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Job Description We are seeking a Marketing and Client Communications Specialist who will play a key role in executing digital media strategies and managing client communications for our China-based and international publishing clients. The ideal candidate will bring expertise in China’s unique digital ecosystem, bilingual communication skills, and...

Accenture México invites seasoned professionals to join its Strategy & Consulting – Global Network in Mexico City or Monterrey. You will design and deliver cloud contact center transformations, leveraging Google Cloud Platform and AI chatbot/virtual assistant capabilities.The role emphasizes shaping a future contact center roadmap, guiding...

Salud Digna busca un Asesor de Primer Contacto para su equipo en Puebla, México. El/la candidato/a recibirá y orientará a pacientes, informará sobre estudios y cotizaciones, y gestionará el cobro de servicios con manejo de efectivo en una atención amable y eficiente.Se requiere preparatoria terminada y experiencia previa en caja. Beneficios de ley y...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.WHY JOIN USIf you're looking for a place to grow, make an...

Gayosso busca Gerente comercial Canal WEB, sector Previsión Objetivo del puesto Liderar, desarrollar y potenciar al equipo comercial del canal WEB, asegurando una gestión efectiva de Leads, seguimiento puntual del funnel y cumplimiento de objetivos de venta. Será responsable de impulsar la productividad, contactabilidad y conversión mediante análisis de...

Gerente de Procesos, riesgos y control Contact Center Country: Mexico ES EL MOMENTO Santander (www.santander.com) está evolucionando de ser una marca global de alto impacto a una organización impulsada por la tecnología, y las personas están en el centro de este camino. Juntos, estamos liderando una transformación centrada en el cliente que valora el...

Somos una compañía 100% mexicana, líder en hoteles y parques naturales y de aventura, en donde se combina el respeto por la naturaleza con el amor por México. Brindamos a cada uno de nuestros huéspedes y visitantes momentos únicos en medio de paisajes espectaculares, complementados con experiencias llenas de la riqueza cultural que distingue a nuestro...

Oportunidades profesionales: COORDINADOR CENTRO CONTACTO VESPERTINOEmpresa : Gentera Tipo de empleo : Tiempo completo MexicoDescripción del trabajo - Oportunidades profesionales: COORDINADOR CENTRO CONTACTO VESPERTINOObjetivo: Asegurar el cumplimiento de los niveles de servicio mediante la ejecución de monitoreos de Calidad, la gestión de WFM y la...

A leading consulting firm in San Pedro Garza García is seeking an Associate for its Acceleration Center focusing on customer service excellence. The role involves analyzing customer touchpoints and designing effective journey maps to enhance user experiences. Ideal for entry-level candidates eager to apply a learning mindset and develop consulting skills in...

Accenture México is seeking a senior consultant to drive the design and delivery of cloud contact center strategies for clients in Mexico City or Monterrey.You will lead initiatives around Amazon Connect, AI chatbot/virtual assistant implementations, and a digital roadmap to integrate with cloud platforms, working with global teams.Relocation not covered;...

MacStore, líder en Latinoamérica como Apple Premium Reseller, busca Asesor de Contact Center para brindar atención personalizada a clientes a través de llamadas, chat y correo. El rol identifica necesidades y ofrece soluciones oportunas, buscando ventas y valor para cada cliente.La posición es 100% presencial en Ciudad de México, con contratación...

Join Our Global Consulting Network and Expand Your Horizons! Are you ready to take your career to new heights? At Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and...

Capgemini Mexico seeks a senior leader to head the CAS Contact Center for Farmers Insurance service brands. You will own end-to-end customer service delivery, workforce strategy, quality assurance, and data-driven decision making to meet brand targets.You will collaborate with Farmers CAS leadership, manage a 120+ FTE team, and drive performance using KPIs,...

Kohler Co. is seeking an HR Contact Center Associate in Juarez, Nuevo León, with a hybrid work arrangement. The role is the first point of contact for associates and managers, delivering Tier 1 Hire-to-Retire support through ServiceNow, myHR, and other channels.The candidate should have 2–4 years in a contact center or HR support environment, strong...

Join Our Global Consulting Network and Expand Your Horizons! Are you ready to take your career to new heights? At Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and...

Accenture México invites seasoned professionals to join its Strategy & Consulting – Global Network in Mexico City or Monterrey. You will design and deliver cloud contact center transformations, leveraging Google Cloud Platform and AI chatbot/virtual assistant capabilities.The role emphasizes shaping a future contact center roadmap, guiding...

AgileEngine, LLC. is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment. You will design IVR flows, manage call routing and queues, and deliver CRM integrations via APIs/CTI.Ideal candidates have 4+ years in engineering, experience with at least one cloud...

Wipro is seeking an experienced Genesys Cloud Engineer to design, implement, and optimize contact centre solutions within Genesys Cloud. The role emphasizes architecting inbound and in-queue flows, Data Actions, and data-driven workflows, with governance via Azure DevOps and ITSM via ServiceNow.The candidate will configure queues, skills, wrap up codes,...

Join Our Global Consulting Network and Expand Your Horizons! Are you ready to take your career to new heights? At Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and...

Salud Digna busca un Asesor de Primer Contacto para su equipo en Puebla, México. El/la candidato/a recibirá y orientará a pacientes, informará sobre estudios y cotizaciones, y gestionará el cobro de servicios con manejo de efectivo en una atención amable y eficiente.Se requiere preparatoria terminada y experiencia previa en caja. Beneficios de ley y...