Service Delivery Manager

hace 1 semana


México Hemmersbach GmbH & Co. KG A tiempo completo

Hemmersbach is looking for a highly motivated and experienced Service Delivery Manager to lead our nationwide team of Field Engineers.
- Mexico - Querétaro
- Young professionals
- Full-time

**—** Your Benefits **—****:

- Buddy program- Extensive paid training- Flat hierarchies- Internal career development- International environment- Modern and centrally located office- Onboarding program**Your skills**:

- Experience managing a field engineering team on a nationwide level
- Management of teams of Technicians, Team Leaders, and Service Desk Agents (remotely)
- Strong technical skills in IT infrastructure and network systems
- Fluent in English

**Your Tasks**:
Hemmersbach is looking for a highly motivated and experienced Service Delivery Manager to lead our nationwide team of Field Engineers. As a Service Delivery Manager, you will manage our team of Field Engineers and ensure the successful delivery of services to our clients.
- Initiation, conception, and follow-up of national and international IT projects for our renowned clients.
- Management of teams of Technicians, Team Leaders, and Service Desk Agents (remotely)
- Supervision and control of the processes and the level of service contractually appointed to the project (SLA, KPIs, etc.)
- Commercial and technical collaboration in a project team.
- Recognizing and implementing potential optimization.
- Support during the implementation of the project.
- Monitoring resources and costs.

**Be part of us**:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.



  • Ciudad de México Avaya A tiempo completo

    **About Avaya**: Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every...

  • Service Delivery Manager

    hace 21 horas


    Edo. de México Avaya A tiempo completo

    **About Avaya**: Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every...


  • Ciudad de México WTW A tiempo completo

    Service Delivery Global Lead - Mexico City, MX February 08, 2024 **Summary**: The Service Delivery Management - Global Lead position will play a pivotal role in ensuring the successful delivery of IT services across all regions globally by effectively overseeing business relationships, service performance, and ensuring the comprehensive resolution of...

  • Delivery Shift Manager

    Encontrado en: Jooble MX O C2 - hace 5 días


    México Amazon A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Station Manager with the chance to be based in Metropolitan Area of Mexico City or surrounding areas. Amazon is one of the most recognizable brand names in the world and we distribute...

  • Service Delivery Manager

    Encontrado en: Jooble MX O C2 - hace 2 semanas


    México Inflection Point A tiempo completo

    Why is Perficient the best option? Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Inflection Point by Perficient, we seek to grow alongside professionals promoting agile cultures and values as we challenge, champion, and...

  • Delivery Shift Manager

    Encontrado en: Jooble MX O C2 - hace 3 días


    Ciudad de México Amazon A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Station Manager with the chance to be based in Metropolitan Area of Mexico City or surrounding areas. Amazon is one of the most recognizable brand names in the world and we distribute...

  • Delivery Shift Manager

    Encontrado en: Jooble MX O C2 - hace 6 días


    Ciudad de México Amazon A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Station Manager with the chance to be based in Metropolitan Area of Mexico City or surrounding areas. Amazon is one of the most recognizable brand names in the world and we distribute...

  • Delivery Shift Manager

    Encontrado en: Jooble MX O C2 - hace 5 días


    Estado de México Amazon A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Station Manager with the chance to be based in Metropolitan Area of Mexico City or surrounding areas. Amazon is one of the most recognizable brand names in the world and we distribute...

  • Delivery Shift Manager

    Encontrado en: Jooble MX O C2 - hace 2 días


    Ciudad de México Amazon A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Station Manager with the chance to be based in Metropolitan Area of Mexico City or surrounding areas. Amazon is one of the most recognizable brand names in the world and we distribute...


  • México Hemmersbach GmbH & Co. KG A tiempo completo

    Determined and autonomous professional with experience in project management in the IT field services - Mexico - Queretaro - Professionals - Full-time **—** Your Benefits **—****: - Buddy program- Flat hierarchies- Internal career development- International environment- Job with purpose- Onboarding program- Unlimited employment contract**Your...

  • Service Manager

    hace 4 días


    Ciudad de México GFT Technologies A tiempo completo

    **Service Manager**: - Mar 6, 2023- Location: Mexico City, MX, 11850- Working place: Hybrid**¿Quiénes somos?** GFT es una compañía tecnológica en la que confían instituciones financieras líderes a nível internacional para satisfacer las demandas de la transformación digital. La innovación y la creatividad forman parte de nuestro ADN y son la...

  • Service Manager

    Encontrado en: Jooble MX O C2 - hace 2 semanas


    Ciudad de México ABB Schweiz AG A tiempo completo

    Service Manager Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...

  • Service Level Manager

    Encontrado en: Jooble MX O C2 - hace 5 días


    Ciudad de México Tiger Text A tiempo completo

    Remote Work : Yes Overview : At Zebra, we extend the edge of possibility by shaping the future of work on the front line reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create...

  • Delivery Manager

    Encontrado en: beBee S MX - hace 4 semanas


    Ciudad de México Cognizant A tiempo completo

    We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • Cloud Service Operations Manager

    Encontrado en: beBee jobs MX - hace 4 días


    Ciudad de México, Ciudad de México Infor A tiempo completo

    Infor Managed Services (IMS) is part of our Global Delivery Services (GDS) division offering a cost-efficient subscription model for our customers helping to maintain their specific software processes. IMS acts as the primary service provider for any non-standard requirements of Infor ERP Products. IMS provides world-class service excellence through...

  • Agile Delivery Manager

    hace 5 días


    México Chubb A tiempo completo

    As the Agile Delivery Manager of Digital Claims for the APAC region, your role is of utmost importance in guaranteeing the triumphant delivery of vital strategic key initiatives and projects for Chubb. In this capacity, you will work closely and harmoniously with multinational and multifunctional teams, as well as collaborate extensively with...

  • Delivery Manager

    hace 2 días


    Ciudad de México Soorcing A tiempo completo

    Consultora de tecnología internacional busca un Delivery Manager que se integre a su equipo. **Sus principales funciones serán**: Gestión y coordinación de los proyectos/servicios a su cargo. Aseguramiento de la calidad de los entregables y de la satisfacción de los clientes. Gestión de las personas a su cargo Entendimiento funcional del proyecto...

  • Delivery Manager

    hace 5 días


    Ciudad de México Trust People A tiempo completo

    Descripción Únete al Centro de Tecnología e Innovación farmacéutico más grande de América Buscamos a un **SR** **Delivery Manager ( SaaS Medical Devices)** **Responsabilidades** - Actuar como experto, Líder de Servicio y Asesor para la solución de software - Responsable de la recopilación y análisis de la demanda e implementación de...


  • Ciudad de México Novartis A tiempo completo

    2023 will see Sandoz become a standalone organization! As a global market leader in Generics and Biosimilar medicine, Sandoz is stepping forward from a position of strength! Those joining Sandoz in the coming months will help shape the future of the company, its growth, innovation, culture and how Sandoz impacts the lives of millions. These will be careers...

  • People & Culture Manager, Product & Experience Delivery (P&ED)

    Encontrado en: beBee S MX - hace 4 semanas


    Ciudad de México Philip Morris International A tiempo completo

    People & Culture Manager, Product & Experience Delivery (P&ED) Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the...