Retail Account Operations Manager
hace 1 semana
**_ Responsibilities: _**- Channel Data & Incentives Management: monitors channel data and incentives, ensures governance with channel partners, attends governance calls, and handles escalations to correct deviations.- Partner Portal Knowledge: requires familiarity with Partner Portal capabilities and tools, ensuring accurate documentation and translations, and addressing any issues with process documentation.- Partner Profiling: acts as a point of contact for partner data clarification, engaging with partners and sales representatives for onboarding and validating information.- Contract and Compliance Support: must be knowledgeable about partner contract obligations, compliance, and audit requirements, supporting both HP and partners in these areas.- Supply Chain and Credit Management: monitoring supply chain performance, mediating escalations, and supporting credit and collection activities with channel partners.- Training and Communication: facilitates training on operational processes and tools, releases communications to channel partners, and offers consultancy on operational changes.- Project Management and Governance: project management, consulting with HP Centers of Excellence, and participating in governance activities to improve key performance indicators with channel partners.**_ Education and Experience Required: _**- First-level university degree or equivalent experience; may have advanced university degree.- Typically 4-6 years of related experience, preferably in supply chain, customer service, procurement or financial management.- Typically 1-2 years of experience supporting large accounts.**_ Knowledge and Skills: _**- Excellent communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.- Developing consulting, negotiation and influence skills.- Solid understanding of core HP businesses and the revenue cycle.- Superior research and analytical skills.- Good knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint.- Demonstrated project management skills such as planning, execution and implementation.- Proven ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements.- Proven ability to establish and maintain good relationships with external customers/partners on peer level and one level above- Basic financial and business acumen.- Ability to identify and implement customer-specific process improvements.
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Retail Account Operations Manager
hace 1 semana
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Tlaquepaque, México Nòhau Capital Humano A tiempo completoKey Account Manager Mexico Qualifications: Are you the new Key Account Manager Mexico at Farm Frites, with experience in a similar role and eager to work for a fast‑growing international family‑owned company in the agri‑food sector? Then keep reading! Farm Frites is a major international player in the foodservice sector. The company serves foodservice...
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Tlaquepaque, México Nohau Capital Humano A tiempo completoIntégrate y se parte del desarrollo de una empresa en crecimiento enfocada a brindar soporte técnico en tecnologías de la información y telecomunicaciones. ¡Suma tu talento como Account Manager!Somos un grupo de profesionistas con experiência en el ámbito de las Tecnologías de la Información y Comunicaciones con el compromiso principal de...
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