Service Delivery Manager- Americas

hace 4 semanas


Ciudad de México Edenred Finland Oy A tiempo completo

Service Delivery Manager- Americas page is loaded Service Delivery Manager- Americas Hae locations Mexico - Mexico City time type Kokopäiväinen posted on Julkaistu eilen job requisition id JR010838

Ota askel eteenpäin ja anna Edenredin yllättää sinut.

Toimitamme joka päivä innovatiivisia ratkaisuja, jotka parantavat miljoonien ihmisten elämää ja yhdistävät työntekijät, yritykset ja kauppiaat ympäri maailmaa. 

Tiedämme, että sinulla on sata tapaa kasvaa. Meillä voit laajentaa taitojasi monikulttuurisessa, haastavassa ja dynaamisessa ympäristössä. 

Uskalla liittyä Edenrediin ja valmistaudu kukoistamaan globaalissa yrityksessä, joka tarjoaa sinulle loputtomasti mahdollisuuksia.

Edenredissä on kyse meritokratiasta. Tulet sellaisena kuin olet ja annat panoksesi. Edenred-konserni tunnustaa, rekrytoi ja kehittää kaikkia kykyjä ja erityispiirteitä.

Olemme sitoutuneet estämään kaikenlaisen syrjinnän ja tarjoamaan kaikille hakijoillemme yhtäläiset mahdollisuudet sukupuolesta ja sukupuolen ilmaisusta, vammaisuudesta, alkuperästä, uskonnollisesta vakaumuksesta ja seksuaalisesta suuntautumisesta tai muista kriteereistä riippumatta.

  • Leadership: Develop the skills, attitude and business awareness of members within the Team so as they perform at optimal level
  • Quality: Ensure high quality of deliverables to the business. Take ownership and accountability for problem resolution| arising from deliverables. 
  • Performance : Ensure that SLA’s are being met and adhered to. Development of members in the team to increase their skill set
  • Improvement: Continually aim to improve the support and reporting processes of PPS Service Delivery

Process driven approach with exposure to one of the following control frameworks ITIL, Six Sigma, PCI DSS, SOC or others

  • Provide support, direction, supervision and coordination of activities for First and Second Line Teams and monitor their progress and expectations.
  • Refinement of Incident Management processes to align with ITIL/Six Sigma/ISO framework
  • Meeting Incident SLA levels

Apply now and Vibe with Us

About Us

The Edenred State of mind - Olemme erityinen yritys. 

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