IT Support Technician, Guadalajara, Mexico
hace 2 semanas
The position of IT support Technician, Contractor (1099) - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations.Essential duties for the position include, but are not limited to the following:- Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs- Ensure that each Desktop Device is installed with the appropriate Desktop image.- Resolve incidents and problems associated with EUC equipment- Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future- Support Authorized Uses connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments- Provide repair and maintenance for mobile devices- Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals)- Provide software break/fix services and replacement of non-warranty assets for end-users- Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output- Provide warranty and break/fix support for networked printers and scanners- Configure and support end-users on mobile computing platforms- Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct-attached printers, local printers, scanners, wireless networking, etc- Create, change and remove printer configurations and queues based on requests and in accordance with SLAs- Provide on-site hardware support for general troubleshooting and problems for end-user computing technologies- Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel.- Utilize problem management database and systems to track and report on customer calls and requests.- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements- Communicate technical information to the technical and non-technical team and customers.- Deskside support services as required.Tipo de puesto: Por contratoDuración del contrato: 12 mesesSalario: $35,000.00 al mesHorario:- Diurno- Turno de 8 horasExperiência:- IT support: 3 años (Obligatorio)Idioma:- Inglés (Obligatorio)
-
IT Support Technician, Guadalajara, Mexico
hace 4 semanas
Guadalajara, México Foxys Computing Services A tiempo completo**The position of IT support Technician, (Contractor)** - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations.**Essential duties for the position include, but are not limited to the following**:- Provide onsite support to Authorized Users with...
-
It Onsite Technician
hace 3 semanas
Guadalajara, México Hemmersbach Gmbh & Co. Kg A tiempo completoProvide Desktop Support to End Users on a professional level.- Mexico - Guadalajara, Jalisco- Young professionals- Full-time**—** Your Benefits **—****:- Buddy program- Internal career development- International environment- Modern and centrally located office- Onboarding program- Unlimited employment contract**Your skills**:- 2+ years of experience as a...
-
IT Onsite Technician
hace 2 días
Guadalajara, México Hemmersbach GmbH & Co. KG A tiempo completoProvide Desktop Support to End Users on a professional level. - Mexico - Guadalajara, Jalisco - Young professionals - Full-time **—** Your Benefits **—****: - Buddy program- Internal career development- International environment- Modern and centrally located office- Onboarding program- Unlimited employment contract**Your skills**: - 2+ years of...
-
Desktop Support Technician
hace 7 días
Guadalajara, México NTT DATA A tiempo completo**Req ID**: 350017 We are currently seeking a Desktop Support Technician to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Helpdesk Associate - Full Time** - Requirements: - Availability to work 45...
-
IT Support Technician Ii
hace 3 semanas
Guadalajara, México CyraCom International A tiempo completoCyraCom International has been a leading provider of language services in the United States for over 25 years. We are thrilled to be opening our first contact center in Guadalajara, Jalisco, and are seeking an experienced, organized, and dedicated IT Support Technician II to support our employees on-site in Guadalajara. At CyraCom, your work makes a...
-
Desktop Support Technician
hace 5 días
Guadalajara, México NTT DATA A tiempo completo**Req ID**: We are currently seeking a Desktop Support Technician to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco. Mexico.**Helpdesk Associate - Full Time**- Requirements:- Availability to work 45 hours per week-...
-
IT Support Technician
hace 3 semanas
Guadalajara, México FlexTal Staffing LLC A tiempo completo**JOB FUNCTIONS**:- Monitor, prioritize, document and assist in resolving end user help requests. When possible troubleshoot and attempt immediate resolution through remote desktop or desk side.- Escalate IT tickets as outlined to the appropriately experienced technician or administrator to maintain service level expectations as necessary.- Test fixes to...
-
IT Support Technician
hace 4 días
Guadalajara, México C3 AI A tiempo completoJoin our dynamic team at C3 AI, where we are committed to delivering innovative technology solutions that drive business success. We are looking for a talented IT Support Engineer to provide exceptional technical support and ensure the smooth operation of our IT infrastructure. **Responsibilities**: - **Technical Support**: Provide first and second-level...
-
IT Support Technician
hace 4 días
Guadalajara, México C3 AI A tiempo completoJoin our dynamic team at C3 AI, where we are committed to delivering innovative technology solutions that drive business success. We are looking for a talented IT Support Engineer to provide exceptional technical support and ensure the smooth operation of our IT infrastructure.**Responsibilities**:- **Technical Support**: Provide first and second-level...
-
Desktop Support Technician
hace 4 días
Guadalajara, México NTT DATA A tiempo completo**Req ID**: 305343 We are currently seeking a Desktop Support Technician - Field Tech to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). Performs basic configuration of desktop / notebook /printers. - May assist with simple parts replacementand repair on desktops /notebooks/ printers. - Travel may be required *Basic knowledge of Window...
