Business Analyst Dialer

hace 1 semana

Tijuana, México North American Production Sharing A tiempo completo

**Overview**The Business Analyst performs professional duties related to the review, assessment, and development of automated business processes. The Business Analyst will analyze and translate operation requirements into system deployments and business process changes. They act as a change agent to help facilitate effective process re-engineering. After determining scope and optimum solution, the Business Analyst will develop seamless solutions delivered to operations and our clients on time, within budget and within scope.**Primary Responsibilities**- Defines and documents business functions and processes.- Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.- Plans, organizes and conducts business process re-engineering/improvement projects and/or management reviews thorough gap analysis and develop multiple solutions for identified gaps.- Design new programs and processes by analyzing data, constructing workflow change and diagrams, studying system capabilities and writing business requirements.**Position Requirements**:- A Bachelor’s degree is preferred- 1-3 years of experience in project management, business operations or client services in financial services or related field, or combination of relevant experience and education.- Must possess proven leadership skills with the ability to influence key decision makers and collaborate across business lines.- Must demonstrate strong analytical skills and able to translate data into action- Solid organizational skills, ability to lead teams of various sizes, ability to focus on broader goals and project details simultaneously, and ability to multi-task effectively.- Strong working knowledge of Microsoft Office including Microsoft Excel.Tipo de puesto: Tiempo completoSalario: A partir de $23,000.00 al mesBeneficios:- Bebidas gratis- Caja de ahorro- Descuentos y precios preferenciales- Días de maternidad superiores a los de la ley- Días de paternidad superiores a los de la ley- Días por enfermedad- Estacionamiento de la empresa- Estacionamiento gratuito- Opción a contrato indefinido- Programa de referidos- Seguro de gastos médicos- Seguro de gastos médicos mayores- Servicio de comedor con descuento- Vales de despensaPago complementario:- Bono anualTipo de jornada:- Diurno- Turno de 10 horas

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