French and English Call Center Representative

hace 2 semanas


Estado de Coahuila, México Hays A tiempo completo

Híbrido: 2 días home office 3 presencial ¿Qué harás en este rol? Brindar atención a clientes a través de múltiples canales (teléfono, correo, chat, redes sociales). Resolver consultas y quejas de manera efectiva, asegurando la satisfacción y fidelización del cliente. Documentar interacciones y gestionar promociones, recompensas y programas de lealtad. Colaborar con equipos internos y externos para garantizar una experiencia excepcional. Requisitos principales: Experiencia en atención al cliente (idealmente en contact center). Inglés avanzado (C1) y Francés avanzado Manejo de MS Office. Salesforce es un plus.



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