Business Analyst

hace 1 semana

Tijuana, México Vervent A tiempo completo

**Vacante para la empresa Vervent en vervent - Tijuana, Baja California**:
**_Requirements for Business Analyst Communications:_**

The Business Analyst is assigned to deliver Communication Strategy as a primary function and performs professional duties related to the review, assessment and development of business processes and call center effectiveness. The business analyst is responsible for developing and delivering world class performance insight and reporting to our clients and internal stakeholders. The Business Analyst will ensure that all activity, reconciliations, reporting, and analysis is carried out in an effective, timely and accurate manner and will look for continued process improvement and innovation.
- Defines and documents customer business functions and processes.
- Develop and flawlessly execute reporting and process design through coordination with clients, internal resources, and/or third parties/vendors that embodies the mission and policies of the company.
- Ensure continuous improvement, meaningful trend analysis and action planning while minimizing waste and inefficiency.
- Build strong working relationships with clients, stakeholders, vendors and team members through effective communication throughout client life-cycle.
- Design new communication outreach programs and processes by analyzing data, constructing workflow charge and diagrams, studying system capabilities and writing business requirements.
- Develop tools, techniques, and standardization that will ensure repeatable results, enhance company effectiveness, client satisfaction, and overall cost efficiency.
- Utilize deductive reasoning skills to anticipate internal and external client needs.
- Demonstrate proficiency in Excel sufficient to organize and export data with a high level of accuracy.
- Build and present trend data of multichannel monitoring formats and quality standards to track performance at team, individual and client level.

**Position Requirements**:

- Bachelor’s degree in Business Management, Finance, Computer Science, or related field, 2-5 years of experience in finance or related field, or combination of relevant experience and education.
- Strong working knowledge of computer software including Microsoft Office. Advance level in Excel is required.
- Ability to communicate effectively with various audiences including clients, team members, and vendors, through written and verbal means.
- Must possess proven leadership skills with the ability to influence key decision makers and collaborate across business lines.

Tipo de puesto: Por contrato, Indefinido

Salario: $24,000.00 - $27,000.00 al mes

Horario:

- Diurno
- Lunes a viernes
- Turno matutino

Prestaciones:

- Bebidas gratis
- Caja de ahorro
- Descuentos y precios preferenciales
- Estacionamiento de la empresa
- Estacionamiento gratuito
- Programa de referidos
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Servicio de comedor
- Servicio de comedor con descuento
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa

Tipos de compensaciones:

- Bono anual

Consideraciones ante el COVID-19: Todas las medidas preventivas, sanitizacion diaria, sana distancia, pruebas Covid19, etc

**Nível de educación deseada**:
Superior - cursando

**Nível de experiência deseada**:
Nível Medio

**Función departamental**:
Dirección de empresas

**Industria**:
Telecomunicaciones

**Habilidades**:

- business analyst
- bilingue
- call center
- multi-task

  • Business Analyst

    hace 4 semanas

    Tijuana, México Integon Service Co. A tiempo completo

    The Business Analyst (BA) Analyst assists in gathering and documenting requests of the business, operations, and other users of IT services.Assists others in supporting the business divisions and technology solution providers during solution identification.BA Analyst supports projects of low complexity.**Key Responsibilities**:- Participates in information...

  • Business Analyst

    hace 5 días

    Tijuana, México Integon Service Co. A tiempo completo

    The Business Analyst (BA) Analyst assists in gathering and documenting requests of the business, operations, and other users of IT services. Assists others in supporting the business divisions and technology solution providers during solution identification. BA Analyst supports projects of low complexity.**Key Responsibilities**: - Participates in...

  • Business Analyst

    hace 4 semanas

    Tijuana, México Ryscode A tiempo completo

    **Essential duties and responsibilities**The Business Analyst (BA) Analyst assists in gathering and documenting requests of the business, operations, and other users of IT services.Assists others in supporting the business divisions and technology solution providers during solution identification.BA Analyst supports projects of low complexity.**Essential...

  • Business Analyst Dialer

    hace 2 semanas

    Tijuana, México North American Production Sharing A tiempo completo

    **Overview**The Business Analyst performs professional duties related to the review, assessment, and development of automated business processes. The Business Analyst will analyze and translate operation requirements into system deployments and business process changes. They act as a change agent to help facilitate effective process re-engineering. After...

  • Business Analyst

    hace 1 semana

    Tijuana, México Call Center Services International S.A. de C.V. A tiempo completo

    A business analyst is a person who analyzes an organization or business domain and documents its business, processes, or systems, assessing the business model or its integration with technology. Business Analyst helps in guiding businesses in improving processes, products, services, and software through data analysis.**Responsibilities will include**:-...

  • Business Insights Analyst

    hace 2 semanas

    Tijuana, México TaskUS A tiempo completo

    **About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Business Analyst Bilingue Mérida

    hace 4 semanas

    Tijuana, México Reclutamiento It A tiempo completo

    **Vacante para la empresa Reclutamiento IT en Tijuana, Baja California**:Somos una empresa con más de 100 años en el mercado, nos distingue la calidad en el servicio, altos estándares de calidad y un excelente ambiente de trabajo, te invitamos a integrarte como ingeniero de infraestructura cloud DevOps para administración de los proyectos de la...

  • Business Analyst Junior

    hace 3 semanas

    Tijuana, México Ryscode A tiempo completo

    **Essential duties and responsibilities**The Business Analyst (BA) Analyst assists in gathering and documenting requests of the business, operations, and other users of IT services. Assists others in supporting the business divisions and technology solution providers during solution identification. BA Analyst supports projects of low complexity.**Essential...

  • IT Business Analyst

    hace 7 días

    Tijuana, México Seguros Confie A tiempo completo

    **Job Information**: Department Name - INFORMATION TECHNOLOGY Job Type - Full time Service Now Ticket - INC1228089 Industry - Communications Modality - WFH Work Experience - 1-3 years Assigned Recruiter Contact Date Opened - 04/21/2025 City - Tijuana State/Province - Baja California Country - Mexico Zip/Postal Code - 22010 - The IT Business...

  • IT Business Analyst

    hace 7 días

    Tijuana, México Seguros Confie A tiempo completo

    **Job Information**:Department Name- INFORMATION TECHNOLOGYJob Type- Full timeService Now Ticket- INC Industry- CommunicationsModality- WFHWork Experience- 1-3 yearsAssigned Recruiter ContactDate Opened- 04/21/2025City- TijuanaState/Province- Baja CaliforniaCountry- MexicoZip/Postal Code- 22010- The IT Business Analyst plays a crucial role in connecting...