Delivery Manager WPS

hace 4 semanas


Ciudad de México Nouryon A tiempo completo
Global Delivery Manager Workplace Services

At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future. 

The Delivery Manager WPS is responsible for ensuring that teams and service providers deliver services as per agreed budget and performance levels, contribute to and incorporate these services in the end-to-end delivery to the business customers. 

This position is part of the Global Microsoft and Workplace Services team that is tasked with providing Nouryon users with a portfolio of efficient, robust, and secure infrastructure and platform services. We aim to provide the most productive experience for our users and their business. 

In your future role as Global Delivery Manager WPS you will
  • Overseeing end-to-end delivery and service management of digital workplace solutions, encompassing platforms, hardware, applications, contracts, vendors, reporting, and service handover 
  • Managing Nouryon M365 and other platforms, along with application packaging 
  • Ensuring prompt resolution of cross-platform issues to enhance service excellence. 
  • Handling financial management of all digital services. 
  • Efficiently handling service requests, incidents, and change requests.Enhancing user satisfaction and business perception. 
  • Managing work instructions, schedules, and resources for effective service delivery. 
  • Cultivating relationships with key users and improving the Key User network. 
  • Monitoring IT Service Management processes and ensuring adherence to service level targets. 
  • Promoting business continuity and user satisfaction globally. 
  • Driving knowledge management and service adoption. 
  • Managing escalations related to service offerings. 
We believe you bring
  • Minimum bachelor’s degree in computer science, Information Technology, or related field 
  • Solid understanding and experience of managing cloud service delivery, Microsoft platforms, technologies, and Agile methodologies. 
  • Project management/program management experience and work in a global environment (multinational companies) 
  • Good communication skills and stakeholder management, ability to influence internal and external parties, and vendor management
  • Experience on solving for WPS challenges
Have we got your interest?

 

This is a permanent position on a full-time basis, reporting to Amar Kadribasic and is based in Mexico City 

Please apply via our online recruitment system. We will not accept applications via e-mail. Once it's with us we will review to see if we have a match between your skills and the role For more information about our hiring process, visit: nouryon.com/careers/how-we-hire/ 

We look forward to receiving your application 

We kindly ask our internal candidates to apply with your Nouryon email via Success Factors. 

Vacancy data

Closing date 16May2024 Vacancy number N0010696

Organization

Continent North America Country Mexico State/Region/Province Ciudad de México Site Mexico City Business Finance Functions

Job characteristics

Job area Information Management (IT) Hierarchy level Management Full time/part time Fulltime Contract type Permanent

Open positions in Information Management (IT) To apply, click the button. You will need to make a profile first. #J-18808-Ljbffr
  • IT Delivery Manager

    hace 4 semanas


    Ciudad de México Chubb INA Holdings Inc. A tiempo completo

    Job Requirements **Job Description**: Objetivo El Delivery Manager debe gestionar los proyectos internos de la organización, garantizando la correcta ejecución de los proyectos bajo su responsabilidad y garantizando transversalmente la ejecución de proyectos bajo la responsabilidad de los otros gerentes de proyectos del área de Claims. La ejecución de...


  • Ciudad de México Sophos Solutions A tiempo completo

    Somos un integrador de soluciones en especial de redes y seguridad, una empresa diferente, única y sobre todo innovadora somos socio de Cisco, Brocade, Ruckus, Sonic Wall o Fortinet etc. Buscamos Ingeniero de Servicios (Service o Delivery Manager) bilingüe con experiência en servicios de TI en especial Telecomunicaciones. Estamos en constante...

  • Service Delivery Manager

    hace 2 semanas


    Ciudad de México Avaya A tiempo completo

    **About Avaya**: Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every...

  • Delivery Program Manager

    hace 4 semanas


    Ciudad de México Thomson Reuters A tiempo completo

    **Delivery Program Manager** Are you passionate about the chance to bring your extensive Delivery experience to lead technology teams through complex, full life cycle implementation in a world class company? The Commercial Engineering team is looking to add a **Delivery Program Manager** to a well-established global team. This position requires someone who...


  • Ciudad de México, Ciudad de México HSBC Mexico A tiempo completo

    Job description Please note this job advertisement is only available in Spanish. To view the job, select 'Español - ES' from the language selector in the page menu. Role purpose Operates across a subset of Agile Teams Coordinating delivery across all aspects of change across Agile Teams and in support of the Value Stream Lead Principal Accountabilities...


