technical support manager

Gigamon in Mexico City is seeking a Technical Support Manager to lead a team of Technical Support Engineers delivering post-sales support to Gigamon customers and partners. This in-office role balances technical and managerial tasks and focuses on maintaining high customer satisfaction under pressure. You will drive performance metrics, escalate management,...

Gigamon is seeking a Technical Support Manager for its in-office role in Mexico City. You will lead a team of Technical Support Engineers delivering post-sales support to Gigamon end users and partners, ensuring top-tier customer satisfaction while managing workload under pressure.The role emphasizes people management, process improvement, and collaboration...

Gigamon is seeking a Technical Support Manager for its in-office role in Mexico City. You will lead a team of Technical Support Engineers delivering post-sales support to Gigamon end users and partners, ensuring top-tier customer satisfaction while managing workload under pressure.The role emphasizes people management, process improvement, and collaboration...

Job Description Remote Full-time Not specified Customer Support Position Summary The Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support,...

Position SummaryThe Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support, performance coaching, and continuous improvement initiatives to...

Position Summary The Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support, performance coaching, and continuous improvement initiatives to...

Position SummaryThe Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support, performance coaching, and continuous improvement initiatives to...

Job Overview The Manager, Technical Support is responsible for leading a team of Technical Support professionals focused on delivering timely, high-quality resolution of customer issues. This role oversees day-to-day support operations, team performance, customer escalations, and continuous improvement efforts. The Manager ensures service levels are...

Position SummaryThe Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support, performance coaching, and continuous improvement initiatives to...

Job Description Remote Full-time Not specified Customer Support Position Summary The Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support,...

Job Overview The Manager, Technical Support is responsible for leading a team of Technical Support professionals focused on delivering timely, high-quality resolution of customer issues. This role oversees day-to-day support operations, team performance, customer escalations, and continuous improvement efforts. The Manager ensures service levels are...

Job Description Remote Full-time Not specified Customer Support Position Summary The Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation...

Job Overview The Manager, Technical Support is responsible for leading a team of Technical Support professionals focused on delivering timely, high-quality resolution of customer issues. This role oversees day-to-day support operations, team performance, customer escalations, and continuous improvement efforts. The Manager ensures service levels are...

Your role: Team Management Manage and coach a team of platform support specialists and Microsoft technical specialists while fostering a culture focused on customer experience, knowledge sharing, and operational excellence Foster a culture of accountability, learning, and continuous improvement Conduct regular performance reviews and skill development...

Role Summary: The Tech Support Manager leads a team of technical support engineers to deliver high-quality support for Vistance Networks' networking and telecommunications products. This role ensures customer satisfaction through effective troubleshooting, team leadership, and process optimization. Key Responsibilities: Manage and mentor a team of...

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from.Why Join the Drata...

This position will serve as the Team Lead for ETS Operations in Mexico. As a Team Lead, this role will be accountable for site performance and serve as the escalation point for both junior and senior technical support engineers. This team will provide level two operational support to all TR employees and staff to address tickets and resolve complex issues....

It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description: We’re seeking a hands-on Technical Engineering Manager to lead a team of cloud engineers focused on troubleshooting, performance optimization, and operational excellence. This role blends strategic leadership with technical depth—ideal for someone who thrives...

Your role: Team Management Manage and coach a team of platform support specialists and Microsoft technical specialists while fostering a culture focused on customer experience, knowledge sharing, and operational excellence Foster a culture of accountability, learning, and continuous improvement Conduct regular performance reviews and skill development...

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from.Why Join the Drata...