e-contact

AgileEngine is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment. You will design IVR flows, manage call routing and agent skills, and ensure integration with CRM systems across a production environment. You will work with platforms such as NICE CXone,...

Accenture's Strategy & Consulting - Global Network is seeking a Consultant/Manager-level professional to drive cloud contact center projects across marketing, commerce, and services. You will contribute to Living Marketing, Connected Commerce and Next-Generation Customer Care initiatives, delivering transformation that reduces costs, boosts revenue, and...

HBX Group seeks a customer-focused, sales-driven Contact Center Agent for the hospitality team in Cancún. You will handle inbound calls, emails, and digital channels, delivering exceptional service while maximizing hotel reservation sales opportunities.The ideal candidate excels at identifying guest needs, promoting hotel products, and delivering a seamless...

Adecco, líder global en soluciones de talento, busca Reclutadores(as) Masivos de Contact Center para conectar a cientos de personas con oportunidades de empleo en logística, operaciones, retail y más.Tu trabajo tiene impacto directo: cada llamada puede convertirse en el nuevo empleo de alguien. Ofrecemos sueldo competitivo según experiencia, horario de...

AgileEngine, LLC. in Puebla, Mexico is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment. You willwork with cross-functional teams to deliver reliable contact-center capabilities and seamless agent experiences. The role requires deep experience with...

Wipro is seeking an experienced Genesys Cloud Engineer to design, implement, and optimize contact centre solutions within Genesys Cloud. The role emphasizes architecting inbound and in-queue flows, Data Actions, and data-driven workflows, with governance via Azure DevOps and ITSM via ServiceNow.The candidate will configure queues, skills, wrap up codes,...

Accenture's Strategy & Consulting - Global Network is seeking a Consultant/Manager-level professional to drive cloud contact center projects across marketing, commerce, and services. You will contribute to Living Marketing, Connected Commerce and Next-Generation Customer Care initiatives, delivering transformation that reduces costs, boosts revenue, and...

Job Description We are seeking a Marketing and Client Communications Specialist who will play a key role in executing digital media strategies and managing client communications for our China-based and international publishing clients. The ideal candidate will bring expertise in China’s unique digital ecosystem, bilingual communication skills, and...

Accenture PLC is seeking a senior-level consultant/manager to join the Strategy & Consulting - Global Network in Mexico City or Monterrey. You will lead cloud contact center initiatives, design AI chatbot solutions, and drive digital roadmaps to transform customer care and operations.Role requires advanced English, travel flexibility, and 5–10+ years of...

Job Description We are seeking a Marketing and Client Communications Specialist who will play a key role in executing digital media strategies and managing client communications for our China-based and international publishing clients. The ideal candidate will bring expertise in China’s unique digital ecosystem, bilingual communication skills, and...

Accenture is seeking a Strategy & Consulting professional for its Global Network in Mexico City or Monterrey. You will contribute to transforming client contact centers and digital customer care strategies across industries.Based in Mexico, you will work on Cloud Contact Center implementations, AI chatbot initiatives, and strategic roadmaps, with potential...

DATAMARK, Inc. is currently seeking a skilled and passionate Contact Center Trainer for our Interpretation Services department. As a key player in our business process outsourcing solutions, you will be responsible for developing and delivering training programs that equip our Interpretation Services candidates with the necessary skills to provide...

Wipro is seeking an experienced Genesys Cloud Engineer to design, implement, and optimize contact centre solutions within Genesys Cloud. The role emphasizes architecting inbound and in-queue flows, Data Actions, and data-driven workflows, with governance via Azure DevOps and ITSM via ServiceNow.The candidate will configure queues, skills, wrap up codes,...

Objetivo del puesto: Fomentar y cuidar la lealtad del cliente. Atender, controlar y dar seguimiento hasta la solución de quejas y sugerencias de los clientes. Algunas funciones: Atender y dar seguimiento a quejas Realizar las encuestas de salida de los clientes Apoyar en la atención de los clientes de servicio Apoyar en diversas actividades administrativas...

DATAMARK, Inc. is seeking an experienced Contact Center Supervisor to lead our Customer Services team in delivering high-quality service. The role involves overseeing representatives, monitoring metrics, and coaching staff to ensure efficiency.The ideal candidate will have 2+ years in contact center roles, at least 1 year in supervision, and fluency in two...

Accenture PLC is seeking a senior-level consultant/manager to join the Strategy & Consulting - Global Network in Mexico City or Monterrey. You will lead cloud contact center initiatives, design AI chatbot solutions, and drive digital roadmaps to transform customer care and operations.Role requires advanced English, travel flexibility, and 5–10+ years of...

AgileEngine, LLC. in Puebla, Mexico is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment.You willwork with cross-functional teams to deliver reliable contact-center capabilities and seamless agent experiences. The role requires deep experience with cloud...

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at...

About the RoleNuestro cliente, una multinacional líder en el sector de software y servicios de tecnología, está expandiendo su equipo de soporte global y busca incorporar Agentes de Atención al Cliente Bilingües para trabajar de forma totalmente remota. Esta posición ofrece la oportunidad de ser parte de una empresa innovadora y dinámica, brindando...

AgileEngine is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment. You will design IVR flows, manage call routing and agent skills, and ensure integration with CRM systems across a production environment.You will work with platforms such as NICE CXone,...