IT Helpdesk Support
hace 3 semanas
If you’re a motivated and self-driven person who is ready to grow in the IT Helpdesk area, this role will help you gain the experience you need to keep escalating your technical skills.Main Activities:- Provide support to customers in a courteous and timely manner.- Follow up on assigned and incoming tickets.- Communicate and share knowledge with the internal team.- Follow-up on tickets to provide timely resolution, and communicate with customers on any update or inconvenience.- Adhere to internal escalation, security and reporting process.- Troubleshoot and solve issues according to priority and urgency.- Work alongside 3rd party support teams for troubleshooting or involved IT projects.- Participate in improvement projects for the IT Helpdesk teams, such as training and certifications.What we’re looking for:- At least 2 years working on a technical support team or similar position.- Knowledge working with tickets and ticket resolution.- Experience with Office 365- Strong analytical, communication, and problem-solving skills.- Experience with system administration- Strong Customer Service skills- English proficiency is a must (both written and spoken)What We Offer:Base salary $18,000 pesos or according to skills and experience.Vacation days are superior to those provided by law.Learning and development opportunities within the IT industry.Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $20,000.00 - $25,000.00 al mesBeneficios:- Aumentos salariales- Bebidas gratis- Días por enfermedad- Estacionamiento gratuito- Horarios flexibles- Opción a contrato indefinido- Programa de referidos- Vacaciones superiores a las de leyHorario:- Turno de 8 horas
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IT Helpdesk Support
hace 3 semanas
Tijuana, México Enteracloud A tiempo completoIf you’re a motivated and self-driven person who is ready to grow in the IT Helpdesk area, this role will help you gain the experience you need to keep escalating your technical skills.Main Activities:- Provide support to customers in a courteous and timely manner.- Follow up on assigned and incoming tickets.- Communicate and share knowledge with the...
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It Helpdesk Engineer
hace 2 semanas
Tijuana, México Jonckers A tiempo completoABOUTAcclaro is the trusted partner to some of the world's biggest brands and fastest-growing global companies.It's our mission to harness the powerful combination of human expertise and cutting-edge technology, putting brands into the heads, hearts, and hands of people everywhereOur AI-powered business management and language platform, WordsOnline, ensures...
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It Helpdesk Support
hace 2 semanas
Tijuana, México Enteracloud A tiempo completoComo Técnico en Soporte de IT/Helpdesk de Enteracloud, estarás encargado de dar soporte técnico a nuestros clientes (Tier 1 Level) de Estados Unidos y Canadá, tanto por teléfono como por correo electrónico.En esta posición, tendrás la oportunidad de interactuar directamente con desarrolladores, ingenieros de nível 2 y 3, clientes y trabajar con...
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Helpdesk Support Specialist
hace 2 semanas
Tijuana, México Outset Medical Mexico A tiempo completoDescripción y detalle de las actividadesPosition OverviewThe Helpdesk Support Specialist, Mexico will manage all IT Support requirements at Outset's manufacturing facility, providing technical support for a wide range of technology areas including computers, applications, networks, audio visual, telephones, and mobile devices. The incumbent will play a...
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IT Helpdesk Support Specialist
hace 2 semanas
Tijuana, México USA Vein Clinics A tiempo completo**Description** **Responsibilities**: - Assisting offices in multiple states to ensure that computers and networking are in place - Working closely with corporate support teams - Managing multiple projects - Working with senior management to support the execution of company strategy - Assisting with the integration of new locations, as added - Providing IT...
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IT Helpdesk Support Specialist
hace 2 semanas
Tijuana, México USA Vein Clinics A tiempo completo**Description****Responsibilities**:- Assisting offices in multiple states to ensure that computers and networking are in place- Working closely with corporate support teams- Managing multiple projects- Working with senior management to support the execution of company strategy- Assisting with the integration of new locations, as added- Providing IT support...
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IT Engineer/ Tier 1
hace 3 semanas
Tijuana, México Enteracloud A tiempo completoEl equipo de IT Helpdesk se encarga de proporcionar soporte técnico Tier 1 a nuestros clientes por medio de diversos canales, como llamadas y correos electrónicos.Las principales actividades de un IT Helpdesk Specialist son:- Ser el primer punto de contacto de los clientes que necesiten asistencia técnica en relación a sus dispositivos, equipos,...
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It Engineer/ Tier 1
hace 2 semanas
Tijuana, México Enteracloud A tiempo completoEl equipo de IT Helpdesk se encarga de proporcionar soporte técnico Tier 1 a nuestros clientes por medio de diversos canales, como llamadas y correos electrónicos.Las principales actividades de un IT Helpdesk Specialist son:- Ser el primer punto de contacto de los clientes que necesiten asistencia técnica en relación a sus dispositivos, equipos,...
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Bilingual IT Support Specialist
hace 1 semana
Tijuana, México Enteracloud A tiempo completo**Note: This position is fully bilingual; proficiency in both English and Spanish, both written and spoken at a business conversational level, is a MUST.**If you are ready to grow in the IT technical support area, this opportunity will help you develop in the industry, gaining the experience you need to continue advancing your technical skills.**Main...
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IT Support Technician
hace 1 semana
Tijuana, México Flex LTD A tiempo completoFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. Job Summary Summary: The “Technician, IT Support” will be based in., reporting to This role will be In charge of installing and helping desktop/laptop hardware and software, computers...