Empleos de bpo en Monterrey

About the Job We are seeking an experienced BPO Trainer to support inbound operations. This role requires a strong background in training within a BPO environment, with solid understanding of inbound accounts and learning methodologies. The ideal candidate is hands-on, operationally aware, and able to deliver effective training aligned with business...

Description The Lead ensures that all processes are executed in a timely and efficient manner through effective team supervision. The primary purpose of this role is to drive account resolution and ensure accurate reconciliation of outstanding patient balances. Key Responsibilities: • Led and supervised Revenue Cycle teams, ensuring performance aligned...

Outsourcing Specialist Qualifications - Bachelor’s degree in Business Administration, Operations, Information Technology, Engineering, or a related field. - Experience in outsourcing, managed services, vendor management, operations, or business process improvement. - Strong understanding of KPIs, SLAs, and service delivery management. - Excellent...

Michael Page International México Reclutamiento Especializado S.A. de C.V. busca un líder de marketing para diseñar y ejecutar la estrategia Go-To-Market enfocada en clientes estadounidenses en el sector BPO/Nearshore.El candidato transformará iniciativas existentes en una plataforma escalable de demanda y gestionará campañas multicanal para generar...

CXCENTRODECONTACTO is seeking an Operations Manager in Monterrey to lead day-to-day operations within a fast-paced BPO/customer service environment. You will coach supervisors, drive performance and implement process improvements to ensure high-quality client and customer experiences.The role focuses on monitoring KPIs, developing teams, and collaborating...

1840 & Company is seeking an experienced BPO Trainer to support inbound operations in Monterrey, Mexico. The role focuses on hands-on training delivery for inbound customer support agents, onboarding, and ongoing development within a fast-paced BPO setting.Qualified candidates have 3+ years in training, strong BPO experience, and excellent communication and...

A leading technology services company in Monterrey is seeking a Platform Specialist to ensure the deployment of their Global Business Platform. The ideal candidate has a Bachelor's degree in Accounting and several years of experience in Finance/Accounting in an SSC/BPO environment. This full-time role involves stakeholder management and process improvement,...

Resolv Global is seeking experienced Trainers for a fully remote healthcare BPO operation supporting a US-based program. The role focuses on engaging learners and delivering clear, effective training to customer experience representatives.Ideal candidates are comfortable with technology, virtual delivery, and communicating complex information in English and...

Operations Manager – Monterrey Location: Monterrey, Nuevo León – Onsite️ Schedule: Monday to Friday Hours: Schedule to be confirmed; typically 8:00 AM–5:00 PM Work arrangement: OnsiteAbout the RoleWe’re looking for an Operations Manager to join our team in Monterrey and help lead day-to-day operations in a fast-paced BPO/customer service...

Amalga in Monterrey is seeking a full-time Talent Acquisition Specialist for high-volume recruitment. This on-site role focuses on international clients across IT, BPO, legal, finance, sales, and operations.You will manage sourcing, screening, interview coordination, candidate follow-up, and hiring process support. The ideal candidate will have a Bachelor's...

ContactPoint360 in Monterrey, Mexico seeks a dedicated customer service agent to handle inbound/outbound inquiries about service, warranties, parts, and watch information. You will provide technical support, estimate repair/part costs, and update orders in the ERP system, ensuring timely resolution and customer satisfaction.Join a fast-growing BPO with a...

We are looking for experienced Team Leads to join a growing, fully remote healthcare customer experience operation supporting a US-based program. This is an opportunity for a hands-on leader who understands the BPO environment, knows how to support and motivate a team, and can maintain high standards across customer experience, productivity, quality, and...

Marketing Manager BPO & Nearshore Outsourcing Sobre nuestro cliente Our client is a rapidly growing BPO and Nearshore Outsourcing company that helps U.S.-based organizations scale by building dedicated bilingual teams in Mexico. The company provides customer support, sales, back-office operations, and specialized outsourcing solutions while managing both...

We are looking for experienced Trainers to join a growing, fully remote healthcare BPO operation supporting a US-based program. This role is ideal for experienced professionals who understand that great training is about more than simply presenting information. We're looking for trainers who can engage learners, explain processes clearly, identify knowledge...

We are looking for experienced Bilingual Collections Specialists in Colombia and Mexico to join our growing team. This role is ideal for a collections professional who is confident handling difficult conversations, negotiating payment arrangements, and working toward measurable performance goals while maintaining a professional and compliant customer...

Amalga is looking for a full-time Talent Acquisition Specialist to join our growing team in Monterrey. This is a full on-site role focused on high-volume recruitment for international clients across industries such as IT, BPO, Legal, Finance, Sales, and Operations. This person will manage the recruitment cycle from sourcing and screening to interview...

We are looking for experienced Trainers to join a growing, fully remote healthcare BPO operation supporting a US-based program. This role is ideal for experienced professionals who understand that great training is about more than simply presenting information. We're looking for trainers who can engage learners, explain processes clearly, identify knowledge...

We are seeking an experienced Bilingual Recruiter to join our growing talent acquisition team. This is a fully remote opportunity for a recruitment professional who is passionate about connecting great talent with great opportunities. The ideal candidate has strong experience recruiting within Mexico, previous BPO recruitment experience, excellent...

We are looking for experienced Team Leads to join a growing, fully remote healthcare customer experience operation supporting a US-based program.This is an opportunity for a hands-on leader who understands the BPO environment, knows how to support and motivate a team, and can maintain high standards across customer experience, productivity, quality, and...

¡Estamos buscando: Arquitecto de Soluciones (Solution Architect)! En Xpertal (Global Services de FEMSA), nos encontramos en la búsqueda de un líder técnico con visión estratégica para integrarse a nuestro equipo de Tecnología Propósito del Puesto Serás el habilitador clave de la transformación y evolución tecnológica de la organización. Tu...