technical support manager

Redefine the future of customer experiences. One conversation at a time.At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.Our culture is forward thinking, customer obsessed and built on the belief that...

Who We Are At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls that...

Mission Help Planhat customers turn data into action and drive success Team Our product support team is small, yet global. We’re the first point of contact for customers ranging from cybersecurity executives to customer success managers across nearly every industry— all relying on Planhat to drive their customer operations. As product experts, we...

Who We Are At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls that...

In this role, you will provide prompt resolution of IT issues, fulfill standard service requests, and enhance the end-user experience by minimizing unnecessary escalations. You will play a key role in ensuring seamless IT support while maintaining globally consistent service standards across the organization.Key ResponsibilitiesAs part of the Chat Support...

Provide exceptional software application support via phone, email, and remote access using third-party remote control software.Manage and resolve cases using Salesforce or a similar CRM system.Accurately document issues and solutions promptly.Escalate and seek assistance when necessary.5 YoE in a similar roleTechnical experience in the Security Surveillance...

As a Digital Communications Supervisor, you will lead a high-performing team of support professionals, driving operational excellence and delivering exceptional customer service through written channels such as: Chats, SMS, Facebook, Reviews, Emails, amongst others. You will be responsible for coaching, developing, and managing team performance to meet...

BeschreibungWe are seeking aTechnical Support Specialist to be part of the regional Technical Support Team located in Latin America, specifically in Guadalajara; Jalisco, Mexico.Role: You will provide first-class support in all technical aspects for our customers, providing ongoing networking with them. The role also includes fostering customer networks by...

Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate...

Responding to inbound Billing and Technical service requests over the phone and email per day directly with customers.Accurately and efficiently log all issues and status updates in our internal tracking system.Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success.Evaluate and provide...

Join DATAMARK, as a Technical Support Agent!Are you passionate about technology and helping others?We are seeking a dedicated Technical Support Agent to become a vital part of our team.In this role, you will be responsible for providing exceptional technical support to our clients, ensuring that their needs are met promptly and efficiently.Your primary...

Company Overview DiDi es la plataforma de tecnología de movilidad más grande del mundo. Con más de 10 años en el mercado, somos la empresa líder en servicios basados en aplicaciones para transporte inteligente, entrega de alimentos y servicios de pago. Haciendo la vida mejor y más fácil para las personas todos los días. Cuando te unes a Didi, vas a...

LOC****: Via Gustavo Baz No. 309, Tlalnepantla de Baz, MEX, *****, MexicoJob ID ******** Job Category Aftermarket & ServicePosted Start Date September 8, **** About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through...

As a key member of the Technology team, the Onsite Deskside Support/ Service Engineer provides onsite support for incidents, problem resolution, and project implementation. This role addresses technical issues that cannot be resolved remotely, collaborates with global support teams, and consults with local business leaders to align IT support with business...

## Field Technical SupportApply: Mexico City, Distrito Federal, Mexico: Full time: Posted Yesterday: 3168732Field Technical Support**Description -****Job Summary** • This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales,...

Who We Are At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls that...

Company Overview DiDi es la plataforma de tecnología de movilidad más grande del mundo. Con más de 10 años en el mercado, somos la empresa líder en servicios basados en aplicaciones para transporte inteligente, entrega de alimentos y servicios de pago. Haciendo la vida mejor y más fácil para las personas todos los días. Cuando te unes a Didi, vas a...

This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support.The role caters to diverse customer needs, offering tailored solutions to complex accounts.The role employs proactive monitoring techniques,...

Who We AreAt Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls that...

Provide exceptional software application support via phone, email, and remote access using third-party remote control software.Manage and resolve cases using Salesforce or a similar CRM system.Accurately document issues and solutions promptly.Escalate and seek assistance when necessary.5 YoE in a similar roleTechnical experience in the Security Surveillance...