redial bpo

Redial BPO in Mexico is seeking a Senior Operations Manager to lead multi-client BPO call center operations, ensure KPI achievement, and drive continuous improvement. The role oversees daily operations, manages senior teams, and aligns with the company’s Winning as One culture.The ideal candidate brings 5+ years in BPO leadership, strong English and...

Redial BPO está buscando un asistente de mantenimiento proactivo para supervisar el mantenimiento, la seguridad y la eficiencia de nuestro entorno de trabajo en Tijuana.La función implica reparaciones básicas, gestión de proveedores y cumplimiento de normas de salud y seguridad, además de apoyar con el traslado de clientes entre México y Estados...

Are you passionate about coaching people, driving performance, and helping teams succeed? Join Redial BPO as a Sales Trainer and play a key role in developing our sales professionals through engaging training programs, coaching, and instructional design. About the Role As a Sales Trainer, you will be responsible for onboarding and developing new hires and...

Redial BPO in Mexicali is seeking a Bilingual Customer Service & Collections Agent (English/Spanish) to manage accounts and provide payment solutions. Availability for morning and afternoon shifts is required, with full-time on-site work at our Mexicali location.Responsibilities include contacting customers to secure payments, sending reminders, educating on...

Redial BPO in Mexicali, MX is seeking a Bilingual Loan Support Specialist to assist customers with loan completion and account management. The role blends customer service, documentation guidance, and regulatory compliance to deliver effective financial solutions. The successful candidate will be fluent in English and Spanish, able to multitask across...

Redial BPO seeks a Bilingual Customer Service Representative (English/Spanish) to support loan applications, account inquiries, and payment arrangements from Mexicali. You will interact with customers, document details, and strive for first-call resolution.The ideal candidate is customer-focused, empathetic, and able to work in a fast-paced call center...

Redial BPO is seeking a Collections Operations Supervisor for an on-site role in Mexicali. You will lead a team of collection professionals, optimize dialer campaigns, and drive performance while ensuring compliance and high-quality customer interactions.The role requires 2+ years in collections, 1+ year in supervision, strong coaching, KPI management, and...

Redial BPO is seeking a Customer Service Supervisor to lead a team of call center agents, ensuring quality, performance, and client satisfaction. The role focuses on coaching, monitoring, and continuous improvement in line with client expectations.You will supervise and support agent development, deliver weekly performance insights, and oversee onboarding...

Redial BPO seeks a proactive facilities assistant/driver to oversee maintenance, safety, and the smooth operation of our work environment. The role includes basic repairs, vendor coordination, and ensuring workplace security while transporting clients in Mexico and the USA. The position requires Spanish fluency, English at least at B2 level, a valid...

Redial BPO in Mexicali is seeking Debt Collections agents to contact individuals and organizations with outstanding debts and arrange repayment. This role requires excellent communication, negotiation, and problem-solving skills, plus a solid understanding of applicable laws and company policies. You will identify and track debts, contact debtors, negotiate...

Redial BPO in Mexicali, Baja California, is seeking a Customer Service Supervisor to lead a call center team on-site. The role focuses on performance, quality, and client satisfaction, guiding daily operations and coaching staff to excellence.Responsibilities include weekly productivity reporting, handling escalations, onboarding and training, calibration...

REDIAL BPO is seeking a Sales Trainer to onboard and develop new hires and operations staff, ensuring they gain the knowledge, skills, and confidence to excel in a fast-paced sales environment. You will collaborate with Operations and Quality teams to deliver impactful training programs that drive performance.The role includes facilitating sessions,...

Redial BPO is looking for a Sales Trainer to onboard and develop our sales professionals, delivering engaging training programs that drive performance in a fast-paced environment.You will design, update, and customize training materials, facilitate classroom and virtual sessions, and monitor progress with coaching and assessments.Required bilingual...

Redial BPO in Mexicali is seeking an experienced Collections Supervisor to lead a team of collection professionals and drive performance. You will oversee daily operations, coach staff, and manage dialer strategies while ensuring compliance and customer care.The ideal candidate has a proven track record in collections, excels at KPI management, and can...

Redial BPO in Mexicali, Baja California is seeking an IT Help Desk Tier 2 to provide advanced technical support, resolve escalations from Tier 1, and help maintain stable IT operations. The role requires a bachelor’s degree in information technology or engineering, 3+ years of IT support experience, and English at B2 level. You will document incidents,...

Redial BPO in Mexicali, MX, is seeking a motivated Bilingual Enrollment Specialist to join our on-site team. You will handle videocalls, explain benefits in English and Spanish, and guide clients through enrollment while maintaining CRM records and scheduling onboarding.The role requires healthcare or sales experience, strong communication, and the ability...

REDIAL BPO is seeking a Bilingual Customer Service & Collections Agent in Mexicali to help customers manage accounts and resolve past-due balances. The role requires English/Spanish fluency and a positive, customer-first approach.Typical duties include collecting payments, answering billing inquiries, updating records, and collaborating with cross-functional...

Are you passionate about coaching people, driving performance, and helping teams succeed? Join Redial BPO as a Sales Trainer and play a key role in developing our sales professionals through engaging training programs, coaching, and instructional design. About the Role As a Sales Trainer, you will be responsible for onboarding and developing new hires and...

Bilingual Customer Service Representative (English/Spanish) Location: Mexicali, Baja California Job Type: Full-Time Schedule: Full-time availability required About the Role We are seeking a Bilingual Customer Service Representative to join our growing call center team. In this role, you will assist customers regarding loan applications, account inquiries,...

Redial BPO in Mexicali seeks an Operations Manager to oversee daily call center operations for a Healthcare campaign, ensuring quality, productivity, and compliance across all teams. You will lead agents through coaching, monitor KPIs, manage workflows and schedules, and collaborate with clients to drive performance improvements while upholding privacy and...