technical support

This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our...

The Role: We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team and provide exceptional assistance to our customers regarding technical inquiries related to our platform. The ideal candidate will possess a strong technical background, excellent communication skills, and a passion for delivering top-notch customer...

Nielsen is seeking a Customer Support Representative to serve as a vital contact for our clients, ensuring day-to-day operational excellence across our applications. This individual contributor role focuses on technical proficiency, effective communication, and consistent service delivery to support Nielsen proprietary solutions.The role emphasizes problem...

**Hungry, Humble, Honest, with Heart.** **The Opportunity** We are seeking a **Technical Support Engineer** with a strong focus on **hardware support** for enterprise-grade servers within hyper-converged infrastructure environments. This role involves providing remote assistance to **field engineers** during hardware replacement activities for servers...

Wipro Limited is seeking an experienced Technical Support agent in Mexico to provide effective support, diagnose issues, and resolve client queries within defined SLAs. You will handle incoming requests via phone and email, document details, and maintain knowledge bases to improve resolution times.Ideal candidates will have 5-8 years of technical support...

Your role: Team Management Manage and coach a team of platform support specialists and Microsoft technical specialists while fostering a culture focused on customer experience, knowledge sharing, and operational excellence Foster a culture of accountability, learning, and continuous improvement Conduct regular performance reviews and skill development...

**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing...

Role: Technical Support Specialist (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $30 - $55/hour Role Overview: We are hiring for one of our clients, seeking a Computer User Support Specialists to work on a contract basis. This role involves providing technical assistance to end users, troubleshooting hardware and software issues,...

Schneider Electric has an opportunity for an Advanced Tech Support Engineer in our Apodaca (PIIT), Nuevo León location. Our Advanced Technical Support team supports our clients during important moments.We are looking for candidates with a customer-centric mindset who are eager to learn about the operation and various applications of our wide range of...

PayJoy is hiring a Technical Support Specialist to serve as the highest escalation point and bridge between Technical Support and Engineering. You will own unresolved issues, perform deep-dive RCA, and advocate for fixes based on data trends.You will mentor the L2 team, maintain data standards, and optimize the backlog to ensure actionable information...

Sangfor Technologies México is seeking an experienced technical engineer or system integrator to support IT infrastructure projects. You will install, configure and maintain Linux systems, deploy cloud and virtualization solutions, and manage HCI deployments on client environments.Your role requires strong troubleshooting, clear English communication, and...

Datadog is seeking a strategic, results-oriented Director to lead and scale our Technical Support Engineering organization across LATAM. You will build high-performing teams, expand regional presence, and ensure operational excellence as we grow.You will manage managers and engineers across multiple countries, drive hiring, onboarding, and cross-functional...

PayJoy is hiring a Technical Support Specialist to serve as the highest escalation point and bridge between Technical Support and Engineering. You will own unresolved issues, perform deep-dive RCA, and advocate for fixes based on data trends.You will mentor the L2 team, maintain data standards, and optimize the backlog to ensure actionable information...

Magna Exteriors in Mexico seeks a proactive professional to support, administer, and maintain Global Solutions, applications and services. Experience: 1–3 years.Join a diverse, equal‑opportunity team and help drive our GDPR‑conscious recruitment and data privacy practices while collaborating with talent attraction.Regular / Permanent worker type; Magna...

Join DATAMARK, as a Technical Support Agent! Are you passionate about technology and helping others? We are seeking a dedicated Technical Support Agent to become a vital part of our team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring that their needs are met promptly and efficiently. Your primary...

Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true...

Hewlett Packard Enterprise is seeking an experienced Field Technical Support professional in Mexico City to improve customer experience through installation guidance, site-specific information, and access to key contacts. The role spans pre-sales, post-sales, and service delivery support for diverse, complex accounts. The candidate will use proactive...

Sangfor Technologies México is seeking an experienced technical engineer or system integrator to support IT infrastructure projects. You will install, configure and maintain Linux systems, deploy cloud and virtualization solutions, and manage HCI deployments on client environments. Your role requires strong troubleshooting, clear English communication, and...

MezTal is seeking a Technical Support Engineer to join a growing customer-facing technical team in Mexico. The role sits between customer support and software engineering, requiring strong problem solving, the ability to review configurations, and occasional coding.You will engage with APIs, webhooks, and migrations to onboard and implement new customers....

OPSWAT is seeking a Junior Technical Support Engineer in Mexico to join our Customer Support team. You will manage customer issues, prioritize tickets, and collaborate with Product Development, Finance, Legal, and other departments to resolve inquiries promptly.You should enjoy working with technology, be eager to learn OPSWAT products, and communicate...