, CCNA Wireless, or similar are preferred.- Bachelor's degree in a related field such as Computer Science or Network Engineering.



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