Empleos de bpo en Tijuana

Outsourcing SpecialistQualificationsBachelor’s degree in Business Administration, Operations, Information Technology, Engineering, or a related field.Experience in outsourcing, managed services, vendor management, operations, or business process improvement.Strong understanding of KPIs, SLAs, and service delivery management.Excellent analytical,...

Redial BPO in Tijuana seeks a Call Center Agent to be the first point of contact for customers, handling inquiries and delivering solutions. You will communicate via phone, email, and chat, while maintaining records and collaborating with teammates to ensure satisfaction.The role requires at least a high school diploma, good English skills, and strong...

Redial BPO in Mexico is seeking a Quality and Assurance Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. The role is ideal for a detail-oriented professional with experience in a BPO or contact center environment.Responsibilities include monitoring customer interactions...

Join our Customer Service team at Redial BPO Job Title: Customer Service Agent/Loan Processing Location: Tijuana, Baja California, Mexico Job Summary: As a Customer Service Agent at Redial BPO, you'll be the first point of contact for customers, handling inquiries, providing solutions, and ensuring customer satisfaction. You'll communicate via phone, email,...

Quality and Assurance Analyst (QA) – Call Center Location: Zona Rio, Tijuana (On-site) Employment Type: Full-time About the Role We are seeking a Quality Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. This role is ideal for a detail-oriented and analytical...

We are looking for a talented Training Instructor! Work site: Zona Centro. Schedule: 7-4 pm, Monday to Friday. As a Trainer at Redial BPO, your primary goal is to equip new hires and existing staff with the knowledge and skills for peak job performance. You'll design and deliver engaging training sessions, foster an inclusive learning environment, and adapt...

Redial BPO in Tijuana, Mexico, is seeking a Customer Service Agent/Loan Processing to be the first point of contact for customers, handling inquiries, providing solutions, and ensuring satisfaction via phone, email, and chat. The role requires a high school diploma, strong English, good computer skills, and the ability to multitask. You will document...

Redial BPO seeks a proactive facilities assistant/driver to oversee maintenance, safety, and the smooth operation of our work environment. The role includes basic repairs, vendor coordination, and ensuring workplace security while transporting clients in Mexico and the USA.The position requires Spanish fluency, English at least at B2 level, a valid...

We are looking for a talented Training Instructor! 📍 Work site: Zona Centro. ⏰ Schedule: 7-4 pm, Monday to Friday. As a Trainer at Redial BPO, your primary goal is to equip new hires and existing staff with the necessary knowledge and skills for peak job performance. You'll design and deliver engaging training sessions, foster an inclusive learning...

We are looking for a talented facilities assistant! Job Title: Facilities assistant/Driver. Location: Blvrd Gral Rodolfo Sánchez Taboada 9551, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C. Job Summary: Redial BPO is seeking a proactive and hands-on facilities assistant to oversee the maintenance, safety, and efficiency of our work environment. This role is...

Redial BPO is seeking a Training Instructor to equip new hires and staff with the knowledge and skills for peak job performance. You will design and deliver engaging training sessions, foster an inclusive learning environment, and adapt materials to evolving campaign requirements.Responsibilities include delivering trainings and refreshers, supervising...

Customer Service Team Lead – Call Center Location: On-site. Address: Blvrd Gral Rodolfo Sánchez Taboada 9551, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C. Position Objective The Team Lead is responsible for overseeing a team of customer service and loan processing agents handling inquiries, application support, and account servicing. This role ensures...

Job Title: Customer Service Agent/Loan Processing Location: Tijuana, Baja California, Mexico Job Summary As a Customer Service Agent at Redial BPO, you’ll be the first point of contact for customers, handling inquiries, providing solutions, and ensuring customer satisfaction. You’ll communicate via phone, email, and chat, maintaining accurate records...

Customer Service Supervisor – Call Center Location: On-site. Address: Blvrd Gral Rodolfo Sánchez Taboada 9551, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C. We are seeking a talented and highly motivated Customer Service Supervisor to join our call center team. This role is responsible for leading a group of phone agents handling customer service and loan...

Title: Compliance Assistant Department: IT Location: Blvrd Gral Rodolfo Sánchez Taboada 9551, Zona Urbana Rio, 22010 Tijuana, B.C. Work type: Onsite Position Summary: We are seeking a highly motivated and detail-oriented IT Compliance Assistant to join our growing team. The IT Compliance Assistant will be responsible for ensuring that our information...

Descripción de la empresa En Doctoralia, nuestra misión es humanizar la experiencia de la salud a través de la tecnología. Como la plataforma líder en el mercado mexicano y referente global en soluciones SaaS para el sector médico, conectamos a millones de pacientes con especialistas, transformando la práctica clínica en una experiencia digital...

The ideal candidate for this position is a resource closed to operations (Mexico level) ensuring a proper management of Digital transformation and solutions support. Lead the Digital Transformation strategy across all sites , ensuring continuous process improvement, operational efficiency, and adoption of digital tools aligned with the company global...

About TaskUs TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to...

Osmind is a technology, services, and data company focused exclusively on psychiatry. We serve 800+ independent psychiatry practices across 49 states with a purpose-built EHR, software solutions, and managed services. We're a San Francisco–based Series B Public Benefit Corporation backed by DFJ Growth, Future Ventures, General Catalyst, and Y...