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The Kraft Heinz Company in Mexico City seeks a Customer Care & Technical Services Sr Angent to monitor customer portals, log and track complaints, and provide timely technical and compliance documentation for products approved for sale in Foodservice.The role partners with Quality, Regulatory, R&D, Sales, Plants, and Procurement to ensure accurate product...

Kohler Co. in Juárez, Mexico, is seeking an HR Contact Center Associate to provide Tier 1 Hire-to-Retire support across multi-channel requests using ServiceNow and myHR. The role emphasizes accurate case documentation, data privacy, and a customer-focused approach within a hybrid work setup.The ideal candidate will have 2–4 years in a contact center or HR...

AgileEngine, LLC in Monterrey, Mexico is seeking a Senior Contact Center Engineer to configure, support, and optimize a cloud telephony platform and its CRM integrations in a healthcare environment. You will own call routing, IVR flows, and CTI integrations, work with Salesforce, and provide production support while coordinating with vendors.4+ years of...

Accenture is seeking a Consulting professional for the Strategy & Consulting - Global Network. You will drive transformation across marketing, commerce/sales and services, focusing on cloud contact center initiatives and digital roadmaps.You will engage in design and implementation of AI chatbots, leverage analytics tools, and work with global teams to...

Join Our Global Consulting Network and Expand Your Horizons! Are you ready to take your career to new heights? At Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and...

Join Our Global Consulting Network and Expand Your Horizons! Are you ready to take your career to new heights? At Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and...

SpotOn is seeking a Manager, Workforce Management to lead a team of analysts and associate managers across multiple countries. You will drive forecast accuracy, staffing optimization, and scheduling efficiency while collaborating with Implementation, Product, and Operations to deliver high-quality results.The role requires advanced leadership, strategic...

AgileEngine is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment. You will design IVR flows, manage call routing and agent skills, and ensure integration with CRM systems across a production environment. You will work with platforms such as NICE CXone,...

AgileEngine is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment. You will design IVR flows, manage call routing and agent skills, and ensure integration with CRM systems across a production environment. You will work with platforms such as NICE CXone,...

Asesor de Primer Contacto¡Te estamos buscando para formar parte de nuestro equipo!¿Tienes experiencia en atención al cliente y manejo de efectivo? ¡Tenemos una oportunidad para ti! como Asesor de primer contacto.ActividadesRecibir y orientar a los pacientes en el área de recepción.Brindar información y cotizaciones sobre los estudios...

Asesor de Primer Contacto¡Te estamos buscando para formar parte de nuestro equipo!¿Tienes experiencia en atención al cliente y manejo de efectivo? ¡Tenemos una oportunidad para ti! como Asesor de primer contacto.ActividadesRecibir y orientar a los pacientes en el área de recepción.Brindar información y cotizaciones sobre los estudios...

About Us Thinkin is a Roiback company, part of HBX Group, one of the world’s leading B2B travel technology ecosystems. We combine technology, data, and expertise to deliver innovative solutions that help travel businesses succeed. Job Summary We are seeking a customer-focused and sales-driven Contact Center Agent to join our hospitality team. In this role,...

Clínica Digital busca Médico de primer contacto para su unidad en Zuazua. Ofrecemos salario garantizado por honorarios de 20,000 MXN netos mensuales y bono de productividad de hasta 3,700 MXN mensuales, con 2 días personales pagados y consultorio equipado.El candidato debe contar con título y cédula profesional en Medicina y al menos 1 año de...

**Grupo AUTOCOM** es una de las empresas lideres en el sector automotriz.Si estás en búsqueda de un empleo dinámico, innovador y en un giro atractivo, esta oportunidad es para ti:**¡Queremos conocerte!****Ejecutivo de Atención a clientes (Call Center)**- Sí cumples con los siguientes requisitos:_- Experiência en atención a clientes via telefónica...

**Grupo AUTOCOM** es una de las empresas lideres en el sector automotriz, hemos participado en las certificaciones de Employer for Yoth y Empresas más Éticas para laborar.Si estás en búsqueda de un empleo dinámico, innovador y en un giro atractivo, esta oportunidad es para ti:**¡Queremos conocerte!****Ejecutivo de Atención a clientes (Call Center)**-...

**_¡Forma parte de nuestro equipo y lidera operaciones de alto impacto!_**Principales responsabilidades:- Supervisar y asegurar el cumplimiento de indicadores operativos y de desempeño (SLA, CSAT, NPS, productividad, rotación, entre otros).- Coordinar equipos multidisciplinarios garantizando la continuidad y eficiencia de la operación.- Diseñar e...

Accenture PLC is seeking a senior-level consultant/manager to join the Strategy & Consulting - Global Network in Mexico City or Monterrey. You will lead cloud contact center initiatives, design AI chatbot solutions, and drive digital roadmaps to transform customer care and operations.Role requires advanced English, travel flexibility, and 5–10+ years of...

Accenture’s Strategy & Consulting - Global Network is seeking a Consultant/Manager-level professional to drive cloud contact center projects across marketing, commerce, and services. You will contribute to Living Marketing, Connected Commerce and Next-Generation Customer Care initiatives, delivering transformation that reduces costs, boosts revenue, and...

Join Our Global Consulting Network and Expand Your Horizons! Are you ready to take your career to new heights? At Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and...

Job Description We are seeking a Marketing and Client Communications Specialist who will play a key role in executing digital media strategies and managing client communications for our China-based and international publishing clients. The ideal candidate will bring expertise in China’s unique digital ecosystem, bilingual communication skills, and...