Empleos de bpo en Leon

About the Job We are seeking an experienced BPO Trainer to support inbound operations. This role requires a strong background in training within a BPO environment, with solid understanding of inbound accounts and learning methodologies. The ideal candidate is hands-on, operationally aware, and able to deliver effective training aligned with business...

Michael Page International México Reclutamiento Especializado S.A. de C.V. busca un líder de marketing para diseñar y ejecutar la estrategia Go-To-Market enfocada en clientes estadounidenses en el sector BPO/Nearshore.El candidato transformará iniciativas existentes en una plataforma escalable de demanda y gestionará campañas multicanal para generar...

CXCENTRODECONTACTO is seeking an Operations Manager in Monterrey to lead day-to-day operations within a fast-paced BPO/customer service environment. You will coach supervisors, drive performance and implement process improvements to ensure high-quality client and customer experiences.The role focuses on monitoring KPIs, developing teams, and collaborating...

1840 & Company is seeking an experienced BPO Trainer to support inbound operations in Monterrey, Mexico. The role focuses on hands-on training delivery for inbound customer support agents, onboarding, and ongoing development within a fast-paced BPO setting.Qualified candidates have 3+ years in training, strong BPO experience, and excellent communication and...

Select how often (in days) to receive an alert: Create AlertAcuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market...

Dimsa Bpo S De D.L. De C.V. busca profesionales para brindar soporte administrativo y operativo a las áreas de la empresa, garantizando el control de documentación y el seguimiento de procesos internos.Se requiere Bachillerato o equivalente, experiencia de al menos 1 año y manejo de Microsoft Office (Excel/Word). Serán valoradas habilidades de...

Resolv Global is seeking experienced Trainers for a fully remote healthcare BPO operation supporting a US-based program. The role focuses on engaging learners and delivering clear, effective training to customer experience representatives.Ideal candidates are comfortable with technology, virtual delivery, and communicating complex information in English and...

Operations Manager – Monterrey Location: Monterrey, Nuevo León – Onsite️ Schedule: Monday to Friday Hours: Schedule to be confirmed; typically 8:00 AM–5:00 PM Work arrangement: OnsiteAbout the RoleWe’re looking for an Operations Manager to join our team in Monterrey and help lead day-to-day operations in a fast-paced BPO/customer service...

Amalga in Monterrey is seeking a full-time Talent Acquisition Specialist for high-volume recruitment. This on-site role focuses on international clients across IT, BPO, legal, finance, sales, and operations.You will manage sourcing, screening, interview coordination, candidate follow-up, and hiring process support. The ideal candidate will have a Bachelor's...

ContactPoint360 in Monterrey, Mexico seeks a dedicated customer service agent to handle inbound/outbound inquiries about service, warranties, parts, and watch information. You will provide technical support, estimate repair/part costs, and update orders in the ERP system, ensuring timely resolution and customer satisfaction.Join a fast-growing BPO with a...

Marketing Manager BPO & Nearshore Outsourcing Sobre nuestro cliente Our client is a rapidly growing BPO and Nearshore Outsourcing company that helps U.S.-based organizations scale by building dedicated bilingual teams in Mexico. The company provides customer support, sales, back-office operations, and specialized outsourcing solutions while managing both...

Amalga is looking for a full-time Talent Acquisition Specialist to join our growing team in Monterrey. This is a full on-site role focused on high-volume recruitment for international clients across industries such as IT, BPO, Legal, Finance, Sales, and Operations. This person will manage the recruitment cycle from sourcing and screening to interview...

¡Estamos buscando: Arquitecto de Soluciones (Solution Architect)! En Xpertal (Global Services de FEMSA), nos encontramos en la búsqueda de un líder técnico con visión estratégica para integrarse a nuestro equipo de Tecnología Propósito del Puesto Serás el habilitador clave de la transformación y evolución tecnológica de la organización. Tu...

Descripción de puesto Liderar la estrategia y operación nacional de toma de pedido, asegurando una experiencia ágil, confiable y consistente para clientes y equipos comerciales. Gestionar el modelo de servicio tercerizado y remoto, impulsando la productividad, la calidad, la adopción digital y la evolución tecnológica de la operación mediante...

Seleccione la frecuencia (en días) para recibir una alerta: Descripción de puesto Liderar la estrategia y operación nacional de toma de pedido, asegurando una experiencia ágil, confiable y consistente para clientes y equipos comerciales. Gestionar el modelo de servicio tercerizado y remoto, impulsando la productividad, la calidad, la adopción digital y...

This role replaces program by program training rebuilds with reusable operational frameworks including curricula, job aids, assessments, and coaching standards. Operating across multiple client programs, the Sr. Trainer owns end to end training design, delivery, certification, and ongoing coaching. The role integrates quality assurance by evaluating agent...

POSITION OVERVIEWMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

Description The Collections Manager is responsible for overseeing and directing the daily operations of the collection's unit within Segoso Caribbean. This role leads a team of collectors engaged in recovering delinquent accounts on behalf of external client portfolios, ensuring compliance with applicable regulations, achievement of client-defined recovery...

Assist customers’ requests for service, parts and technical watch information via inbound and outbound phone, email, and chat.ESSENTIAL DUTIES AND RESPONSIBILITIES:Include the following. Other duties may be assigned.Answers inbound inquiries via telephone, emails, and chat regarding service and warranty procedures, parts, and technical watch...

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in...