Specialist, Customer Service
hace 3 semanas
Overview:- Responsible for perfect order fulfillment within the order to cash process to deliver customer satisfaction.- Order to cash may include pricing administration, order entry, customer service/problem resolution, billing coordination, collections and master data maintenance, complaint handling.**Responsibilities**:- Ensure perfect order fulfillment of orders and resolve issues as required.- Work closely with sales management for billing adjustments.- Key transactional contact for customers.- Update customer master information in SAP.- Process billing related adjustments (e.g. returns, credit/debits).- Document and follow up of internal and external complaints.- Where necessary, support sales representatives and business line managers with sales data analysis, report requests and customer follow-up.Qualifications:- College/university degree.- Fluent English.- SAP knowledge is an advantage.- Troubleshooting/problem solving skills.- Ability to build relationships.- Customer Service experience is an advantage.- Good communication skills.- Precise, detail-focused.- Ability to multitasking.- Able to cope with stress.- Positive attitude, friendly, empathy.- Accountability and ownership.- Follows the rules, but also thinks out of the box and is open for other solutions.
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Specialist Customer Service
hace 2 semanas
Ciudad de México Adidas A tiempo completoJD SPECIALIST CUSTOMER SERVICE (P2) - Purpose: - To support the Wholesale business to achieve sales and market strategy objectives - To ensure a reliable, adequate and competitive customer service level for all adidas Key Accounts - Key Responsibilities: - Recording and managing all types of orders (e.g. pre-orders and re-orders, contracts, call-off...
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CX Customer Service Operations Specialist
hace 5 días
Ciudad de México, Ciudad de México vivo LATAM A tiempo completoLATAM CX Customer Service Specialist - ( Call Center / After-Sales / Inside Sales Quality)Vivo is looking for anCX Customer Service Specialist for the LatAm teamVivo is a leading global technology company committed to creating trend-setting smart mobile products and services. Vivo is devoted to forming a vibrant mobile internet ecosystem, and currently owns...
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Customer Service Specialist
hace 4 días
México ABB A tiempo completo**Customer Service Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
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Specialist, Customer Service
hace 2 semanas
Ciudad de México Celanese International Corporation A tiempo completoOverview:Celanese is seeking a Customer Service Representative to join our team in Mexico City. You will be responsible for perfect order fulfillment within the order to cash process to deliver customer satisfaction.Order to cash may include pricing administration, order entry, customer service/problem resolution, billing coordination, collections and master...
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Specialist, Customer Service
hace 2 semanas
Ciudad de México Celanese International Corporation A tiempo completoOverview: Celanese is seeking a Customer Service Representative to join our team in Mexico City. You will be responsible for perfect order fulfillment within the order to cash process to deliver customer satisfaction. Order to cash may include pricing administration, order entry, customer service/problem resolution, billing coordination, collections and...
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Process Consultant
hace 4 semanas
Ciudad de México Customer Intelligence Inc. A tiempo completo🌍 About Us At Customer Intelligence Inc., we are a professional consulting firm specialized in the financial and banking sector. We provide cutting-edge services by combining management consulting, technology, and data analytics to help our clients grow and transform. We work with payment brands, processors, processing systems, and leading companies...
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Process Consultant
hace 4 semanas
Ciudad de México Customer Intelligence Inc. A tiempo completoAbout Us At Customer Intelligence Inc., we are a professional consulting firm specialized in the financial and banking sector. We provide cutting-edge services by combining management consulting, technology, and data analytics to help our clients grow and transform. We work with payment brands, processors, processing systems, and leading companies across...
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Senior Associate Specialist, Customer Service
hace 1 semana
Ciudad de México, Ciudad de México Celanese International Corporation A tiempo completoOverviewThe Senior Associate Specialist Customer Service is responsible for perfect order fulfillment within the order to cash process to deliver customer satisfaction. Order to cash may include pricing administration, order entry, customer service/problem resolution, billing coordination, collections and master data maintenance, and complaint handling....
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Senior Associate Specialist, Customer Service
hace 6 días
Ciudad de México, Ciudad de México Celanese International Corporation A tiempo completoOverview:The Senior Associate Specialist Customer Service is responsible for perfect order fulfillment within the order to cash process to deliver customer satisfaction. Order to cash may include pricing administration, order entry, customer service/problem resolution, billing coordination, collections and master data maintenance, and complaint handling....
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Specialist Customer Service
hace 1 semana
Ciudad de México Adidas A tiempo completoPurpose: - To support the Wholesale business to achieve sales and market strategy objectives - To ensure a reliable, adequate and competitive customer service level for all adidas Key Accounts - Key Responsibilities: - Recording and managing all types of orders (e.g. pre-orders and re-orders, contracts, call-off orders, off-price orders, direct...
