Client Relations and Billing Coordinator

hace 5 días

Ciudad de México Real Hires A tiempo completo

Client Relations and Billing Coordinator Join to apply for the Client Relations and Billing Coordinator role at Real Hires Where professionalism, client trust, and financial accuracy meet. We are looking for a polished, detail-oriented Client Relations & Billing Coordinator to serve as a key point of contact for our clients while supporting core billing and finance operations. This role goes beyond traditional administrative support—it plays a critical role in shaping the client experience, ensuring billing accuracy, and keeping operational workflows running smoothly. You will manage client communications, handle billing interactions, support invoicing and payment processes, and collaborate closely with internal teams to maintain a high standard of service and professionalism. If you enjoy client-facing work, value accuracy, and take pride in being dependable and organized, this role is a strong fit. Key Responsibilities Client communication & relations: Serve as a primary point of contact by answering and routing incoming calls and emails with professionalism and efficiency. First-line client support: Provide timely, courteous responses to client inquiries, resolving routine concerns and escalating issues when needed. Billing coordination: Process payments, issue invoices, and respond to billing-related questions with accuracy and clarity. Financial operations support: Assist with Accounts Payable (AP) and Accounts Receivable (AR) activities as required. Record management: Log and maintain accurate records of client communications, billing activity, and payment updates. QuickBooks administration: Create, send, track, and follow up on invoices; support reconciliation and resolution of payment discrepancies. Operational support: Assist the billing and finance teams with light bookkeeping and administrative tasks to ensure smooth daily operations. Qualifications Previous experience in client relations, billing, administrative support, or a similar client-facing operations role . Demonstrated experience with invoicing and payment processing (required). Familiarity with QuickBooks or comparable accounting software (preferred). Working knowledge of Accounts Payable and Accounts Receivable processes. Strong technical aptitude and ability to learn new tools and systems efficiently. Clear, professional communication skills—calm, friendly, and confident in all interactions. Highly organized, detail‑oriented, and dependable, with strong follow‑through. Experience supporting teams in a technology‑driven or fast‑paced environment is a plus. Why This Role Is Important As a Client Relations & Billing Coordinator , you help define how clients experience our company. Every interaction, invoice, and follow‑up contributes to trust, clarity, and long‑term relationships. Your work supports both client satisfaction and financial accuracy—two pillars of a healthy, growing business. If you take pride in professionalism, enjoy working with clients, and thrive in structured, detail‑focused roles, we’d love to hear from you. Seniority level Not Applicable Employment type Full-time Job function Customer Service and Finance Industries Technology, Information and Media #J-18808-Ljbffr

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