Banamex Analista de Soporte a Calidad
hace 2 días
**Discover your future at Citi**:Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.**Job Overview**:**Responsibilities**:- Keeps abreast of best practices in Quality Assurance.- Provides input with regards to all training and development needs for assigned personnel.- Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc.- Direct impact by ensuring the quality of tasks provided by self and others on team.- Exchanges ideas and information in a concise and logical manner with tact and sensitivity to audience diversity. May act as backup for manager.**Qualifications**:- Solid skills in Microsoft Office suite (e.g. Word, Excel, Outlook)- Experience as a Customer Solutions Officer is preferred; possesses Product, Process and Policy Mastery- Previous experience as a Process Control Officer (Intermediate Level) and/or has had similar Banking/Audit experience**Education**:- Bachelor’s/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**Requisitos**Indispensable manejo Excel y access, (formulas, tablas dinámicas, macros, ligado de archivos en Access, cruces de bases de datos)**Job Family Group**:Operations - Core- **Job Family**:Operations Quality- **Time Type**:Full time- **Most Relevant Skills**Please see the requirements listed above.- **Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._
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Analista De Calidad
hace 3 semanas
Metepec, México Asertividad En Gestion De Personal A tiempo completo**Importante empresa solicita**:ANALISTA DE CALIDAD**ESCOLARIDAD**:**Educación mínima**: Pasante de licenciatura en administración.**Educación deseable**: Licenciaturas culminadas en administración de empresas y licenciaturas a fines.EXPERIENCIA**Mínima en años**: 6 meses a 1 año.**Áreas deseables**:- Calidad- Mejora- Procesos- Sistemas de gestión...
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Banamex Analista de soporte a Calidad
hace 5 días
Metepec, México Citi A tiempo completoThe Quality Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of...
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Banamex Analista de soporte a Calidad
hace 2 días
Metepec, México Citi A tiempo completoDiscover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewThe Quality Analyst 1 is a trainee professional role. Requires a...
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Banamex Analista de Soporte a Calidad
hace 4 días
Metepec, México Citigroup A tiempo completo**Discover your future at Citi**: Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. **Job Overview**: **Responsibilities**: - Keeps abreast of best...
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Banamex: Analista de Calidad
hace 18 horas
Metepec, México Citi A tiempo completo**Responsibilities**:- Keeps abreast of best practices in Quality Assurance.- Provides input with regards to all training and development needs for assigned personnel.- Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc.- Direct impact by ensuring the quality of tasks provided by self and others on...
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Banamex: Analista de Calidad
hace 18 horas
Metepec, México Citi A tiempo completo**Responsibilities**: - Keeps abreast of best practices in Quality Assurance. - Provides input with regards to all training and development needs for assigned personnel. - Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc. - Direct impact by ensuring the quality of tasks provided by self and...
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Analista De Calidad- Call Center
hace 3 semanas
Metepec, México Tm- Asistencia A tiempo completoEn Telasist estamos buscando:**-Analista de Calidad para call center****Actividades**:- Monitoreo de Llamadas- Realizar revisiones periódicas del desempeño de los agentes.- Documentar los procedimientos y estándares de calidad.- Colaborar con el equipo de capacitación para desarrollar programas de formación.- Crear informes de calidad para medición de...
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Analista de Calidad
hace 7 días
Metepec, México Citi A tiempo completoEl analista de calidad 1 es un puesto profesional en capacitación. Requiere amplio conocimiento del rango de procesos, procedimientos y sistemas que se utilizan en las tareas asignadas y una comprensión básica de los conceptos y principios subyacentes en los cuales se basa el trabajo. Debe tener una buena comprensión del modo en que el equipo interactúa...
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Banamex: Analista de Calidad y Datos
hace 4 días
Metepec, México Citi A tiempo completoThe Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...
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Analista de Calidad
hace 7 días
Metepec, México Citi A tiempo completoEl analista de calidad 1 es un puesto profesional en capacitación. Requiere amplio conocimiento del rango de procesos, procedimientos y sistemas que se utilizan en las tareas asignadas y una comprensión básica de los conceptos y principios subyacentes en los cuales se basa el trabajo. Debe tener una buena comprensión del modo en que el equipo interactúa...
