redial bpo

Redial BPO está buscando un asistente de mantenimiento proactivo para supervisar el mantenimiento, la seguridad y la eficiencia de nuestro entorno de trabajo en Tijuana.La función implica reparaciones básicas, gestión de proveedores y cumplimiento de normas de salud y seguridad, además de apoyar con el traslado de clientes entre México y Estados...

Redial BPO in Mexico is seeking a Quality and Assurance Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. The role is ideal for a detail-oriented professional with experience in a BPO or contact center environment.Responsibilities include monitoring customer interactions...

Redial BPO in Mexicali is seeking a Bilingual Customer Service & Collections Agent (English/Spanish) to manage accounts and provide payment solutions. Availability for morning and afternoon shifts is required, with full-time on-site work at our Mexicali location.Responsibilities include contacting customers to secure payments, sending reminders, educating on...

REDIAL BPO in Mexicali is seeking a Bilingual Sales & Event Booking Agent fluent in English and Spanish to help families, schools, and organizations plan unforgettable events while driving revenue through bookings and memberships.You will be the first contact for bookings, sell event packages, promote memberships, and manage leads in CRM, with a dynamic...

Redial BPO is hiring a Supervisor to lead a team of sales/appointment setters for events and memberships. The role focuses on day-to-day team management, ensuring delivery against targets, and maintaining client satisfaction in a fast-paced on-site setting.The candidate will drive performance, analyze trends, and implement improvement strategies while...

Redial BPO in Tijuana, Mexico, is seeking a Customer Service Agent/Loan Processing to be the first point of contact for customers, handling inquiries, providing solutions, and ensuring satisfaction via phone, email, and chat. The role requires a high school diploma, strong English, good computer skills, and the ability to multitask. You will document...

Redial BPO is seeking a Talent Acquisition Specialist to lead recruiting efforts in Mexicali. You will identify hiring needs, guide candidates through the selection process, and collaborate with managers to fill roles efficiently.The role requires strong English (B2+), experience with ATS and MS Office, and knowledge of employment laws. This on-site position...

Redial BPO is seeking an IT Help Desk Tier 1 (Junior) in Zona Rio, Tijuana (On site) to support internal users and assist with IT systems maintenance. Responsibilities include troubleshooting, OS installation, and 365 support, with opportunities to grow in a dynamic team. The role requires a Bachelor's in IT/CS (or in progress) and at least 1 year of IT...

Redial BPO is seeking a Training Instructor to equip new hires and staff with the knowledge and skills for peak job performance. You will design and deliver engaging training sessions, foster an inclusive learning environment, and adapt materials to evolving campaign requirements.Responsibilities include delivering trainings and refreshers, supervising...

Redial BPO in Mexicali, Mexico is seeking a Human Resources Supervisor to oversee the daily HR operations under supervision, supporting team development to provide high-performance, high-quality service. Responsibilities include maintaining the HRIS, payroll, social security, and data, ensuring compliance with sensitive processes and timely responses to...

Título del puesto: Asistente de mantenimiento. Ubicación: Blvrd Gral Rodolfo Sánchez Taboada 9551, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C. Resumen del puesto: Redial BPO está buscando un asistente de mantenimiento proactivo y con mucha iniciativa para supervisar el mantenimiento, la seguridad y la eficiencia de nuestro entorno de trabajo. Este...

Redial BPO in Mexicali is seeking a Bilingual Sales & Event Booking Agent to drive revenue through bookings and memberships. You will manage inquiries, present event options, and close recurring memberships while building relationships with families, schools, and organizations. The role requires energetic, outgoing, and sales-driven individuals with strong...

Redial BPO seeks a proactive facilities assistant/driver to oversee maintenance, safety, and the smooth operation of our work environment. The role includes basic repairs, vendor coordination, and ensuring workplace security while transporting clients in Mexico and the USA. The position requires Spanish fluency, English at least at B2 level, a valid...

Join our Customer Service team at Redial BPO Job Title: Customer Service Agent/Loan Processing Location: Tijuana, Baja California, Mexico Job Summary: As a Customer Service Agent at Redial BPO, you'll be the first point of contact for customers, handling inquiries, providing solutions, and ensuring customer satisfaction. You'll communicate via phone, email,...

REDIAL BPO is seeking a Bilingual Customer Service & Collections Agent in Mexicali to help customers manage accounts and resolve past-due balances. The role requires English/Spanish fluency and a positive, customer-first approach.Typical duties include collecting payments, answering billing inquiries, updating records, and collaborating with cross-functional...

Redial BPO in Mexicali, Baja California is seeking an IT Help Desk Tier 2 to provide advanced technical support, resolve escalations from Tier 1, and help maintain stable IT operations. The role requires a bachelor’s degree in information technology or engineering, 3+ years of IT support experience, and English at B2 level. You will document incidents,...

Redial BPO in Mexicali, Baja California (On site) is seeking an IT Help Desk Tier 2 specialist to provide advanced technical support and ensure continuity of IT operations.You will resolve complex hardware, software, and network issues, document incidents, mentor Tier 1 staff, and ensure compliance with PCI-DSS and ISO 27001 standards while maintaining...

We are looking for a talented Training Instructor! Work site: Zona Centro. Schedule: 7-4 pm, Monday to Friday. As a Trainer at Redial BPO, your primary goal is to equip new hires and existing staff with the knowledge and skills for peak job performance. You'll design and deliver engaging training sessions, foster an inclusive learning environment, and adapt...

Redial BPO is seeking an IT Help Desk Tier 2 professional in Baja California to provide advanced technical support and incident resolution. You will troubleshoot complex hardware, software, and network issues and maintain thorough documentation in the ticketing system.You will collaborate with the IT Supervisor and Compliance Officer to ensure PCI-DSS and...

Redial BPO in Mexicali is seeking Collections Agents for our call center to contact individuals with outstanding debts and negotiate repayment terms. You will work Monday to Friday at our location, using standard databases and compliant processes.This role requires strong communication and negotiation skills in English and Spanish. Join a professional...