Empleos de bpo en Tijuana

About the Job We are seeking an experienced BPO Trainer to support inbound operations. This role requires a strong background in training within a BPO environment, with solid understanding of inbound accounts and learning methodologies. The ideal candidate is hands-on, operationally aware, and able to deliver effective training aligned with business...

Outsourcing Specialist Qualifications - Bachelor’s degree in Business Administration, Operations, Information Technology, Engineering, or a related field. - Experience in outsourcing, managed services, vendor management, operations, or business process improvement. - Strong understanding of KPIs, SLAs, and service delivery management. - Excellent...

1840 & Company is seeking an experienced BPO Trainer to support inbound operations in Tijuana. You will deliver classroom and virtual training for inbound customer support agents, onboarding new hires, and ongoing development to ensure readiness for inbound accounts.Ideal candidates have 3+ years of training experience within a BPO, strong communication and...

Redial BPO in Mexico is seeking a Senior Operations Manager to lead multi-client BPO call center operations, ensure KPI achievement, and drive continuous improvement. The role oversees daily operations, manages senior teams, and aligns with the company's Winning as One culture.The ideal candidate brings 5+ years in BPO leadership, strong English and Spanish,...

Redial BPO está buscando un asistente de mantenimiento proactivo para supervisar el mantenimiento, la seguridad y la eficiencia de nuestro entorno de trabajo en Tijuana.La función implica reparaciones básicas, gestión de proveedores y cumplimiento de normas de salud y seguridad, además de apoyar con el traslado de clientes entre México y Estados...

Redial BPO is seeking an IT Help Desk Tier 1 (Junior) in Zona Rio, Tijuana (On site) to support internal users and assist with IT systems maintenance. Responsibilities include troubleshooting, OS installation, and 365 support, with opportunities to grow in a dynamic team. The role requires a Bachelor's in IT/CS (or in progress) and at least 1 year of IT...

Redial BPO seeks a proactive facilities assistant/driver to oversee maintenance, safety, and the smooth operation of our work environment. The role includes basic repairs, vendor coordination, and ensuring workplace security while transporting clients in Mexico and the USA. The position requires Spanish fluency, English at least at B2 level, a valid...

We are looking for a talented Senior Operations Manager! Job Title: Senior Operations Manager – BPO Call Center Location: Torre Cosmopolitan, 22010, Zona Urbana Río Tijuana, B.C. Department: Operations Role Purpose The Senior Operations Manager is responsible for the overall leadership, performance, and profitability of one large client account or...

Título del puesto: Asistente de mantenimiento. Ubicación: Blvrd Gral Rodolfo Sánchez Taboada 9551, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C. Resumen del puesto: Redial BPO está buscando un asistente de mantenimiento proactivo y con mucha iniciativa para supervisar el mantenimiento, la seguridad y la eficiencia de nuestro entorno de trabajo. Este...

We are looking for experienced Trainers to join a growing, fully remote healthcare BPO operation supporting a US-based program. This role is ideal for experienced professionals who understand that great training is about more than simply presenting information. We're looking for trainers who can engage learners, explain processes clearly, identify knowledge...

We are looking for experienced Bilingual Collections Specialists in Colombia and Mexico to join our growing team. This role is ideal for a collections professional who is confident handling difficult conversations, negotiating payment arrangements, and working toward measurable performance goals while maintaining a professional and compliant customer...

We are looking for experienced Bilingual Collections Specialists in Colombia and Mexico to join our growing team. This role is ideal for a collections professional who is confident handling difficult conversations, negotiating payment arrangements, and working toward measurable performance goals while maintaining a professional and compliant customer...

We are looking for experienced Team Leads to join a growing, fully remote healthcare customer experience operation supporting a US-based program.This is an opportunity for a hands-on leader who understands the BPO environment, knows how to support and motivate a team, and can maintain high standards across customer experience, productivity, quality, and...

Join to apply for the IT Support Specialist role at TaskUs1 day ago Be among the first 25 applicantsJoin to apply for the IT Support Specialist role at TaskUsDirect message the job poster from TaskUsGlobal Corporate Talent Acquisition | Bilingual Recruiter | High Volume Recruitment for TaskUsAbout TaskUs: TaskUs is a provider of outsourced digital services...

IT Help Desk Tier 1 (Junior) Location: Zona Rio, Tijuana, Baja California (On site) Address: Blvrd Gral Rodolfo Sánchez Taboada 9551, Zona Urbana Rio, 22010 Tijuana, B.C. Job Summary We are seeking a motivated IT Help Desk Tier 1 (Junior) professional to provide technical support to internal users and assist with maintenance of IT systems, hardware, and...

We are looking for a talented facilities assistant/driver! Job Title: Facilities assistant/Driver. Location: Blvrd Gral Rodolfo Sánchez Taboada 9551, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C. Job Summary: Redial BPO is seeking a proactive and hands-on facilities assistant to oversee the maintenance, safety, and efficiency of our work environment....

We are looking for experienced Trainers to join a growing, fully remote healthcare BPO operation supporting a US-based program.This role is ideal for experienced professionals who understand that great training is about more than simply presenting information. We're looking for trainers who can engage learners, explain processes clearly, identify knowledge...

About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...

Quality and Assurance Analyst (QA) – Call Center Location: Zona Rio, Tijuana (On-site) Employment Type: Full-time About the Role We are seeking a Quality Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. This role is ideal for a detail-oriented and analytical...

Redial BPO is seeking a Training Instructor to equip new hires and staff with the knowledge and skills for peak job performance. You will design and deliver engaging training sessions, foster an inclusive learning environment, and adapt materials to evolving campaign requirements.Responsibilities include delivering trainings and refreshers, supervising...