Specialist, Customer Service
hace 21 horas
Overview:Celanese is seeking a Customer Service Representative to join our team in Mexico City. You will be responsible for perfect order fulfillment within the order to cash process to deliver customer satisfaction.Order to cash may include pricing administration, order entry, customer service/problem resolution, billing coordination, collections and master data maintenance, complaint handling.**Responsibilities**:- Ensure perfect order fulfillment of orders and resolve issues as required.- Work closely with sales management for billing adjustments.- Key transactional contact for customers.- Update customer master information in SAP.- Process billing related adjustments (e.g. returns, credit/debits).- Document and follow up of internal and external complaints.- Where necessary, support sales representatives and business line managers with sales data analysis, report requests and customer follow-up.Qualifications:- College/university degree.- Fluent English.- SAP knowledge is an advantage.- Troubleshooting/problem solving skills.- Ability to build relationships.- Customer Service experience is an advantage.- Good communication skills.- Precise, detail-focused.- Ability to multitasking.- Able to cope with stress.- Positive attitude, friendly, empathy.- Accountability and ownership.- Follows the rules, but also thinks out of the box and is open for other solutions.
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Customer Service Specialist
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Ciudad de México MultiLatin Background Screening A tiempo completo¡Somos la empresa líder en Background Screening con presencia a nível internacional! **CUSTOMER SERVICE SPECIALIST** **URGENTE** **Funciones a realizar**: - Mejorar la relación de cada cliente con los servicios brindados - Soporte al cliente con consultas técnicas y procesos comerciales - Resolución eficaz de problemas - Documentar los pasos de...
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Customer Service Specialist
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Customer Service and Collections Specialist
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Ciudad de México Reclutamiento DN A tiempo completo**Importante empresa Fintech internacional solicita Customer Service and Collections Specialist** **Únete a nosotros y obtén un gran crecimiento y mejora tu calidad de vida** **Que necesitas** - Preparatoria o Licenciatura a fin - Experiência laboral en Customer Service and Collections Specialist de mínimo 1 año - Inglés avanzado o nativo - Manejo...
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Specialist Customer Service
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México ABB A tiempo completo**Customer Service Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
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Specialist, Customer Service
hace 2 días
Ciudad de México Celanese International Corporation A tiempo completoOverview: Celanese is seeking a Customer Service Representative to join our team in Mexico City. You will be responsible for perfect order fulfillment within the order to cash process to deliver customer satisfaction. Order to cash may include pricing administration, order entry, customer service/problem resolution, billing coordination, collections and...
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Process Consultant
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Ciudad de México Customer Intelligence Inc. A tiempo completoAbout Us At Customer Intelligence Inc., we are a professional consulting firm specialized in the financial and banking sector. We provide cutting-edge services by combining management consulting, technology, and data analytics to help our clients grow and transform. We work with payment brands, processors, processing systems, and leading companies across...
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Process Consultant
hace 2 semanas
Ciudad de México Customer Intelligence Inc. A tiempo completo🌍 About Us At Customer Intelligence Inc., we are a professional consulting firm specialized in the financial and banking sector. We provide cutting-edge services by combining management consulting, technology, and data analytics to help our clients grow and transform. We work with payment brands, processors, processing systems, and leading companies...