  • Ciudad de México HSBC Mexico A tiempo completo

    Job description Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. Role purpose Operates across a subset of Agile Teams Coordinating delivery across all aspects of change across Agile Teams and in support of the Value Stream Lead Principal...


  • Ciudad de México Tiger Text A tiempo completo

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are...


  • Ciudad de México HSBC A tiempo completo

    Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. Operates across a subset of Agile Teams Coordinating delivery across all aspects of change across Agile Teams and in support of the Value Stream Lead Principal Accountabilities and Responsibilities ·...

  • Delivery Shift Manager

    hace 2 semanas


    México Amazon A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Station Manager with the chance to be based in Metropolitan Area of Mexico City or surrounding areas. Amazon is one of the most recognizable brand names in the world and we distribute...


  • México Apple Leisure Group A tiempo completo

    At Apple Leisure Group we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world. Grow your career as a **DMC Technology Delivery Manager** within **Trisept Solutions**, one of...

  • Service Delivery Manager

    hace 1 semana


    Estado de Nuevo León, México Definity First A tiempo completo

    We are seeking enthusiastic and skilled Service Delivery Manager to join our team in Monterrey, Nuevo Leon .The Service Delivery Manager reports to the Director of Operations and works closely with the sales, marketing, and finance teams, as well as the clients and stakeholders. This is a remote position open to candidates from Nuevo León . ...

  • Delivery Shift Manager

    hace 3 semanas


    Toluca de Lerdo, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Station Manager with the chance to be based in Metropolitan Area of Mexico City or surrounding areas. Amazon is one of the most recognizable brand names in the world and we distribute millions...


  • Ciudad de México SAP A tiempo completo

    **We help the world run better** The **Premium Hub CoE** team is expanding and they are looking for a ALM Service Delivery Engineer to complete the team. The CoE (Center of Expertise) is part of the delivery teams of our Cloud Success Delivery Organization, being responsible to delivery Premium Engagement services for Key account customers in Latin America,...


  • Ciudad de México Zemsania Global Group A tiempo completo

    Buscamos **Delivery Manager proyectos Business Intelligence, BigData, Gobierno datos.** **Requisitos**: - Capaz de gestionar eficazmente proyectos en la parte operativa. - Experiência en la dirección de equipos técnicos: gestión de personas, gestión económica del proyecto, etc. - Experiência demostrable en algunos de los sectores interés: retail,...


  • Ciudad de México EPAM Systems A tiempo completo

    EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most...


  • Ciudad de México Amazon A tiempo completo

    Job summary About Amazon At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon Operations Operations is at the...

  • Project Manager It

    hace 7 días


    Ciudad de México LVMH A tiempo completo

    **Position**: Project Manager IT **Profile**: **Project Manager IT** **Education and Experience Requirements** - Bachelor’s degree in computer science or related field - PMP or Project Management Certifications is a plus - Minimum of 5 years of IT project management experience About the position: - Direct Report to the Mexico COO and CIO Latam -...

  • Legal Contract Manager

    hace 4 semanas


    Ciudad de México Atos A tiempo completo

    **Publication Date**: Feb 21, 2023 **Ref. No**: 469887 **Location**: Mexico City, Mexico city, MX, 06600 LEGAL CONTRACT MANAGER **Contract Manager will be in charge of**: - Deploying contract management with the objective to support profitable delivery in managing proactively our contracts by influencing the client account strategy to enhance commercial...

  • Service Delivery Manager

    hace 4 semanas


    México Hemmersbach GmbH & Co. KG A tiempo completo

    Determined and autonomous professional with experience in project management in the IT field services - Mexico - Queretaro, MX - Professionals - Full-time **—** Your Benefits **—****: - Buddy program- Flat hierarchies- Internal career development- International environment- Mentor program- Onboarding program- Unlimited employment contract**Your...

  • Delivery Manager

    hace 7 días


    Ciudad de México Cognizant Technology Solutions A tiempo completo

    **Not Applicable** **Qualification**: Not Applicable ** Responsibility**: Not Applicable **Must Have Skills** - Portfolio & Project mgmt (PPM) **Employee Status **:Full Time Employee **Shift **:Day Job **Travel **:No **Job Posting **:Nov 24 2023 **About Cognizant