Retention Specialist
hace 4 semanas
We are looking for someone to come in and retain current customers. In this position, you will assist customers with billing inquiries and pending invoices, with the highest degree of courtesy and professionalism in the English language.You will offer alternative solutions where appropriate with the goal of retaining the customer's business and ensuring payment.Your mission: This is a summary of the role and what this job requires: Revenue Collection: Maintain a flow of customers and prospects who have been flagged as having payment issues. Your ultimate goal is to turn them into successful transactions and retain the revenue on behalf of the company. Problem Solver- You will be responsible for making financial decisions to protect/raise revenue. You must have the ability to offer creative solutions that are specific to each client/prospect's situation rather than a cookie cutter, one size fits all solution. Customer Service- Exercise the highest degree of professionalism and courtesy in resolving customer payment issues. You must have the ability to navigate sometimes uncomfortable situations to create a positive outcome. Necessary experience: Actively Listen and Question- Practice empathy and diplomacy by asking probing questions to elicit information about payment issues and offer solutions to ensure a successful transaction. Positive and Friendly Communicator- Communication is key in this position. You are likely to have difficult conversations, it is imperative that you do so with kindness. Additionally, you must be empathetic to any customer experiencing billing issues; we don't want someone who just abruptly rejects the client's situation and then asks for payment. You must be assertive and polite when necessary to achieve your goal of retaining income.**Salary & Benefits**:- $12,500 Base salary- $3,000 Performance bonus- Retention bonus of up to $19,000- 40 hrs for week- 8:00am - 5:00pm monday - friday- Food coupons- Life medical insurance- Permanent placement position / Direct hire**Salary**: $12,500.00 - $17,500.00 per month**Experience**:- Sales: 1 year (preferred)- Call Center: 1 year (preferred)**Language**:- English (required)
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Retention Specialist
hace 2 semanas
Monterrey, México Dealership Performance 360 S. De R.L De C.V A tiempo completoDealership Performance 360 CRM is growing fast! With growth comes the need for superior leadership and vision. We are looking for a Retention Specialist to provide accurate, clear, and concise info to our customers, resulting in better expectations and understanding of the work, leading to higher customer satisfaction and retention. Your #1 job will be to...
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Retention Specialist
hace 2 semanas
Monterrey, México Dealership Performance 360 S. De R.L De C.V A tiempo completoDealership Performance 360 CRM is growing fast! With growth comes the need for superior leadership and vision. We are looking for a Retention Specialist to provide accurate, clear, and concise info to our customers, resulting in better expectations and understanding of the work, leading to higher customer satisfaction and retention. Your #1 job will be to...
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Retention Specialist
hace 2 semanas
Monterrey, México Dealership Performance 360 S. De R.L De C.V A tiempo completoDealership Performance 360 CRM is growing fast! With growth comes the need for superior leadership and vision. We are looking for a Retention Specialist to provide accurate, clear, and concise info to our customers, resulting in better expectations and understanding of the work, leading to higher customer satisfaction and retention. Your #1 job will be to...
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Remote Client Experience
hace 3 semanas
Monterrey, México Olly Olly A tiempo completoA dynamic marketing agency in Monterrey, Mexico is looking for a Client Experience Specialist to enhance client retention efforts. This remote position involves answering escalation calls and providing excellent customer support while also identifying process improvement opportunities. Candidates should have over 2 years of sales experience and must be...
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Sales and Retention Agent
hace 3 semanas
Monterrey, México Hexaware Technologies A tiempo completoMonterrey, N.L. site**Sales and Retentions Specialist****Join us!! We start on February 24th/2025!!**We are looking for top sellers that have the facility to sell or retain our customers. Our Cyber security Campaign offers extra money for sales or a retention that is made. If your goal is Money, then we are looking for you.Convert your experience into...
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Sales and Retention Specialist
hace 2 días
Monterrey, México Hexaware Technologies A tiempo completoNew Year, New Opportunities! Ready to kickstart your career in 2025? Training Group starting on **January 9th, 2025**. Join Hexaware and be part of the team. We’re looking for enthusiastic people to join as Retention and Sales Executive Engage with customers who reach out to cancel their annual Antivirus Plan. Provide tailored solutions to retain their...
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Digital Retention Marketing Specialist
hace 1 semana
Monterrey, México Rocket.la A tiempo completoUna empresa de marketing digital está buscando un profesional para el puesto de Digital Retention Marketing en Monterrey, Nuevo León. El candidato ideal tendrá experiencia en campañas de marketing digital, comprenderá las necesidades del cliente y podrá diseñar contenido que maximize el uso de productos financieros. Ofrecemos un ambiente innovador y...
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Driver Resources
hace 2 semanas
Monterrey, México Pam Transport A tiempo completoAbout Us PAM Transport was founded in Tontitown, Arkansas, in 1972 as a 5-truck operation. In over 40 years of business, we have grown into an international company with over 2,000 trucks and 6,000 trailers. Our goal is to provide exceptional service to our customers, and we believe it starts with exceptional employees who are passionate about their work....
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Onboarding Specialist
hace 4 días
Monterrey, México ScaleUp A tiempo completoHi there! We are Scale Up and our client is looking for **an Onboarding Specialist!** Note to Applicants: - ** Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. About the Company Our client is an innovative startup that automates personalized outreach and streamlines inbox...
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Underwriting and Renewal Specialist
hace 2 semanas
Monterrey, México Vision Realty & Management A tiempo completoAre you passionate about mortgages and underwriting? Do you thrive in a fast-paced, dynamic work environment? Vision Realty & Management is seeking a **full-time Underwriting and Renewal Specialist** to join our team. Our Underwriting and Renewal Specialist earns a **competitive wage** and enjoys **great benefits** such as: - Healthcare - Paid time off...
