Empleos actuales relacionados con Technical Escalations Manager - Juárez Juárez Chih - QAD
-
Technical Project Manager
hace 2 semanas
Juárez, Juárez, Chih., México Element Technologies A tiempo completoTitle: Technical Project Manager Location : Mexico City (Remote)- candidates need to be in Mexico. Client Industry: Software Development Duration : Long Term Contract Job Description This is a hands-on delivery role. We are seeking a Technical Project Manager, within the Data Engineering domain, who also serves as a delivery advisor - facilitating execution,...
-
Program Manager, Network Planning
hace 2 semanas
Juárez, Juárez, Chih., México NextGen | GTA: A Kelly Telecom Company A tiempo completoOur client is seeking a Program Manager to lead end-to-end Core Network deployment programs , managing a portfolio of interrelated projects across IMS, 5G Core, and/or SDL domains. This role is focused on program ownership, customer engagement, delivery governance, and cross-functional coordination , rather than hands-on technical execution or...
-
Technical Sales Manager
hace 2 semanas
Juárez, Juárez, Chih., México IFF A tiempo completoIFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. Innovating improved nutritional profiles, better taste and texture, and greater cost efficiency to meet the needs of global food and beverage manufacturers The role is based in Mexico City, Mexico (Hybrid role). Lead commercial activities for fats, oils, emulsifiers,...
-
Technical Sales Manager
hace 1 semana
Juárez, Juárez, Chih., México IFF A tiempo completoIFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. Innovating improved nutritional profiles, better taste and texture, and greater cost efficiency to meet the needs of global food and beverage manufacturers The role is based in Mexico City, Mexico (Hybrid role). Lead commercial activities for fats, oils, emulsifiers,...
-
Technical Sales Manager
hace 1 semana
Juárez, Juárez, Chih., México IFF A tiempo completoIFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. Innovating improved nutritional profiles, better taste and texture, and greater cost efficiency to meet the needs of global food and beverage manufacturers The role is based in Mexico City, Mexico (Hybrid role). Lead commercial activities for fats, oils, emulsifiers,...
-
Technical Manager
hace 4 semanas
Juárez, Juárez, Chih., México GlobalLogic A tiempo completoWe're Hiring: Engineering Manager Job Responsibilities Lead and manage engineering teams comprising 20+ direct and indirect reports across geographies( USA and India) Drive the implementation of data-intensive and scalable cloud-based applications, with hands-on experience in Java and modern cloud platforms. Own end-to-end project planning, estimation, and...
-
Technical Product Manager
hace 3 semanas
Juárez, México Thomson Reuters A tiempo completo**Technical Product Manager**Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology? If yes, we’re looking for you.Join our team! We are looking for a **Technical Product Manager** who can work across multiple projects concurrently. These will include ensuring customers...
-
Senior Product Manager
hace 1 semana
Juárez, México Thomson Reuters A tiempo completo**Senior Product Manager (Technical)**Are you passionate about cutting-edge cloud-native platforms and driven to build the foundational services that power enterprise-grade products? We're seeking a highly skilled and strategic Senior Product Manager (Technical) to own the Plexus Application Infrastructure Platform, a critical component of our cloud-native...
-
Key Account Manager
hace 3 semanas
Juárez, México Bebeecustomercentric A tiempo completoKey Account Manager - Technical Sales ProfessionalThis role presents an exciting opportunity to join our organization as a Key Account Manager, where you will be responsible for managing key customer relationships and driving sales growth.In this position, you will provide expert technical support and guidance to customers, ensuring their needs are met...
-
Technical Sales Manager
hace 1 semana
Juárez, Juárez, Chih., México IFF A tiempo completoAre you ready to take your skills to the next level and make a real impact? IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. Food Ingredients: Innovating improved nutritional profiles, better taste and texture, and greater cost efficiency to meet the...
Technical Escalations Manager
hace 4 semanas
Location: Remote in Mexico City | Role Type: Full-Time, Individual Contributor Are you a highly technical leader who thrives under pressure and can drive resolution for the most critical enterprise escalations? We are seeking a Escalations Manager/Principal Customer Response Manager (CRM) to be the single point of accountability for high-risk customer accounts, ensuring rapid stabilization and resolution. What You'll Do: - Own the Crisis: Act as the primary escalation lead for high-impact accounts, managing issues from onset through stabilization and closure with urgency and structure. Drive Resolution: Develop and execute account-level stabilization plans. Proactively identify systemic issues and drive permanent resolution with key stakeholders. Technical Governance: Leverage deep expertise in ERP Architecture (e.g., SAP, Oracle, Dynamics) and SaaS infrastructure to guide resolution strategies, challenge proposed fixes, and hold technical teams (Engineering, Cloud Ops) accountable. Cross-Functional Leadership: Coordinate and align Support, Engineering, and Product teams to remove technical blockers and accelerate timelines. You will lead without formal authority. Communicate & Influence: Deliver clear, structured, and timely communications on status, risks, and next steps to internal executive stakeholders and customers. What You'll Bring: - 5+ years in enterprise technical escalation management or critical response roles, ideally within a SaaS or ERP environment. Strong technical background in ERP application architecture, system integrations, and infrastructure troubleshooting. Proficiency in troubleshooting operating systems (Unix/Windows), networking, and working knowledge of database tasks (e.g., Progress DBA, SQL). Proven ability to coordinate multiple high-priority issues simultaneously under pressure. Bachelor's degree in IT, Computer Science, or equivalent experience. Additional information - This role is fully remote in Mexico city Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance. Opportunity to join a growing business, launching into its next phase of expansion and transformation. Collaborative culture of smart and hard-working people who support one another to get the job done. An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or Hierarchy. Compensation packages based on experience and desired skill set
